WHAT WE DELIVER. Founded on FEEL, UGG is dedicated to long-lasting quality and enduring designs that transcend trends. An industry leader in premium materials, we became known by the feeling we deliver – lending comfort and support where and when you need it most, and empowering you to feel however you want to feel.
HOW WE BEHAVE. Bold, provocative, and real, UGG is a purpose-driven brand for those who refuse to be defined by convention: for those who do things their way, the only way. With style, individuality, and togetherness always in mind, we partner with multi-hyphenate creatives and activists from around the world, whose stories inspire us to celebrate freedom of expression and explore topics that matter. In telling their stories, we tell ours.
WHAT WE BELIEVE IN. UGG cares deeply about doing business the right way – developing innovative products while respecting our people and planet. That’s why we joined the United Nations Global Compact (UNGC) in 2016, the world’s largest corporate sustainability initiative with over 9,500 participating companies. Working with expert partners to drive positive change in the world, we promote diversity and inclusion for all, and are taking steps to understand and minimize the environmental impact of our operations. Dedicated to transparency, visit our new microsite for more.
Rating Reviews
Rating is calculated based on
24
reviews and is evolving.
Pros: The best part is the schedule flexibility offered as a retail Sales Associate, especially useful in East Rutherford's busy mall environment. Management generally tries to accommodate personal needs, which is a huge benefit for work-life balance. The team is also really supportive and friendly.
Cons: Sometimes during peak holiday seasons, the workload can get pretty intense, and getting last-minute schedule changes approved can take a while. There's occasional understaffing that puts a bit of pressure on the existing retail team.
Advice to Management: Continue to invest in staffing levels, especially during high-traffic periods in the retail industry. Consider implementing a more streamlined digital system for requesting and approving schedule adjustments to enhance work flexibility even further.
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Pros: The best part of working at UGG is definitely the people. My colleagues were fantastic, and we really supported each other. The company culture feels collaborative, and there's a genuine appreciation for the brand's heritage in footwear. It's a pleasant place to work, especially if you enjoy fashion and customer interaction in a retail setting.
Cons: While the team environment is strong, sometimes scheduling can be a bit rigid, making it challenging to manage personal appointments without significant advance notice. Pay is competitive for entry-level retail, but growth opportunities beyond store level can feel limited without specific training or relocation.
Advice to Management: Continue fostering the strong team spirit and consider more flexible scheduling options where possible to enhance employee satisfaction and retention.
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Pros: I really enjoyed working with the UGG brand and the diverse customer base. The team environment in the Greater Orlando location was generally very positive and supportive, which made daily tasks enjoyable. It's a well-recognized name in the footwear industry, and selling quality products felt good.
Cons: My main challenge was the apparent ceiling for career growth internally. Advancement opportunities within the retail operations seemed scarce, pushing individuals towards management roles that were hard to secure. More structured pathways for development would have been beneficial.
Advice to Management: Consider creating clearer, internal development programs for retail associates aiming for growth within the company. Recognizing and nurturing talent more formally would be a great step.
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Does UGG require a specific uniform for retail associates in their stores, or is there a dress code?
In UGG retail roles, we don't have a strict uniform, but associates are expected to adhere to a smart casual dress code, often incorporating UGG products. It's about representing the brand's laid-back yet stylish vibe.
How accurate are the job descriptions for roles at UGG, especially for warehouse positions in Ontario?
The job descriptions for UGG's warehouse roles in Ontario seemed very accurate to my experience; they clearly outlined the daily tasks and required physical abilities.
What are the employee benefits like at UGG, especially for retail roles in California?
UGG offers comprehensive benefits, including health insurance and a generous employee discount, which is great for retail associates in California. They also have good opportunities for career advancement within the company.
What's the interview process like at UGG for retail roles in San Diego?
My interview for a Sales Associate position at UGG in San Diego involved a behavioral-focused conversation with the store manager, touching on customer service scenarios and my experience in the footwear industry. It was a straightforward process for this 1000-employee company.
What's the typical salary range for a retail associate at UGG stores in California?
Based on my experience as a retail associate at UGG in Southern California, I saw hourly wages generally between $16-$20, with opportunities for small bonuses during peak seasons.
What's the working culture like at Deckers Brands, the parent company of UGG, in Santa Barbara, CA?
Deckers Brands has a really collaborative and casual environment, especially at their Santa Barbara HQ. There's a strong sense of teamwork among the employees, even in a company of this size.
What is the working culture like at Deckers Brands, the parent company of UGG, in Santa Barbara?
The culture at Deckers Brands in Santa Barbara feels very collaborative and laid-back, fitting the Southern California vibe. As a mid-sized company in the footwear industry, there's a good balance between structure and flexibility for roles in marketing and operations.
What's it like working in marketing at UGG in California, specifically within a large retail company?
My experience in UGG's California marketing team at Deckers has been fantastic; it's a dynamic environment with opportunities to shape brand perception for a globally recognized footwear company.
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