Program Manager

Location:

Fredericton or Moncton (Remote)

Our planet needs our help to ensure that the products we use everyday stay out of our waterways, ecosystems, and landfills. That’s where Product Care comes in. For over 30 years, we’ve worked with manufacturers, distributors, and retailers to take responsibility for the life cycle of their products. From lighting to paint, hazardous special products to alarms – we develop and manage sustainable recycling programs across Canada. As the creator of one of the first Extended Producer Responsibility (EPR) programs in North America, joining the Product Care team is your opportunity to join an industry-leading team working to deliver great environmental outcomes for our communities. Please visit http://www.productcare.org to learn more about us.

About the position

Canada’s Extended Producer Responsibility (EPR) system operates at a provincial level, with regulations and program requirements varying across jurisdictions. Successfully managing these distinctions while aligning with national objectives is key to program success.

We are seeking a highly motivated and experienced bilingual Program Manager to lead the implementation, management, and performance of Extended Producer Responsibility (EPR) programs across New Brunswick with the opportunity of future expansion to other Atlantic provinces. This role is accountable for ensuring regulatory compliance, achieving program KPIs, and driving continuous improvement through data analysis and strategic planning. The Program Manager serves as the primary point of contact for regulators and stakeholders, building strong relationships across governments, service partners, and industry partners. This position will report to the Vice President of Operations.

Responsibilities:

Program Leadership & Strategy

• Lead and provide oversight of the implementation, administration, management, operation and compliance of EPR program(s) in New Brunswick
• Lead the development and implementation of new programs as applicable
• Collaborate across departments and senior staff to develop and execute strategies and plans to optimize program performance
• Hold overall accountability for the program(s) success, regulatory compliance and for achieving KPI targets for each of the program(s)
• Responsible for data analysis relevant to program performance & strategic decision-making
• Lead in charge of business/annual/strategic planning and budgeting for each program

Stakeholder & Relationship Management

• Lead for engagement and first point of contact for regulators/oversight bodies/stakeholders including consumers
• Responsible for development and management of stakeholder relations (transporters, collection sites, local & regional governments, oversight bodies, provincial regulators etc.)
• Lead for collaboration with other producer responsibility organizations
• Ability to attend/present at various stakeholder meetings, events, conferences as required
• Lead and oversee program advisory committee meetings as required

Operations, Compliance & Reporting

• Responsible for all regulatory and management reporting
• Accountable for development and refiling of EPR plans and annual reports
• Conducting regular site visits in support of growing the collection network and ensuring compliance with regulations & policies

Other tasks as assigned by management from time to time.

What you bring

The ideal candidate will possess the following skills, experience, and qualifications:

• Bilingual speaking and writing (English / French) at a professional level is mandatory
• Bachelor’s degree in business administration, program management, public administration, political science, public policy, government relations or equivalent.
• Minimum of 3 years of program management or stakeholder management experience in a complex regulatory environment
• Previous experience or knowledge of Stewardship Programs and EPR (Extended Producer Responsibility) is desirable
• Customer service focused and able to effectively communicate at all levels of organizations both internally and externally
• Results driven with strong organizational skills, self-directed, detail oriented and able to follow up, analyze and appropriately solve problems
• A self-starter with a strong ability to multitask
• A team player and able to work independently in a fast-paced environment. Adaptable, dependable and responsible, and with a positive can-do attitude
• Highly skilled with the MS Office suite
• Expected travel for visits/meetings, tradeshows, municipal events, etc. Familiarity with NB geography is essential
• Required to have a valid Class 5 driving license and access to a reliable vehicle

Don’t have every single qualification?

We know that some people are less likely to apply for a job unless they are a perfect match. At Product Care Recycling, we’re not looking for “perfect matches.” We’re looking to welcome people to our diverse, inclusive, and authentic workplace. So, if you’re excited about this role but don’t have every single qualification, we encourage you to apply anyway. Whether it’s this role or another one, you just may be the right candidate.

What we offer

• Product Care offers a competitive annual salary based on experience.
• Comprehensive benefits program, including Life Insurance, Dental, Vision, Long-Term Disability and Mental Health & Wellness support.
• Paid annual vacation and paid Personal Days Off (PDO).
• RRSP with company matching program.
• A dynamic, cross-team based work environment.
• Friendly and fun team environment with company celebrations and social events.
• Professional Development fund to upskill yourself each year, in accordance with company policy.
• The satisfaction of making a positive difference for the environment.
• Product Care, as a tradition, offers paid time off between Christmas and New Year.
• A remote work model.

How to Apply: Please combine your resume and cover letter as one file, if possible and mail it to careers@productcare.org

The job posting will remain open until filled. We sincerely thank all candidates for their interest; however, only those selected for an interview will be contacted. This position is open to those legally able to work in Canada.

Product Care Recycling is committed to employment equity and to building a diverse and inclusive workplace that reflects the communities we serve across Canada. We welcome and encourage applications from Indigenous peoples, racialized individuals, people of all genders, 2SLGBTQ+ persons, and people with disabilities. We are dedicated to fostering an environment where everyone feels valued, respected, and empowered to contribute.