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Account Manager

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3.0
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Paper
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Indonesia
Responsibilities

  • Act as the main point of contact for clients, building trust, and nurturing partnerships to ensure satisfaction and retention.
  • Identify growth opportunities, including acquisition, upselling and cross-selling, and develop strategic account plans.
  • Understand client needs, present solutions, and communicate effectively to align with business objectives.
  • Collaborate with internal departments (sales, marketing, product) to meet deadlines, manage and ensure successful delivery of services.

Requirements

  • Excellent verbal and written skills for negotiation, presentation, and daily communication.
  • Strong ability to resolve client complaints and issues effectively.
  • Ability to manage multiple, complex projects and accounts simultaneously.
  • A Bachelor’s degree in Business or Marketing and proven experience in account management, customer service, or sales.

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