About The Job Operations Coordinator MIP
The Operations Coordinator is responsible for managing the end-to-end operational process from customer inquiry and quotation to supplier coordination, import logistics, delivery, and after-sales support. This role ensures smooth order execution, accurate documentation, and timely coordination with customers, suppliers, logistics partners, and internal teams.
Key Responsibilities
- Manage customer inquiries, prepare quotations, and support commercial negotiations.
- Coordinate purchase orders with international suppliers and monitor production and shipment schedules.
- Handle import logistics processes including freight arrangement, customs clearance, and documentation.
- Coordinate warehouse receiving, delivery scheduling, and product handover to customers.
- Support invoicing, payment follow-ups, and coordination with finance for accounts receivable and payable.
- Manage spare parts procurement, warranty claims, and after-sales support activities.
- Maintain accurate transaction records in ERP systems and support operational and financial reporting.
Requirements
- Bachelors degree in Business, Logistics, Supply Chain, or related field.
- 2–4 years of experience in operations, logistics, or order management.
- Familiarity with import/export processes and documentation is preferred.
- Experience using ERP or accounting systems is an advantage.
- Strong coordination, problem-solving, and communication skills.
