Le seul partenaire conseil portant à la fois le design, la conception, le déploiement et l’exploitation de vos expériences clients
Armatis Technology est une filiale d’Armatis, un acteur incontournable du marché du BPO (Business Process Outsourcing) de la relation client.
C’est une approche singulière qui associe conseil en relation client et l’édition de logiciels créée à partir d’expériences réussies depuis plus de 25 ans sur le marché du BPO de l’expérience client.
Nous avons fait le choix de la cohérence de bout en bout, avec un terrain d’expérience unique, les 10 000 conseillers d’Armatis.
Nous sommes nativement plus proche de nos clients et notre roadmap produit est fortement inspirée de leurs besoins.
Éditeur et intégrateur de la suite SquAire, modulaire et couvrant tous les besoins des opérations en matière d'expérience client
Dans notre démarche, nous avons la volonté d’associer systématiquement, les individus, les processus et les applications.
Rating Reviews
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Pros: The best part was the collaborative team atmosphere; we really supported each other, especially during peak times. I appreciated the flexibility in work arrangements, which made balancing personal life easier. Management was generally approachable and willing to listen to concerns, which fostered a sense of being valued.
Cons: While there's learning, clear pathways for career progression could be more defined. Sometimes, communication on policy changes or new project rollouts could be more proactive from leadership. Workload can feel intense during high-demand periods, but it's manageable with team support.
Advice to Management: Consider creating more structured career development plans and enhancing proactive communication regarding strategic decisions and process changes. This would further empower employees and improve overall engagement.
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What is the typical salary range for a customer service representative at Armatis Technology in France?
As a customer service representative at Armatis Technology, I found the starting salary was around €23,000 annually, with opportunities for increases based on performance and tenure within this large call center company.
FR
