Camelback Resort is the Pocono’s premier destination for year-round family fun! From skiing in the winter to splashing all summer at PA’s biggest outdoor waterpark, we have something for everyone. With stunning views, cozy suites, endless fun, delicious dining, and so much more to do, Camelback is your go-to for a getaway that never gets old.
Rating Reviews
Rating is calculated based on
26
reviews and is evolving.
Pros: Working as a Lift Attendant / Operator at Camelback Resort offers excellent work flexibility. The scheduling team in Tannersville, PA, is usually accommodating with requests, perfect for seasonal employees balancing other commitments. I genuinely enjoy the outdoor environment in the Poconos. The camaraderie among the lift operations team is strong, making shifts enjoyable and fostering a supportive atmosphere. Free ski slope and waterpark access is also a fantastic perk for staff in the
Cons: During peak season or holiday periods, the workload can become quite heavy, and shifts can be long, which sometimes strains the work-life balance a bit. While management is generally supportive, communication regarding sudden operational changes could sometimes be clearer. Also, for an entry-level position in the resort industry, while the pay is competitive with similar roles, there isn't a lot of room for significant increases without moving up to a different role.
Advice to Management: Continue fostering the great team environment in lift operations. Improving communication on last-minute schedule or operational changes would be beneficial. Also, consider more defined internal career paths or cross-training opportunities for dedicated seasonal staff to boost retention and growth
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Pros: The biggest pro is definitely the location and the team environment. Working outdoors with views of the Sierras is incredible. My colleagues were fantastic, always willing to help out, which made the busy days manageable. I learned a lot about customer service in a high-volume resort setting, and the seasonal nature means there's always something new happening.
Cons: While teamwork is strong, understaffing can be an issue during peak times, leading to long shifts and high stress. Sometimes, communication from upper management could be clearer regarding policy changes or scheduling. The pay, while standard for the area and industry, doesn't always feel commensurate with the workload during extremely busy periods.
Advice to Management: Consider increasing staffing during exceptionally busy holiday weekends and ensuring consistent, transparent communication across all departments to manage expectations and improve efficiency.
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Pros: The best part is definitely the people you work with. Everyone is usually willing to help out, creating a great team vibe. Being in Tannersville, PA, the resort brings in visitors from all over, making interactions interesting. The seasonal nature means there's always something happening, keeping the job from getting too monotonous. It's a dynamic environment for anyone looking for active work in hospitality.
Cons: During peak times, like winter ski season or summer at the waterpark, the workload can be intense. Staffing can sometimes be a bit thin, leading to long shifts and pressure. While there's flexibility, managing schedules during holidays or major events can be tricky. Occasional challenges with inter-departmental communication can also slow things down.
Advice to Management: Continue fostering the team spirit. Investing more in cross-training could also help manage peak season rushes more smoothly and improve overall efficiency.
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What's the typical salary range for a lifeguard at Camelback Resort in the Poconos, and are there annual pay reviews?
As a seasonal lifeguard at Camelback Resort, I earned around $15/hour last summer, and while there aren't formal annual reviews for seasonal roles, there's often discussion about returning for the next season with potential for a small raise.
Does Camelback Resort offer good parental leave for employees working in the Pocono Mountains region?
Yes, Camelback Resort provides paid parental leave, which was a huge help when my child was born, allowing me to focus on my family during that special time.
What is the typical interview process like for a hospitality role at Camelback Resort, and what kind of tasks might be involved in a case study?
My interview for a front desk position involved a phone screening, an in-person interview, and a brief role-play scenario simulating guest check-in. They wanted to see my problem-solving and customer service skills in a real-world hospitality context.
How does overtime pay work for hourly positions like lifeguards at Camelback Resort in the Poconos?
At Camelback Resort, hourly associates like lifeguards typically receive time-and-a-half for any hours worked over 40 in a workweek, which is standard for the hospitality industry in Pennsylvania.
What's the dress code like for guest-facing roles at Camelback Resort in the Poconos?
For roles like front desk or guest services at Camelback Resort, there's usually a smart casual dress code, think neat slacks or skirts with collared shirts, to give off a professional vibe for visitors to the large resort.
What kind of benefits can I expect working at Camelback Resort in the Poconos?
As a hospitality team member at Camelback Resort, I've found the benefits package to be quite good, including discounts on resort activities and some healthcare options.
What kind of benefits does Camelback Resort offer to its employees in the Pocono Mountains?
As a large employer in the Poconos, Camelback Resort provides benefits like team member discounts on activities and food, plus opportunities for growth within the hospitality and ski resort industry.
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