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Company Summary

Company Overviews

Hi there! We are the German market leader for AI in guest communication in the hotel industry. 🚀 Over 1200 hotels - from well-known hotel chains to family-run hotels with eight rooms - are supported by us in their daily work.

DialogShift supports hotels with the latest AI technology for guest communication. An AI that has hotel-specific knowledge and answers guest inquiries around the clock in more than 100 languages in chat (website, WhatsApp, social media, ...) by email, on the phone or in perfectly timed journey messages via WhatsApp and SMS in the tone of voice of the hotel. With chatbot, email, review, journey messaging and phone AI, you noticeably increase your productivity, relieve the team and increase direct bookings. This leaves you more time for the important things: your guests. 💙 One hotel AI for all your communication.

And of course: data security & GDPR compliance in accordance with German law. Let's make your hotel fit for the future! 🎉

Rating Reviews

Rating is calculated based on 1 review and is evolving.

Featured Reviews

Software Engineer
4.0
30 August 2026
Solid Tech Company with Decent Pay, Room for Growth
Pros: I appreciate the focus on cutting-edge AI and machine learning projects here. The team is generally collaborative, and you get to work with smart people. The remote work flexibility is a big plus, and the core benefits package, including health insurance and a 401k, is pretty standard and reliable. Pay is fair for a company of this size and in the current tech market.
Cons: While pay is fair, it doesn't always feel like it's keeping pace with top-tier tech firms, especially for more senior roles or specialized skills. Benefit enhancements, like more generous PTO or professional development stipends, would make a significant difference. Sometimes communication about long-term compensation strategy or adjustments could be more transparent.
Advice to Management: Consider more structured career pathing and development programs. Transparently communicate compensation philosophy and review cycles, and explore enhancing benefits to be more competitive, especially regarding professional development budgets and PTO.
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