Rating distribution:
0 reviews rated 5 out of 5 stars.
10 reviews rated 4 out of 5 stars.
42 reviews rated 3 out of 5 stars.
4 reviews rated 2 out of 5 stars.
0 reviews rated 1 out of 5 stars.
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4
3
2
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Detail Ratings
Work life balance
4.0
Career Growth
4.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
4.0
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Pros: I really appreciate the work flexibility SumUp offers. Being able to structure my hybrid work schedule made a big difference. The engineering teams are generally supportive, and there's a good chance to learn new technologies and contribute to impactful projects in the payments technology sector. It’s a great spot to gain experience.
Cons: The pace of work can be quite intense, leading to occasional work-life balance challenges, especially during peak periods. Some internal processes could be streamlined to improve efficiency. While the pay is competitive, it doesn't always feel aligned with the high demands of the role in this dynamic industry.
Advice to Management: Consider further optimizing project management to balance ambitious goals with sustainable workloads for the engineering teams. More consistent communication on strategic shifts would also be beneficial.
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Pros: The team culture is great, very supportive and collaborative. I enjoyed the fast-paced nature of working in a growing fintech company. The company offered good flexibility with hybrid working, which made managing personal life much easier. The product itself is useful and solves a real problem for small businesses.
Cons: Some internal tools and systems could be more streamlined, leading to occasional inefficiencies. Communication on major policy changes sometimes lagged, which could cause confusion for frontline staff. While pay was competitive for the Leeds market, benefits could be expanded to better match industry standards.
Advice to Management: Focus on enhancing internal systems for better efficiency and ensure clearer, more timely communication of company-wide updates to all teams.
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Pros: I really enjoyed the collaborative spirit within my immediate engineering team. We worked on important features for the SumUp payment gateway, and there were always new technical problems to solve. The flexibility for remote work was a big plus, and it felt like a genuinely international workplace. Seeing the product used by small businesses across Europe was rewarding.
Cons: While leadership is generally well-intentioned, there's a noticeable disconnect sometimes between top-level strategy and day-to-day execution, especially as the company expands rapidly. Project prioritization could be clearer, and cross-departmental communication sometimes feels like a bottleneck. It's not a dealbreaker, but it can lead to some frustration.
Advice to Management: Continue fostering team autonomy and technical excellence. Focus on improving cross-functional alignment and clarity in strategic communication to help teams navigate rapid growth more effectively.
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Pros: I really enjoy the team I work with here at SumUp. The colleagues are smart, helpful, and make coming to work enjoyable. There are good opportunities to learn new technologies within the payments processing sector, and the company culture encourages knowledge sharing. The hybrid setup in São José do Rio Preto is well-managed, providing flexibility.
Cons: While the team is great, the pace can sometimes feel intense, especially during critical project phases. Communication from higher leadership regarding strategic shifts could be clearer and more proactive. Sometimes, the workload feels heavy, which can impact work-life balance if not managed carefully.
Advice to Management: Consider enhancing cross-departmental communication and providing more foresight on project roadmaps to help teams better manage workload and expectations.
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Pros: The technical challenges here are genuinely engaging. As a software engineer, I got to work on impactful features for a growing global payment processor. The remote work policy is well-established, which really helps maintain a good work-life balance. You're surrounded by talented colleagues from various backgrounds, making collaboration fruitful.
Cons: While the work itself is rewarding, I felt the compensation and benefits package, particularly for the Brazilian market, didn't quite match the industry standard or the level of responsibility expected. There's room for improvement in making the total rewards more competitive to retain top talent.
Advice to Management: Consider benchmarking compensation and benefits more aggressively for the local market to ensure competitiveness and better retention of skilled engineers.
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Pros: I've really appreciated the hands-on experience with cutting-edge technologies here. As a software engineer in the fintech space, SumUp provides a great platform to work on challenging projects. There's a genuine effort to foster innovation, and you often get to see your contributions directly impact users. The hybrid setup in Milan is pretty standard, allowing for a decent work-life balance.
Cons: While career growth opportunities are present, navigating the path to advancement can sometimes feel a bit opaque. Communication across different product teams or engineering pods could be more streamlined to avoid siloing. Sometimes, documentation for new features or processes isn't as complete as it could be, leading to minor delays.
Advice to Management: Consider enhancing cross-team communication channels and standardizing internal documentation processes to further empower engineers and ensure project clarity.
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Pros: The best part about working at SumUp in their Milan hub is definitely the work-life balance. The company genuinely tries to respect your personal time, and the hybrid work model offers good flexibility for managing personal appointments or just avoiding the commute every day. The team atmosphere is usually friendly and collaborative, which makes coming to work (even virtually) enjoyable.
Cons: While I appreciate the flexibility, the path for career growth within the customer support function feels a bit undefined. It's not always clear what steps are needed to advance or what opportunities might open up. Sometimes, communication from leadership about strategic shifts could also be more transparent to help align everyone's efforts.
Advice to Management: Continue fostering the supportive culture and hybrid flexibility. Focus on creating clearer internal career progression frameworks and enhancing communication about company strategy to keep employees motivated and aligned.
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Pros: I really appreciate the collaborative spirit among the teams here. There are many opportunities to learn new skills and take on challenging tasks within the payment processing sector. The company is growing, which means there's a sense of momentum and potential for career advancement.
Cons: The workload can sometimes be overwhelming, especially during peak periods, impacting work-life balance. Communication between departments could also be more streamlined to avoid occasional bottlenecks. It's a demanding role within a growing tech company.
Advice to Management: Continue fostering cross-departmental collaboration and consider implementing clearer escalation paths to manage high-volume periods more effectively. Invest in tools that support remote and hybrid teams.
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Pros: SumUp really shines with its mission in the payments industry and the opportunities to work on impactful features. The engineering culture is strong, and I've had great colleagues who are always willing to help and share knowledge. The hybrid work setup in the Helsinki office provides good flexibility, and the learning curve for new technologies is quite steep, which is exciting for professional development.
Cons: While there are opportunities for growth, advancement can sometimes feel tied to project timelines rather than individual readiness. Decision-making processes can be a bit top-down, which occasionally stifles team-level innovation or quicker iteration. Some internal tools and documentation could also use an update to better support the engineering workflows.
Advice to Management: Empower engineering teams with more autonomy in their technical decisions and project execution to foster faster innovation and ownership. Streamline decision-making where possible.
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Pros: SumUp offers a great platform for learning and development, especially for those interested in the fintech industry. I appreciated the exposure to modern tech stacks and the chance to work on challenging projects that actually impact users. The team collaboration is generally strong, and people are willing to help each other out, which makes for a positive daily work experience.
Cons: While there are many good things, sometimes cross-departmental communication can be a bit slow or unclear, leading to minor inefficiencies. Also, the pace can feel quite demanding during peak periods, which occasionally strains the work-life balance for some roles. More consistent feedback loops would also be beneficial.
Advice to Management: Consider enhancing inter-departmental communication channels and ensuring clearer project roadmaps to streamline workflows and manage expectations during high-pressure periods.
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