EXPRESS is a multichannel fashion brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, EXPRESS ensures you look and feel your best, wherever life takes you. Customers can experience our brand in over 400 Express retail stores, Express Factory Outlet stores and online at www.express.com.
Rating Reviews
Rating is calculated based on
71
reviews and is evolving.
Pros: I really value the career growth opportunities available at EXPRESS. As a Sales Leader, I received great training in sales strategies and team management, which prepared me for future retail leadership roles. The team in Troy, MI, is fantastic, very supportive, and we learn a lot from each other. It's a dynamic environment in fashion retail, and I feel like I'm constantly developing new skills. The company culture encourages internal promotion, which is a huge motivator.
Cons: While career progression is good, sometimes the workload during peak seasons in this specialty retail environment can be intense, making work-life balance a bit tricky. Also, I'd appreciate more transparent communication about specific long-term advancement paths beyond the next immediate step. It's not always clear how to get to the very top roles without moving around.
Advice to Management: Continue investing in leadership development programs and create more explicit roadmaps for senior management roles. Clearer communication on career paths would help employees feel even more engaged and motivated to stay with EXPRESS long-term.
Show more
Pros: I really enjoyed the team atmosphere and the discounts on apparel were a huge plus. Being a Sales Associate meant I got to interact with a lot of customers and help them find outfits. There are opportunities for advancement if you show initiative, and they offered some basic training for retail operations.
Cons: The pay, while standard for entry-level retail, felt a bit low considering the demands of the job, especially during busy holiday seasons. Scheduling could sometimes be inconsistent, making it a bit challenging for personal life balance despite the flexibility offered.
Advice to Management: Consider reviewing starting pay to better reflect the responsibilities and market. Also, clearer communication regarding scheduling changes would be beneficial for employee planning.
Show more
Pros: I appreciate the employee discount, which is a huge plus for fashion enthusiasts. The team I work with is generally supportive and friendly, making the daily grind more enjoyable. There's some flexibility with scheduling, which helps balance work and personal life.
Cons: Pay could definitely be better, especially for the effort involved. Sometimes, understaffing leads to a lot of pressure on the floor during busy periods. Career advancement opportunities feel limited unless you're looking to move into management, which requires a significant commitment.
Advice to Management: Consider more competitive base pay to retain talent. Better staffing during peak times would also improve employee experience and customer service significantly.
Show more
How is the team collaboration like at EXPRESS, especially in the retail operations side?
In my experience at EXPRESS, especially working in their retail stores, collaboration is key; we really rely on each other to meet sales goals and ensure a great customer experience for shoppers.
Does EXPRESS offer good paid time off for retail associates in Chicago?
Yes, EXPRESS provides PTO for their retail associates. I've found the PTO accrual to be pretty standard for the retail industry, allowing for necessary time off.
What's the dress code for remote meetings at EXPRESS, especially for customer-facing roles in corporate?
For remote meetings at EXPRESS, especially in corporate roles that interact with customers, business casual is standard. Think smart tops and neat bottoms; you'll look professional without being overly formal.
How does the CEO at Express facilitate all-hands communication for a large retail company?
Our CEO at Express uses our internal platform for weekly all-hands communications, sharing key business updates and insights relevant to our retail roles across the company.
What's the dress code for remote meetings at EXPRESS, and do they have specific guidelines for online professional appearance?
For remote meetings at EXPRESS, it's usually business casual, focusing on looking polished from the waist up. I've found a nice blouse or collared shirt works well, even though they're a large retail company with employees across many locations.
How does the commission structure work for sales associates at EXPRESS in their retail stores, especially in a busy mall location?
At EXPRESS, as a retail sales associate, commission is a key part of our pay, on top of the hourly wage. It's mostly based on individual sales performance, but there are also team goals that can boost everyone's earnings, which is great for fostering teamwork in our large fashion retail environment.
How does EXPRESS foster a sense of inclusion for employees in their retail and corporate roles?
At EXPRESS, I've seen a real commitment to inclusion. From employee resource groups supporting diverse backgrounds in our apparel company to inclusive hiring practices for various retail and corporate positions, everyone feels valued.
What benefits can I expect as a retail associate at a large company like EXPRESS in San Francisco?
As a retail associate at EXPRESS, I received a good employee discount on clothes, which was a nice perk. They also offered some basic health benefits and opportunities for advancement within the company.