We believe research should feel like a conversation, not a questionnaire.
Rival Tech is the leading AI-powered conversational research platform built for the way people connect today. Through mobile-first, chat-like experiences, we help brands engage audiences in ways that feel natural — capturing richer, more human insights at speed and scale.
With Rival, traditional surveys become two-way conversations that blend quant, qual, and unlimited video seamlessly. Our AI technology accelerates every stage, from survey design to the analysis of open-ended responses, to surface meaningful insights instantly. The result is authentic and in-the-moment consumer feedback that drives faster decisions and deeper customer understanding.
Whether you’re building an ongoing insight community, running agile ad-hoc projects, or reaching niche audiences for voice-of-market research, Rival delivers the flexibility, engagement, and intelligence today’s brands need to understand people and move faster.
Recognized as the #3 Technology Provider and #6 Most Innovative Company in the 2025 GRIT Report, Rival is helping the world’s best brands reimagine what research can be.
If you’re ready to make market research feel human again, it’s time to meet Rival.
Rating Reviews
Rating is calculated based on
2
reviews and is evolving.
Pros: The team is incredibly collaborative and supportive, fostering a fantastic company culture. There are great learning opportunities in market research technology for a Customer Success Manager, with approachable leadership.
Cons: As a fast-paced tech company, workload can be intense during product launches and critical client periods. This sometimes impacts work-life balance. Streamlining internal approval processes could enhance overall efficiency.
Advice to Management: Continue fostering team collaboration and open communication that defines our company culture. Explore strategies to better manage peak workloads to prevent burnout, ensuring a healthy work-life integration for all, especially the Customer Success team.
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Pros: The benefits package is pretty solid. We've got good health coverage, which is a big plus. It's decent for a mid-sized tech company in the online research platform space.
Cons: Base salary for Market Research Analyst roles here isn't super competitive compared to larger firms. I felt underpaid sometimes for the amount of work. There's not much room for big raises year-over-year, either.
Advice to Management: Review salary bands for all positions, especially for Market Research Analyst roles. Make sure they're competitive with the Vancouver market to retain talent.
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What is Rival Technologies' policy on remote or hybrid work for software engineers in their Seattle office?
Rival Technologies offers a hybrid work model, allowing software engineers in Seattle to work from home a few days a week. The specific arrangement can often be discussed during the interview process to ensure it aligns with team needs and individual preferences.
What is Rival Technologies' policy on remote or hybrid work for software engineers in the tech industry?
Rival Technologies offers a hybrid work model, allowing software engineers to work from home a few days a week. This setup is designed to balance collaboration and flexibility for employees in our San Francisco office.
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