Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our heritage and authenticity and are proud of what we stand for. Our employees share this passion and seek opportunities to stretch their boundaries, learn new experiences and continue to grow their Roots.
Fondée en 1973, Roots la principale marque canadienne axée sur le « style de vie » et elle est reconnue dans le monde entier pour ses articles en cuir, ses vêtements sport et ses accessoires de qualité. Elle possède plus de 120 points de vente au Canada et aux États-Unis, et plus de 100 en Asie. Roots est bien plus qu’une simple marque, elle constitue une culture et un style de vie dont l’inspiration provient des grands espaces. Nous formons une équipe dont les valeurs sont fondées sur la qualité et l’intégrité. Nous rendons hommage à notre héritage et notre authenticité, et sommes fiers de ce que nous représentons. Nos employés sont animés par cette même passion et repoussent constamment leurs limites afin de vivre de nouvelles expériences et de s’épanouir.
Rating Reviews
Rating is calculated based on
40
reviews and is evolving.
Pros: The leadership at our Markham store is genuinely supportive, investing in sales associate development. They empower us, building confidence in customer interactions. The company culture is inclusive, fostering a strong team environment in apparel retail.
Cons: During peak seasons, the workload for retail staff can get very intense, sometimes affecting work-life balance. Improving inventory management processes could significantly boost store efficiency and reduce stress for the sales team.
Advice to Management: Continue to prioritize employee development and acknowledge hard work, especially during busy periods. Exploring additional resources for retail teams could help manage high customer traffic and operational tasks more smoothly.
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Pros: I liked being part of a Canadian heritage brand. The quality of the clothing is usually good, and customers appreciate it. The team members I worked with were friendly and helpful, creating a positive atmosphere on the floor. I also learned a lot about merchandising and customer service best practices in the fashion retail industry.
Cons: Sometimes the schedules could be a bit tight, especially during peak seasons, which could impact work-life balance slightly. While there are opportunities, formal career advancement paths could be clearer for entry-level positions. Some in-store tech felt a bit dated, impacting efficiency.
Advice to Management: Consider clearer pathways for internal promotion and investing in updated store technology to improve associate efficiency and customer experience.
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Pros: The best part of working for this Canadian apparel retailer is definitely the flexibility. Management in my store is usually understanding about scheduling needs, which is fantastic for work-life balance. It's easy to pick up shifts or swap them if something comes up. The company culture tries to be inclusive, and you feel like part of a team, which is refreshing in the fast-paced retail environment.
Cons: While flexibility is great, sometimes understaffing can lead to busier shifts where you feel a bit overwhelmed. Also, career growth opportunities beyond a store level aren't always super clear, and pay could be more competitive for the level of responsibility, especially during peak seasons.
Advice to Management: Continue prioritizing flexible scheduling and transparent communication about growth paths for store associates. Recognizing hard work during busy periods would also be appreciated.
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What's the typical dress code like at Roots, especially considering their stores are often in varied climates?
At Roots, the dress code is very casual and comfort-focused, mirroring their brand ethos; I usually wear jeans and a Roots sweater, which feels perfectly appropriate whether I'm working in a chilly Toronto store or a warmer Vancouver location.
What's the interview process like for a Software Engineer role at Roots in Toronto?
For a Software Engineer at Roots in Toronto, I went through an initial recruiter screen, then a technical interview, and finally a behavioral interview. The whole process for this mid-sized company was quite efficient and focused on role-specific skills.
What are the core values in practice at Roots, especially in a large retail company setting?
At Roots, the commitment to sustainability and community really shines through, even with a larger team in our stores. We actively participate in local environmental initiatives, which feels like a genuine reflection of our stated values.
Does Roots offer hybrid or fully remote options for their corporate roles in Toronto?
Roots currently has a return-to-office policy for most corporate positions in Toronto, with specific hybrid arrangements determined by team needs. They are not widely advertising fully remote work for these roles.
As a marketing specialist in a medium-sized tech company, am I eligible for fully remote work at Roots?
Roots offers remote work options for many roles, including marketing, depending on team needs and job function; however, some positions might require occasional in-office presence for collaboration.
Does Roots offer a retirement plan for its retail associates in Canada?
Yes, as a large Canadian retail company, Roots provides a retirement savings plan for eligible employees, which has been really helpful for planning my future.
What's it like working as a software engineer at Roots in Toronto, especially in their tech department?
Working at Roots as a software engineer in Toronto has been great; the tech team is collaborative, and I feel like I'm making a real impact. The company size is perfect for visibility.
CA
