Outsourcing, reimagined - through talent that moves business forward.
MicroSourcing is an offshore build-to-scale and managed solutions partner to SMEs and mid-market companies, delivering highly skilled professionals by leveraging our deep labor market knowledge and recruitment expertise.
As a pioneer in this non-traditional offshoring model, we have a proven track record in building reliable and ethical extensions of global businesses, enabling profitable growth for clients.
MicroSourcing operates in the Philippines and Colombia across 13 service delivery centers, servicing 1,000+ clients and over 10,000 employees.
Rating Reviews
Rating is calculated based on
470
reviews and is evolving.
Pros: I've genuinely enjoyed my time as a Software Developer. There's a strong emphasis on professional development, offering opportunities to learn new technologies and frameworks crucial for the software industry. Senior team members are always ready to mentor, which has been great for my career growth. The company promotes a collaborative atmosphere among colleagues, making it a truly supportive work environment. Plus, the hybrid work arrangement offers valuable flexibility.
Cons: While generally good, there are times when project deadlines become quite demanding, creating occasional crunch periods that can temporarily strain work-life balance for software developers. Another area for improvement is the internal approval process for new tools and technologies; it can sometimes be a bit slow, delaying the adoption of more efficient solutions.
Advice to Management: Keep fostering opportunities for skill development and cross-team collaboration. Streamlining some of the internal approval processes could also really help boost efficiency and maintain team morale during critical project phases.
Show more
Pros: I really appreciate the supportive environment here at MicroSourcing. The team leads and managers, especially in our Manila office, are always approachable and genuinely invested in our growth as junior software developers. It's great to be part of an IT services company that encourages learning and provides opportunities to upskill. The company culture is inclusive, making it easy to collaborate. You feel like your contributions matter. Plus, the job security feels solid, which is a huge plus.
Cons: Sometimes, the internal approval processes can feel a bit slow, especially when it comes to getting resources for new projects or trying to implement new tools. It's not a deal-breaker, but it occasionally adds a bit of a delay to our workflow. While career development is encouraged, the path for promotion for some roles, like mine, could be a bit clearer and faster. Just minor things that could improve efficiency.
Advice to Management: Keep fostering that supportive leadership style. Maybe look into streamlining some of the internal approval workflows to boost efficiency across teams. Also, clearer progression pathways for junior roles could motivate further.
Show more
Pros: The company culture at MicroSourcing is genuinely one of its strong suits. My team, composed of fellow Financial Accountants, is incredibly supportive and collaborative. There's a real sense of camaraderie, which helps a lot when navigating complex client requirements or tight deadlines. For anyone looking to gain exposure in the BPO industry, this environment is fantastic for learning new accounting systems and processes. You're constantly challenged, which is great for skill
Cons: While the culture is great, the workload for a Financial Accountant can get pretty intense during peak periods, like month-end or year-end closes. Sometimes, the approval processes for certain financial tasks can feel a bit slow, which can impact efficiency and add pressure, especially when dealing with strict client SLAs. It would be beneficial to streamline some of these processes to ease the burden during busy times and improve overall work-life balance.
Advice to Management: Continue to prioritize and invest in the positive company culture that has been established, as it's a key factor in employee satisfaction and retention for Financial Accountants. Consider reviewing and optimizing internal approval processes, particularly for financial operations, to enhance
Show more
What's it like working in category management support at MicroSourcing in the Philippines?
My role involves a lot of data analysis and cross-functional collaboration to support our category managers. It’s a fast-paced environment within a large, established BPO, offering great opportunities to learn about global retail strategies.
What's the onboarding process like at MicroSourcing, a large outsourcing company in the Philippines?
My onboarding at MicroSourcing, a sizable outsourcing firm in the Philippines, was thorough and well-structured, covering company policies and role-specific training for my admin support position.
What's the typical interview duration at MicroSourcing for an IT role?
My interview process for a software developer position at MicroSourcing in the Philippines lasted about 45 minutes. It involved an initial HR screening followed by a technical interview with the hiring manager.
What health insurance options does MicroSourcing offer their employees in the Philippines?
MicroSourcing provides comprehensive health insurance, including HMO coverage, for its employees in the Philippines, which has been a great benefit for my family's peace of mind.
What's it like working in category management support at MicroSourcing in the Philippines?
My role in category management support at MicroSourcing involves assisting our team in managing product assortments and analyzing sales data for a large retail client. It's a dynamic environment where I've learned a lot about the FMCG industry and how important accurate data is for decision-making.
What's the interview process like for an IT role at MicroSourcing in the Philippines?
My interview process at MicroSourcing for an IT role involved a technical assessment and then interviews with both the HR team and the client. It felt thorough, giving me a good understanding of the company culture and the specific demands of working for a large outsourcing firm.
What's the dress code like at MicroSourcing for admin roles in the Philippines?
At MicroSourcing, the dress code is business casual, allowing for personal expression within professional boundaries, which I find works well for our team in the Philippines.
How does MicroSourcing foster teamwork among its remote staff in the Philippines?
MicroSourcing uses various online platforms and regular virtual meetings to ensure our teams in the Philippines collaborate effectively, even though many roles are remote. It feels like you're always connected with colleagues in our BPO operations.