Rating distribution:
0 reviews rated 5 out of 5 stars.
2 reviews rated 4 out of 5 stars.
22 reviews rated 3 out of 5 stars.
4 reviews rated 2 out of 5 stars.
0 reviews rated 1 out of 5 stars.
5
4
3
2
1
Detail Ratings
Work life balance
4.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
4.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy
or truth of any individual submission.
To ensure a clear and accessible reading experience, Jobstore utilizes AI assistance to correct
typos and minor grammatical errors in user reviews. The original reviewer intent, star rating, and
sentiment are strictly preserved.
Read more
Pros: The job security at Programmed is solid, which is a big plus, especially in the current economic climate. I appreciate the team camaraderie; my colleagues are generally helpful and friendly. There are opportunities to learn the ropes of facilities management and expand your skillset within the scope of your role. The work itself can be quite varied.
Cons: While work-life balance is generally respected, sometimes urgent operational issues can creep into personal time, though this is infrequent. Communication from upper management regarding strategic changes or new initiatives could be more consistent and clearer. It sometimes feels like information doesn't trickle down effectively, leading to minor confusion on the ground.
Advice to Management: Consider implementing more structured communication channels to ensure all teams are consistently informed about company updates and strategic directions. This will help align everyone and reduce day-to-day uncertainties.
Show more
Pros: The best part was definitely the team I worked with in Carlton. We had a really collaborative spirit and helped each other out, making the daily tasks more enjoyable. For a large services company, the job security felt pretty solid, and I appreciated the consistent work. The company provides essential services, which gives a sense of purpose.
Cons: While the team was great, communication from higher up could sometimes be a bit disjointed, leading to confusion on larger projects. Training for new systems or procedures wasn't always comprehensive, so a lot of learning was on the job, which can be challenging. The pay, while adequate, didn't offer much room for negotiation.
Advice to Management: Focus on streamlining communication channels between different departments and levels. More proactive training on new systems would benefit employees and improve efficiency.
Show more
Pros: Programmed offers a stable work environment, which is great for job security in the facilities management industry. My colleagues were fantastic, creating a supportive team culture. I appreciated the consistent workload and the opportunity to be involved in diverse projects across different sites in Western Australia. The pay and benefits were competitive for the role.
Cons: While work-life balance was generally good, some projects could lead to longer hours unexpectedly. Internal communication between different branches or departments occasionally felt disjointed, leading to minor delays or confusion on tasks. More streamlined communication channels could really improve efficiency for field staff.
Advice to Management: Consider implementing more integrated communication platforms to ensure seamless information flow across all teams and locations. This would greatly benefit operational efficiency and employee experience.
Show more
Pros: Programmed offers solid job security, which is a big plus, especially in the current economic climate. My team was generally supportive, and I appreciated the consistent workload that comes with managing facilities and maintenance contracts across various sites in Perth. The company's widespread presence means diverse project opportunities.
Cons: There are times when internal communication can feel a bit slow, leading to minor delays or confusion on operational tasks. Streamlining some of the reporting procedures would definitely improve efficiency for field staff and coordinators alike. It's not a deal-breaker, but it's an area that could be enhanced.
Advice to Management: Consider investing in better integrated communication platforms for smoother inter-departmental updates and field team coordination. This could significantly boost operational efficiency and employee satisfaction.
Show more
Pros: Programmed offers a stable career in the facility services industry, especially if you're in a location like Adelaide. There's a strong emphasis on safety protocols and compliance, which is reassuring. The team I worked with was generally supportive, and there were opportunities to gain experience across different operational aspects. The consistent work keeps things predictable, which can be a plus for job security.
Cons: The main challenge I faced was inconsistent communication from senior leadership regarding strategic shifts or process changes. This sometimes led to confusion or misalignment on projects. While the company has a broad reach, internal processes could be more streamlined, and feedback channels for frontline staff could be more robust to address operational efficiencies more directly.
Advice to Management: Enhance communication clarity and frequency from leadership to field teams. Streamline internal operational processes and ensure feedback loops are active and responsive to improve efficiency.
Show more
Pros: The team culture in my department was fantastic; genuinely supportive colleagues made daily challenges easier. I gained valuable experience in managing service delivery and client relations within the facility management industry. The role provided a good level of job security, which was a major plus.
Cons: Navigating internal processes could be slow due to the company's size, and sometimes communication between departments felt a bit fragmented. While opportunities for growth were present, advancement often depended heavily on team vacancies and management priorities.
Advice to Management: Streamline communication channels and empower local teams with more decision-making authority to speed up responses to operational needs.
Show more
Pros: The stability and job security at Programmed are definite pluses. It's a well-established company in the facility services and workforce solutions sector, which means consistent work. My colleagues are generally great to work with, very supportive and experienced. I appreciate the opportunities to learn about different aspects of operations and logistics within this large Australian business. The leadership team, while busy, is approachable.
Cons: While there are opportunities, career growth can feel a bit slow or dependent on specific openings. Sometimes, communication between departments could be more streamlined to avoid minor operational hiccups. More proactive feedback loops regarding process improvements would also be beneficial for efficiency across different sites.
Advice to Management: Continue fostering team collaboration and investing in cross-departmental training. More transparent communication on growth paths and future company direction would be highly valued by employees.
Show more
Pros: I appreciated the job security and the consistent work environment. The team culture in my department was quite good; we looked out for each other. There were also chances to get involved in various projects related to maintenance services, which helped expand my understanding of the broader industry.
Cons: Sometimes the internal processes felt a bit outdated, leading to minor inefficiencies. Communication between departments could also be a bit smoother. It's not a fast-paced tech startup, so don't expect constant innovation, but it's reliable.
Advice to Management: Consider investing in more integrated digital tools to streamline administrative tasks and improve cross-departmental communication for greater efficiency.
Show more
Pros: The stability of working for a large, established company like Programmed is a big plus, especially in the facility services sector. My immediate team and colleagues are fantastic – very supportive and make coming to work enjoyable. I appreciate the consistent workflow and the sense of purpose derived from maintaining essential sites.
Cons: While leadership is generally fair, communication on larger strategic changes can sometimes be slow to filter down, leading to minor confusion. Some internal processes could also be streamlined to improve efficiency, especially regarding resource allocation for urgent tasks.
Advice to Management: Consider enhancing communication channels for strategic updates and explore opportunities to digitize or streamline administrative processes to boost team efficiency.
Show more
Pros: I've found the day-to-day work at Programmed to be engaging and varied, keeping things interesting. The team I work with is fantastic – really supportive and collaborative, which makes tackling complex maintenance tasks much easier. They often provide opportunities to learn new skills related to facility management and property services, which is great for professional development. The company's presence in the Greater Tauranga Area means there's a good amount of steady work.
Cons: While flexibility is decent, sometimes the scheduling can be a bit rigid, especially when urgent call-outs come in, which can impact work-life balance on those specific days. Communication from upper leadership about broader company strategy or changes isn't always clear or timely, which can lead to uncertainty. Pay and benefits are standard for the industry but could be more competitive.
Advice to Management: Continue investing in team support and clearer communication channels. More transparent updates on company direction would be highly beneficial for staff morale and engagement in the property services sector.
Show more
DE
