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Rating Reviews
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Pros: The fully remote setup is a huge plus; I work from Dallas, TX, which is great. Most weeks, it's a solid 40 hours for Software Engineer roles, which is decent for SaaS product development.
Cons: Sometimes there's definite pressure to work late, especially when project deadlines are tight. It's hard to truly disconnect sometimes, which impacts personal time.
Advice to Management: Try to better manage project scope and client expectations to reduce the crunch times for engineering teams. Encourage more strict boundaries for after-hours communication.
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What is the typical working culture like at Servicematica for IT support roles in Santiago?
Servicematica fosters a collaborative environment where teamwork is emphasized, especially within their IT support teams. There's a focus on problem-solving and continuous learning to keep up with evolving technology.
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