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Overall employee rating

3.6
Based on 21 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 0 reviews rated 4 out of 5 stars. 21 reviews rated 3 out of 5 stars. 0 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
4.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
4.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Sales Associate
3.6
27 September 2026
Good Team Vibe, But Advancement Feels Stagnant
Pros: The best part about working at Homesense is definitely the team camaraderie. We really support each other, especially during busy holiday rushes. The management is usually approachable, and they offer decent flexibility with scheduling, which is a huge plus for anyone trying to manage life outside of work. It's a stable role in the retail industry, and the employee discount is a nice perk.
Cons: While the day-to-day is manageable, moving up within the company feels like a challenge. There isn't a super clear path for growth, and often it feels like opportunities aren't advertised widely. The pay isn't the highest in the retail sector, and while benefits are okay, they could be more competitive. Sometimes the workload can feel overwhelming, especially for the pay you receive.
Advice to Management: Consider implementing clearer career progression frameworks and more robust training programs to help employees see a future and feel more invested in growing with the company.
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Sales Associate
3.4
20 September 2026
Friendly staff, but scheduling needs improvement
Pros: The best part about working at Homesense is definitely the people. My colleagues are fantastic, we always support each other, and there's a real sense of camaraderie. It makes dealing with busy shifts much more manageable. Customers are also generally happy and excited to shop, which makes the sales associate role enjoyable.
Cons: My main frustration lies with the scheduling and management consistency. Hours can fluctuate quite a bit, making it hard to plan personal life, and communication from management about changes isn't always clear or timely. This can lead to confusion and stress among the team during busy periods.
Advice to Management: Please consider implementing more consistent scheduling practices and clear, proactive communication channels for shift changes and store updates to better support the associates.
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Sales Associate
3.6
15 September 2026
Good starter job with room to grow
Pros: I've found Homesense to be a pretty solid employer, especially if you're looking for your first role in retail or home goods. The customer service aspect is strong, and you get to work with a lot of interesting products. They offer decent benefits and there's usually a fair amount of flexibility if you need to adjust your schedule, which is a big plus. It's a stable company with consistent demand for its products.
Cons: The pay is pretty standard for retail, so don't expect to get rich. Career advancement opportunities can be a bit slow to come by, and sometimes management can be a bit inconsistent with decision-making, which can lead to minor confusion on the floor. It's the kind of role where you get out what you put in, but upward mobility isn't always clear.
Advice to Management: Consider clearer communication channels for policy updates and ensure leadership decisions are consistently applied across departments to avoid confusion for floor staff.
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Sales Advisor
3.7
12 September 2026
Solid Retail Role with Great Team
Pros: The best part of working at Homesense is definitely the people. My colleagues were always willing to lend a hand, and there was a real sense of teamwork on the shop floor. The employee discount is also a fantastic perk, making it easier to afford nice things for my home. The company offers decent job security for retail roles, especially in a well-established location like Chelmsford.
Cons: The role can get demanding during peak seasons, leading to long shifts sometimes, which can impact work-life balance. Communication about schedule changes could also be clearer at times. While the pay is competitive for entry-level retail, significant raises aren't common.
Advice to Management: Consider implementing more consistent communication channels for staff regarding operational changes and scheduling updates to enhance transparency.
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Retail Associate
3.9
10 September 2026
Good Teamwork and Stable Retail Role
Pros: The best part is definitely the team. We're a supportive bunch, and it makes dealing with busy periods much easier. There are chances to learn new skills, like stock management and visual displays, which is great for developing in retail. The company provides a stable work environment, which is reassuring.
Cons: Pay is standard for retail, so don't expect to get rich, but it's fair. Sometimes scheduling can be a bit rigid, making it hard to juggle personal commitments, although management does try to accommodate where possible. It's a fast-paced store, so you're always on your feet.
Advice to Management: Continue fostering that team spirit and consider more flexible scheduling options where feasible. Recognition for hard work beyond just a 'thank you' would also be appreciated.
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Sales Associate
3.7
5 September 2026
Good Company Culture with Room for Improvement
Pros: The best part about working at Homesense is definitely the team and the overall company culture. Everyone's really supportive, and there's a friendly vibe on the shop floor. Management tries hard to foster a positive environment, which makes coming to work much more pleasant. The work itself, dealing with customers and merchandising home goods, can be quite rewarding. There's also a decent level of job security, which is always a plus in retail.
Cons: While leadership is generally good, sometimes communication from higher up can be a bit slow or unclear, leading to minor confusion on operational changes. Also, the pay and benefits, while fair for the industry, could be a little more competitive to truly reflect the demands of the role, especially during busy periods. More consistent scheduling would also be appreciated for better work-life balance.
Advice to Management: Focus on clearer, more consistent communication regarding operational updates and try to offer a bit more flexibility in scheduling. Competitive pay reviews would also be a great motivator.
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Sales Associate
3.3
4 September 2026
Good Retail Environment, Could Use Better Pay
Pros: The team culture at Homesense is generally friendly and supportive. As a Sales Associate, I've had opportunities to learn a lot about merchandising and customer engagement in the fast-paced retail industry. The store location in Cork is convenient, and there's a decent level of job security, especially during peak seasons. The company does offer some benefits, like staff discounts, which are appreciated.
Cons: The pay and benefits package at Homesense feels a bit dated compared to some competitors in the retail space. While career growth opportunities exist, advancement can be slow and often depends on senior management decisions. The work flexibility is limited, as it's an on-site retail role with set schedules that can sometimes be challenging to adjust.
Advice to Management: Consider reviewing compensation and benefits to better align with the current retail market and retain talent. Exploring slightly more flexible scheduling options where feasible could also be beneficial.
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Sales Associate
3.6
3 September 2026
Decent Retail Job with Friendly Colleagues
Pros: The best part about working at Homesense in Poole is definitely the team. Everyone is super supportive and there's a real sense of camaraderie on the shop floor. I've learned a lot about product placement and keeping the store looking its best, which is rewarding. The flexible scheduling has been a lifesaver for fitting around personal commitments, and the employee discount on home goods is a nice perk.
Cons: While the pay is standard for retail in the area, it doesn't always feel like it keeps pace with the cost of living, and opportunities for significant pay raises or advancement can be limited unless you're aiming for management. Some weeks can be quite busy, leading to longer shifts during peak times, which can be tiring.
Advice to Management: Consider reviewing compensation benchmarks annually to ensure pay remains competitive with the local market and cost of living. More structured training for career advancement would be beneficial.
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Retail Team Member
3.9
24 August 2026
Great Flexibility for a Retail Team Member
Pros: The biggest plus for me was the work flexibility; it was truly valuable. As a Retail Team Member, managing my schedule was often quite manageable, which isn't always the case in the retail industry. The team at the Worcester store was fantastic, creating a supportive environment. I learned a lot about customer service and store operations. It's a stable large retailer.
Cons: Sometimes during peak seasons or busy holidays, the workload could be overwhelming, impacting work-life balance temporarily. Communication regarding last-minute schedule changes could also be improved for this home goods retailer. Opportunities for career progression felt a bit limited for entry-level staff.
Advice to Management: Keep fostering that strong team environment, it really makes a difference. Consider streamlining how schedule changes are communicated, perhaps using an app for real-time updates to help Retail Team Members. Exploring more clear pathways for career growth could also boost morale.
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Retail Sales Associate
3.6
24 August 2026
Solid Retail Experience, Good Team
Pros: The company culture at Homesense is genuinely friendly and supportive. As a Retail Sales Associate, I've always felt part of a team, which is important in the retail industry. We get consistent hours, offering a good level of stability and job security compared to some other retail jobs, which I really appreciate.
Cons: While the day-to-day is good, career growth opportunities for frontline staff can feel a bit limited for a large retailer. Sometimes the path to move up isn't clearly defined, which can make long-term planning tricky, impacting perceived job security if you're ambitious.
Advice to Management: To strengthen our team, I suggest management enhances communication around potential career progression within Homesense. Clearer guidance and development plans for Retail Sales Associates would significantly improve long-term engagement and job security perceptions across the company.
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