At Get Licensed, we're all about the incredible individuals who make our community shine. Our diverse and driven team is committed to empowering the UK's security industry with passion, purpose, and a strong sense of camaraderie. We recognise each other's growth, support one another through challenges, and share inspiring stories of success. Join us in fostering a culture of positivity, collaboration, and leadership! #GetLicensed #TeamSpirit #TogetherWeRise
Rating Reviews
Rating is calculated based on
2
reviews and is evolving.
Pros: The team here is fantastic, always willing to help each other out, which really makes a difference. I've learned a lot about the private hire licensing process and customer service best practices. The company culture is quite supportive, and management generally listens to feedback, making it feel like you're part of a team that's going somewhere.
Cons: Sometimes the workload can feel a bit overwhelming, especially during peak seasons, which can strain work-life balance. Pay and benefits, while fair, could be more competitive to truly reflect the responsibilities. Opportunities for advancement are present but can be slow to materialize.
Advice to Management: Consider more frequent performance reviews and clearer advancement paths to retain motivated staff. Regularly soliciting and acting on team feedback would also be beneficial.
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Pros: The team environment is a major plus here, everyone's really collaborative and supportive, especially helpful for a Customer Service Representative. I've learned a lot about the security industry and online learning platforms. There's a consistent demand for our services, which gives a sense of stability. The work environment is quite flexible too, which I appreciate.
Cons: While the role itself is stable, I sometimes wish there was clearer long-term career progression paths within the Customer Service team, beyond just senior roles. The approval process for new initiatives can feel a bit slow at times, affecting agility. Workload can also fluctuate quite a bit during peak licensing periods, which impacts work-life balance briefly.
Advice to Management: Focus on developing more structured career development frameworks for Customer Service roles. Streamlining internal approval processes would also enhance efficiency and responsiveness to market changes.
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What's the dress code like for office staff at Get Licensed in London?
At Get Licensed, the office dress code is business casual. It's comfortable for a typical day working in the training and licensing sector, whether you're in admin or support roles for our medium-sized company.
What's the day-to-day working culture like at Get Licensed, especially for roles in the transport and logistics sector?
The culture at Get Licensed is very collaborative and fast-paced, especially within our London-based operations team. Everyone is encouraged to share ideas, and there's a real sense of teamwork in achieving our goals for the transport and logistics industry.
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