Hopper is a global travel platform that powers Hopper’s mobile app, as well as partners' direct channels via HTS (Hopper Technology Solutions).
Hopper combines a best-in-class travel agency, industry-leading e-commerce, and proprietary financial services to help users travel better — and partners earn more. To do this, the company developed several unique fintech ancillaries that address everything from pricing volatility to avoiding trip disruptions. Through HTS, Hopper’s B2B business, the company supercharges its partners’ direct channels with its full suite of offerings.
Hopper sells billions worth of travel and travel fintech every year. The Hopper app has over 120 million downloads, and 70% of users are Gen-Z and Millennials travelers. HTS powers many of the world’s leading brands with travel fintech ancillaries, partner-branded travel portals, and industry-leading e-commerce. Hopper’s proprietary fintech ancillaries include Price Freeze, Cancel for Any Reason, and Premium Disruption Assistance.
To find out more about the Hopper app, visit Hopper.com; for more on HTS, visit hts.hopper.com.
Rating Reviews
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Pros: The company culture at Hopper really emphasizes flexibility, which is fantastic for maintaining a good work-life balance. I appreciate the autonomy given to employees to manage their schedules, especially given the remote and hybrid options available. This tech company fosters a collaborative environment where learning and growth are encouraged, and teamwork is strong.
Cons: While flexibility is a huge plus, sometimes communication can be a bit challenging when coordinating across different time zones or hybrid schedules. During peak product launch periods, the workload can become intense, but that's fairly standard in the fast-paced travel tech industry. Improving cross-team alignment would be beneficial.
Advice to Management: Continue fostering the strong work flexibility and remote-friendly policies. Consider implementing more structured cross-team syncs to enhance collaboration and ensure everyone feels connected. Invest further in professional development resources.
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Pros: The company culture at Hopper is genuinely fantastic. Everyone is supportive and driven, and there's a real sense of camaraderie, especially within the engineering teams. The focus on innovation in the travel tech space keeps things interesting, and the flexibility offered for remote or hybrid work is a major plus. Lots of opportunities to learn and grow.
Cons: While the overall experience is great, sometimes communication on cross-functional projects could be a bit smoother. We occasionally have had challenges with aligning priorities across different departments, leading to minor delays. It's not a dealbreaker, but something that could be refined for even better efficiency.
Advice to Management: Keep fostering the collaborative and innovative spirit. Perhaps implement more structured cross-departmental syncs to ensure alignment on key initiatives and project timelines.
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Pros: The company culture at Hopper is a real highlight. There's a strong sense of teamwork and collaboration among colleagues, which makes it a great place to learn and grow. People are supportive and willing to share knowledge, fostering a positive atmosphere for innovation in the travel tech space. The Austin office has a good vibe.
Cons: While collaboration is strong, sometimes communication across departments could be more streamlined to avoid duplicated efforts or occasional delays in project timelines. During peak seasons, the workload can become quite demanding, impacting work-life balance slightly. Getting approvals for certain initiatives can also take longer than expected.
Advice to Management: Consider enhancing cross-departmental communication channels to improve project flow and reduce bottlenecks. Streamlining approval processes where possible would also be beneficial for faster execution of ideas.
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What are the performance expectations for remote roles at Hopper, a travel tech company?
As a remote employee at Hopper, I found performance is measured by clear deliverables and meeting team goals, not just hours logged. The travel technology sector emphasizes productivity and impact for its distributed workforce.
What's the working culture like at Hopper, a travel tech company in Montreal?
Hopper has a really collaborative and fast-paced work environment, especially in their Montreal office. As a mid-sized tech company, they encourage ownership and provide opportunities for growth, which I found very motivating.
Does Hopper offer fully remote customer service roles for people in the travel tech industry?
Yes, Hopper frequently hires for remote customer support positions. I found a great work-from-home opportunity with them last year, and it's been a solid role in the travel technology sector.
What's it like working in category promotion at Hopper, especially with their focus on travel tech?
Working at Hopper in category promotion has been fantastic; I'm constantly learning about the travel tech industry and how we use data to improve user experience, which feels really impactful for a company of our size.
What's it like being a CEO at a fast-growing tech company like Hopper in Montreal?
Leading a company of Hopper's size in the competitive travel tech industry requires a sharp focus on innovation and data-driven decisions. The pace is demanding, but it's rewarding to guide such a talented team.
What's the work culture like at Hopper, the travel tech company in Montreal?
Hopper's culture felt very collaborative, with engineers and product teams in their Montreal office often working closely together. There's a strong emphasis on innovation in the travel technology sector.
What is it like working remotely for Hopper in the travel tech industry?
Hopper offers a great work-from-home experience, especially for roles in the travel tech sector. I've found the company culture supportive, and it's easy to collaborate with colleagues across different locations, making it a flexible option for remote jobs.
What kind of benefits does Hopper offer to employees in the travel tech industry?
Hopper provides comprehensive benefits, including health insurance and generous paid time off, which have been great for maintaining work-life balance as a software engineer in Boston.