At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Rating Reviews
Rating is calculated based on
128
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Pros: I really appreciate the supportive leadership at our Gilford, NH Michaels location. The managers are approachable, provide clear direction, and genuinely care about our development as Framer - Full Time associates. There's a strong emphasis on teamwork, which makes custom framing projects go smoothly, even during peak craft season. I've learned a lot about design principles and advanced framing techniques, offering excellent career growth within the retail industry. The flexible scheduling is
Cons: While overall it's great, sometimes during exceptionally busy periods, especially around holidays, the workload for a Framer can feel a bit overwhelming, requiring extra effort to meet deadlines without compromising quality. Also, the approval process for larger custom orders can sometimes take a bit longer than ideal, which occasionally impacts efficiency and customer wait times. A slightly faster internal communication flow for these specialized projects would be beneficial.
Advice to Management: Continue fostering the strong team environment and opportunities for skill development for Framer associates. Streamlining the approval process for large custom framing orders and considering temporary support during peak retail seasons could boost efficiency and reduce stress. Keep promoting this
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Pros: I truly value the positive company culture at Michaels. Everyone, especially in the Gilford, NH store, is really supportive and collaborative, which makes working as a Framer Full Time enjoyable. We're a leading specialty retail provider in the arts and crafts industry, and it's great to be surrounded by creative energy. Management generally understands the demands of our role and offers reasonable work flexibility. There are good opportunities to learn new framing techniques and expand
Cons: During peak seasons, the workload for a Framer can get quite heavy, which sometimes impacts work-life balance temporarily. While local management is supportive, communication from the corporate level regarding new promotions or policies for this large retail company could be more timely and transparent. Career progression, while possible, sometimes feels a bit slower than I'd like, requiring a lot of self-advocacy to move up.
Advice to Management: To management, keep fostering the great company culture we have at the store level. Investing in more cross-training for Framer Full Time roles would help manage workload during peak seasons in this specialty retail environment. Also, clearer and more timely communication from corporate regarding
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Pros: I enjoyed my time working at Michaels. The scheduling was usually pretty flexible, which was great for fitting in classes while I was a student. My store leadership team was generally approachable and willing to help out when things got busy. It's a good entry-level position if you're interested in retail or creative industries, and you learn a lot about inventory and customer service.
Cons: The pay could definitely be better, and benefits are limited for part-time roles. Sometimes, corporate pushes new programs or sales targets that feel unrealistic for store staff to meet, leading to added pressure. The physical demands of the job, like stocking shelves and standing for long periods, can also be tiring.
Advice to Management: Consider more competitive pay and benefits for all employees. Streamline corporate directives to reduce store-level stress and focus on customer engagement.
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How does Michaels Stores handle conflicts between employees in their retail stores?
In my experience at Michaels, a large arts and crafts retailer, disagreements are usually resolved by involving a shift supervisor or store manager, promoting a structured approach to employee relations.
What is the overall company strategy for Michaels Stores in the arts and crafts retail industry, particularly regarding its expansion and digital transformation?
From my perspective, Michaels is focusing on a blended approach, investing in e-commerce while also enhancing the in-store experience for a company of its size. They seem to be aiming for a strong omni-channel presence to reach a broad customer base across various locations.
How long after applying to Michaels Stores for a part-time artist position did you hear back about an interview?
I applied online for a part-time artist role at Michaels in a large retail market and heard back about an interview within a week. The process seemed efficient for a company of their size.
How does Michaels Stores handle overtime pay for retail associates in California?
As a Michaels Stores retail associate in California, I've found they adhere to state laws, so any hours worked over 8 in a day or 40 in a week are paid at 1.5 times my regular rate. If we hit 12 hours in a day or 8 on a seventh consecutive day, it's double time.
What's it like working for Michaels Stores in the arts and crafts retail industry?
My experience at Michaels, a large employer in arts and crafts retail, has been really rewarding, offering growth opportunities in roles like sales associate and visual merchandiser. I've learned so much about customer service and creative product placement.
What's the dress code like for Michaels arts and crafts store associates in, say, Denver?
At Michaels, the dress code for store associates is pretty standard retail; usually, it's a provided shirt and dark pants or jeans. You'll want to keep your grooming neat and professional, just like in most customer-facing roles at a large company like Michaels.
How would you describe the cross-team collaboration at Michaels Stores?
Working at Michaels, I've found that different departments, like
merchandising and store operations, often collaborate on projects to ensure a smooth customer experience for shoppers in their retail locations. It feels like everyone pulls together to meet company goals.
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