MPB transforms the way people buy, sell and trade used photo and video kit. As the world’s largest online platform specialising in used photography and videography equipment, MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.
We have always been committed to making kit more accessible and affordable, and helping to visualise a more sustainable future. We recirculate more than 610,000 items of used kit every year, extending the life and creative potential of photo and video kit for visual storytellers around the world.
Headquartered in the creative communities of Brighton, Brooklyn and Berlin, the MPB team includes trained camera experts and seasoned photographers and videographers who bring their passion to work every day to deliver outstanding service.
We are proud to have earned a spot on the 2025 FT1000: Europe’s Fastest Growing Companies list for the fifth consecutive year - a milestone only 8 other companies have achieved.
Rating Reviews
Rating is calculated based on
6
reviews and is evolving.
Pros: I've enjoyed my time as a Customer Service Representative at MPB, an e-commerce company specializing in photography equipment. The Brooklyn team is very supportive, and the hybrid work model is a huge plus for work flexibility and balance. There are solid learning opportunities in the industry, and it's a stable environment.
Cons: Some internal approval processes can be slow, which can be a little frustrating for customer resolutions. Also, while there's growth, career progression for CSRs sometimes feels slower than anticipated.
Advice to Management: I'd suggest looking into streamlining some of the internal approval workflows to empower Customer Service Representatives to resolve issues faster. Also, clearer paths for career advancement for CSRs would be beneficial.
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Pros: The best part is definitely the hands-on experience with a huge variety of cameras and lenses. You really get to know the equipment. My colleagues are super knowledgeable and always willing to share tips, creating a great collaborative atmosphere. The remote work flexibility is also a big plus, allowing for a good work-life balance.
Cons: While there's room for growth, the path isn't always clearly defined, and training can be a bit ad-hoc. Sometimes, the sheer volume of incoming stock can feel overwhelming, leading to occasional workflow bottlenecks. Pay could be a bit more competitive for the specialized skills required.
Advice to Management: Consider formalizing career development paths and training programs to better support employee growth within this expanding photography e-commerce business. Also, re-evaluating compensation could boost morale.
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Pros: The team environment here is really supportive, and my colleagues are genuinely great to work with. I appreciate the company's mission around sustainability and circular economy principles, which makes the work feel meaningful. As a platform for used photography gear, MPB offers a unique industry experience. There's a decent amount of autonomy in day-to-day tasks, and learning the intricacies of camera gear is a big plus.
Cons: While there are opportunities for advancement, the internal career progression paths aren't always well-defined or communicated, which can lead to uncertainty about how to move up. Sometimes, communication between departments, especially regarding process changes or operational updates, could be more streamlined to avoid confusion or delays. Workload can occasionally become quite demanding during peak periods.
Advice to Management: Consider implementing more structured mentorship programs or clearer career ladders to help employees visualize and achieve growth within MPB, enhancing retention and engagement.
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What's the dress code like at a large financial services firm in New York City?
At my large financial services firm in NYC, the dress code allows for personal expression within professional boundaries, meaning business casual is common, but I've seen colleagues confidently wear stylish outfits that reflect their personality.
What's it like to be a Category Manager at a large retail company like MPB?
As a Category Manager at MPB, I work with a diverse team to analyze market trends and drive product strategy for our electronics categories, collaborating across departments in our London HQ.
What is the work environment like at MPB, especially for junior roles in their London office?
MPB fosters a collaborative atmosphere, particularly within their technical teams in London. Junior staff are often paired with mentors, which aids in skill development and integration into the company culture.
What is the day-to-day working culture like at MPB, especially for a junior photographer joining the team?
At MPB, the working culture is collaborative and fast-paced, particularly within the photography department. Junior photographers receive guidance and support from senior team members, fostering a learning environment. The team often works together on projects, sharing insights and ensuring a supportive atmosphere.
What is the day-to-day working culture like at MPB for a junior photographer?
The culture at MPB for a junior photographer is collaborative and fast-paced, focusing on delivering high-quality product imagery. Team members are generally supportive, and there's an emphasis on learning and adapting to client needs in the London studio.
What is the typical working culture like at MPB, particularly for roles in photography equipment retail?
MPB fosters a collaborative and fast-paced working culture, valuing a passion for photography. Expect a team-oriented environment where individuals contribute to efficient operations, from customer service to logistics within their Brighton-based facilities.
What is MPB's policy on remote work for their engineering roles in Brighton?
MPB offers a hybrid work model, allowing engineers in Brighton to work from home a few days a week. This flexibility helps balance team collaboration with individual focus time, which is a common setup for tech companies of MPB's size in the UK.
What is MPB's policy on remote work for their photography specialists in Brighton?
MPB currently operates a hybrid work model, allowing photography specialists in Brighton to work remotely a few days a week. This hybrid approach balances the benefits of in-office collaboration with the flexibility of working from home.
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