Xerox has been redefining the workplace experience for over a century.
As a services-led, software-enabled company, we power today’s hybrid workplace through advanced print, digital, and AI-driven technologies. In 2025, Xerox acquired Lexmark—expanding our global footprint, strengthening service capabilities, and equipping us to deliver an even broader portfolio of workplace technologies to our clients. Today, we continue our legacy of innovation to deliver client-centric, digitally driven solutions that meet the needs of a global, distributed workforce. Whether in offices, classrooms, or hospitals, we help our clients thrive in a constantly evolving business landscape.
Rating Reviews
Rating is calculated based on
49
reviews and is evolving.
Pros: I really appreciate the work flexibility offered at Xerox, especially in my Technical Support Specialist role. The option for hybrid work based out of White River Junction, VT, is fantastic, allowing for a better personal life balance. The team is collaborative, and there are many opportunities to learn new technologies in the business services industry. The management here genuinely tries to accommodate individual needs when possible.
Cons: Sometimes, during high-demand periods or specific project deadlines, the workload can increase significantly, temporarily impacting that coveted flexibility. The approval process for certain schedule changes can also feel a bit slow, requiring proactive planning. Communication could be a touch more streamlined across different departments.
Advice to Management: Continue fostering the strong work flexibility culture; it's a key differentiator and helps retain talent in the business services sector. Streamlining internal approval processes for flexible arrangements would further boost efficiency and employee satisfaction across the board.
Show more
Pros: One of the best parts about working at Xerox as a Field Service Technician is the strong team environment. My colleagues in Augusta, GA are always ready to help troubleshoot tough issues, making the job much smoother. There's a real sense of camaraderie, which helps a lot when you're out on your own. As a large technology enterprise, Xerox offers good job stability and consistent training opportunities to keep our technical skills sharp in document management and office equipment service. This
Cons: While the culture is generally supportive, the scale of a company like Xerox can mean communication flow between different departments can be slow. Getting approvals for non-standard solutions occasionally takes longer than ideal, impacting service delivery. Also, during peak times or when short-staffed, the workload for Field Service Technicians can become heavy, requiring extra hours to ensure all clients in the Augusta area receive prompt support. It's manageable, but refining these areas
Advice to Management: My advice to Xerox management would be to continue fostering the strong team culture, especially among Field Service Technicians. Investing in tools to streamline cross-departmental communication and accelerate approval workflows would greatly benefit the field team, improving efficiency and
Show more
Pros: I really value the work flexibility here at Xerox in Augusta, especially as an IT Support Specialist. The hybrid work arrangement is a huge plus, allowing me to balance personal life with professional duties. The company culture is generally positive, and there are good opportunities for career growth if you're proactive within the information technology services industry. Management is approachable.
Cons: Sometimes the workload can be quite heavy during peak periods, which impacts the work-life balance a bit. Also, the approval processes for new initiatives or specific tools can feel a little slow due to being a large enterprise technology company. Communication flow could be more streamlined across different departments.
Advice to Management: Continue to streamline internal communication to reduce bottlenecks and improve collaboration. Investing in more resources during high-demand periods would greatly benefit employee well-being and productivity for our information technology services team.
Show more
Does Xerox offer remote customer service roles for people living in California?
Yes, Xerox frequently hires for remote customer service positions, and I've seen listings open to residents of various states, including California. It's worth checking their careers page regularly for these large enterprise opportunities.
What is the typical salary range for an entry-level sales representative at Xerox in Dallas, Texas?
Based on my experience, entry-level sales roles at Xerox, a large tech company, often start around $45k-$55k base salary with commission opportunities, though it can vary by specific team.
What is the typical annual pay review process like for a Field Service Technician at Xerox in the Chicago area?
My annual pay review at Xerox, as a Field Service Technician in Chicago, usually happens around my anniversary date, and it's tied to performance metrics and company-wide salary adjustments for the printing industry.
What was your experience like during a case study or task-based interview at Xerox, a large global company in the document technology industry?
During my case study interview at Xerox, I was given a real-world business challenge related to their printing solutions. It felt like a genuine opportunity to showcase my problem-solving skills for a major player in the document technology sector.
What's it like working in IT at a large company like Xerox, specifically in the Rochester, NY area?
Working in IT at Xerox has been great for gaining experience in a global, publicly traded company, and the Rochester hub is really active. I've learned a lot about managing large-scale tech infrastructure.
How has Xerox's leadership navigated recent organizational changes, and what's the impact on employees in their large, global operations?
I've seen Xerox's CEO implement some significant shifts, particularly in adapting to the evolving tech landscape. While it's a large company, the focus seems to be on streamlining for future growth, which has brought both challenges and opportunities for roles across their many locations.
What is the dress code for Xerox corporate roles in Plano, Texas?
For corporate positions at Xerox in Plano, it's business casual. I wear slacks and a blouse most days, as suits aren't typically required for our large tech company environment.
What's it like working in IT at a large company like Xerox in the Rochester area?
My experience in Xerox's IT department in Rochester has been great; it's a large, established tech company offering diverse roles and growth opportunities within the industry.
MX
