Touchmark is an award-winning developer, owner, and operator of full-service retirement communities throughout North America, offering older adults a broad range of lifestyle options, five-star amenities, and levels of care. Each one of our communities is unique, but all are motivated by a common mission: To enrich people’s lives. The ladies and gentlemen who serve in our communities have been enriching the lives of older adults and their families since Touchmark was founded in 1980, and we hire people who share the same core values that the company was built upon—hospitality, compassion, excellence, teamwork, and integrity.
The culture in our communities is rich with people who are allies, friends, and givers—both toward their co-workers and toward residents and their family members. People who value laughter and shared memories, and who celebrate humanity and aging with dignity. People who are compassionate and encouraging, and who find satisfaction in providing genuine hospitality.
If making others feel valued and special is what motivates you, you’re our type of people. To learn more about exciting career opportunities, please visit our careers page at http://touchmark.net/careers/.
Rating Reviews
Rating is calculated based on
31
reviews and is evolving.
Pros: The comprehensive health and retirement benefits package is a major plus for this private company in the senior living industry. The Spokane community offers a stable work environment with supportive colleagues and decent PTO.
Cons: While the benefits are great, the base salary for a Life Enrichment Coordinator could be more competitive in the Spokane market. Budget approval for new activities can also be a slow process, impacting program flexibility.
Advice to Management: Consider regular base salary reviews to ensure competitiveness for roles like Life Enrichment Coordinator in the senior living market. Streamlining budget approval processes for new programming would boost efficiency and creative freedom.
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Pros: The supportive team environment at Touchmark in Portland, OR, is fantastic. Our senior living community values residents and staff. There are good learning opportunities and decent work flexibility as an Activities Coordinator. It's a stable company.
Cons: Workload can be heavy, especially during peak seasons or when short-staffed, impacting work-life balance. Communication from upper management could be more proactive about changes. Clearer career progression for an Activities Coordinator in this senior living company is needed.
Advice to Management: Continue fostering the strong community culture. Invest in more formal training and clearer career pathing for employees in this senior living environment. Proactive communication regarding staffing and operational changes would greatly benefit the team in Portland, OR.
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Pros: I really enjoyed the daily interactions with the residents at Touchmark. It's incredibly rewarding to make a difference in their lives. The team I worked with was fantastic – supportive, friendly, and always willing to lend a hand. Management is approachable and genuinely cares about the staff's well-being, fostering a positive company culture.
Cons: While the pay isn't the highest in the industry, the benefits package is decent. Sometimes staffing can be a bit tight, leading to a heavier workload on certain shifts, which can impact work-life balance. More opportunities for specialized training would also be beneficial for career growth within the company.
Advice to Management: Continue fostering the strong team spirit and resident-focused care. Consider expanding training programs to support professional development for all roles.
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What's the dress code like for customer-facing roles at Touchmark's senior living communities?
For roles like Resident Engagement or Concierge at Touchmark, we generally wear business casual, like slacks and a nice top, to maintain a professional yet welcoming atmosphere for residents and their families.
What's the interview process like for a healthcare role at Touchmark?
My interview for a nursing position at Touchmark involved a behavioral assessment and meeting with the hiring manager, which gave me a good feel for the team culture in their senior living community.
What is it like to be a CEO at a senior living company like Touchmark, especially in a market like Portland, Oregon?
Leading a large senior living organization like Touchmark in the competitive Portland market involves a deep focus on resident care and operational excellence. My experience as CEO has been about fostering a culture of compassion and innovation across our communities.
What's it like working as a caregiver at Touchmark in Portland?
Working as a caregiver at Touchmark in Portland has been rewarding, offering a supportive team environment and opportunities to make a real difference for residents in our senior living community.
What's the typical salary range for a caregiver at Touchmark in Portland, Oregon?
When I worked as a caregiver at Touchmark's senior living community in Portland, the hourly pay was competitive for the assisted living industry, generally falling between $18-$22 depending on experience and shift.
What's the hiring process like for a healthcare role at Touchmark?
My experience applying for a nursing position at Touchmark involved an initial online application, followed by a phone screen and then an in-person interview with the hiring manager. They seemed to really value understanding your fit with their community-focused approach to senior care in [City Name].
Does Touchmark offer remote positions for administrative roles in the healthcare industry?
I work in a remote administrative role at Touchmark, a large senior living company. While not all roles are WFH, they do have some remote opportunities, particularly for support functions.
What's it like working in category management at Touchmark, a large senior living company?
My experience in category management at Touchmark has been great; there's a real focus on understanding our resident needs and supplier partnerships within the senior living industry, making it a rewarding role.