Experity is the leading software and services company for on-demand healthcare in the U.S. urgent care market, providing an integrated operating system complete with electronic medical record, practice management, patient engagement, billing, teleradiology, business intelligence, and consulting solutions. Fifty percent of the U.S. urgent care market runs on Experity solutions. With Experity, providers can best meet the demands of the evolving on-demand space and deliver high-quality, high-velocity care by streamlining operations, improving patient experiences, and optimizing revenue. A GTCR portfolio company, Experity’s leadership is comprised of growth-minded urgent care experts and business leaders committed to improving on-demand healthcare for all.
Statement of Inclusion and Belonging At Experity, we create an environment where every individual feels valued and respected. We believe that embracing our differences enriches our workplace, fuels collaboration, and enables us to better serve our clients and communities by living our core values of team first, lifting others up, sharing openly, setting & crushing goals, and delighting our clients.
Experity resolves to proactively reduce the causes of workplace intolerance by facilitating awareness and education. We stand by a zero-tolerance policy against discrimination, racism or oppression in any form within our company or workplaces.
For information and resources, visit experityhealth.com.
Rating Reviews
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Pros: I've had a really positive experience with the immediate team here at Experity. Everyone's willing to help out and share knowledge, especially within the engineering department. It's a great place to hone your skills on modern tech stacks for healthcare software. The flexible work arrangement and remote options are standard and appreciated, allowing for a good balance when managed well. Project challenges are interesting and keep things engaging.
Cons: My main feedback revolves around the disconnect from senior leadership. Sometimes it feels like decisions are made without full visibility into what teams are experiencing on the ground, leading to shifts in priorities or scope. Project planning could also benefit from more realistic timelines. For a B2B SaaS company, clarity on long-term strategic direction would be beneficial for everyone.
Advice to Management: Enhance transparency from leadership regarding strategic goals and project scope changes. Better communication about 'why' behind decisions would foster stronger team alignment and trust across the organization.
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Pros: The company has a strong presence in the healthcare software industry. There's a good sense of camaraderie among colleagues, and many are passionate about the product. Leadership is becoming more visible and engaged, which is encouraging. The Machesney Park location offers a stable work environment for developers.
Cons: Strategic direction can sometimes feel a bit unclear, leading to shifting priorities which impacts project timelines. While leadership is trying, more consistent communication about long-term vision would be beneficial. Some approval processes can be slow, affecting agility.
Advice to Management: Continue fostering open communication channels and clearly articulate the company's strategic roadmap. Empowering teams with more autonomy and streamlining decision-making processes will further enhance agility and employee engagement in this dynamic healthcare tech landscape.
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Pros: I really appreciate the collaborative spirit here at Experity, especially within my team. It feels like everyone is willing to pitch in and help out, which makes tackling complex projects as a Customer Success Manager much more manageable. There are also good opportunities for professional development and learning new aspects of healthcare SaaS, which I find very rewarding.
Cons: The main challenge has been the unpredictability of workload, particularly during peak seasons or when new product releases drop. It can lead to some pretty long days and pressure to meet tight deadlines. While management is generally supportive, sometimes resource allocation could be more strategic to smooth out these busy periods.
Advice to Management: Consider implementing more proactive workload management strategies during busy periods and providing clearer communication channels for resource requests. Investing further in cross-departmental training could also benefit overall efficiency and employee development.
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What are Experity's key strategic priorities as a leader in the healthcare IT industry?
Experity focuses on streamlining practice management and RCM for mid-sized urgent care organizations, aiming to boost efficiency and revenue through integrated technology solutions.
What is the interview process like for a remote software engineer at Experity, a healthcare IT company?
My interview process for a remote software engineer role at Experity involved a recruiter screen, a technical phone interview, and a final virtual panel with the hiring team. It was pretty straightforward and focused on both technical skills and cultural fit within their healthcare IT environment.
What's it like working in category management at a growing healthcare tech company like Experity?
Working at Experity, a mid-sized healthcare technology firm, in category management has been a great experience. I've had the opportunity to really shape strategies and see the impact of my work firsthand.
What's the culture like for healthcare IT professionals at Experity?
As a mid-sized company in healthcare technology, Experity offers a collaborative environment where roles like software engineers and implementation specialists can really make an impact. I found the team supportive and focused on client success within the healthcare industry.
What's the interview process like for a software engineer role at Experity?
The interview process for a software engineer at Experity involved a screening call, a technical assessment, and a final interview with the hiring manager. It felt like a thorough but fair evaluation of my skills for their growing healthcare IT company.
What is the typical salary range for a Medical Assistant at Experity, a mid-sized healthcare tech company?
As a Medical Assistant at Experity, I found the salary to be competitive within the healthcare IT sector, generally ranging from $40,000 to $55,000 annually based on experience and location in our medium-sized offices.
What is the hiring process like for a software engineer at Experity in Grand Rapids?
My hiring process for a software engineer role at Experity in Grand Rapids involved a recruiter screen, a technical interview, and then a panel interview. It felt thorough but fair for a mid-sized healthcare tech company.
What is the typical salary range for a software engineer at Experity in Grand Rapids, Michigan?
For software engineer roles at Experity, a leading healthcare IT company, I've seen salaries generally ranging from $80,000 to $120,000 annually, depending on experience and specific team. This is competitive within the Grand Rapids tech market for similar positions.
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