Overall employee rating

3.6
Based on 9 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 2 reviews rated 4 out of 5 stars. 7 reviews rated 3 out of 5 stars. 0 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
5
4
3
2
1
Detail Ratings
Work life balance
4.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Customer Success Specialist
3.6
17 July 2026

Great Collaborative Culture in Health Tech

Working at Fullscript as a Customer Success Specialist has been a really positive experience. I appreciate the genuinely supportive team environment and the mission-driven approach in the health and wellness technology industry. It's a growing e-commerce platform, and being part of that journey is pretty rewarding.


Pros

I really appreciate the supportive team culture and the opportunities to learn in the health tech industry. The hybrid work flexibility helps a lot with work-life balance, making it a genuinely positive place to grow.


Cons

Sometimes, internal communication between departments could be clearer. Also, the path to promotion can feel a bit slower than expected.


Advice to Management

Keep focusing on improving internal communication across departments to ensure everyone is always on the same page. Also, consider clearer career progression paths for individual contributors to help with talent retention and growth.


Ratings by topic
4.0
Work life balance
3.0
Career Growth
4.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
4.0
Company Culture

Similar reviews
Marketing Coordinator
3.7
19 September 2026
Good culture in health tech, but pay could be more competitive.
Pros: The mission to improve patient care through technology is genuinely inspiring. It's rewarding to work for a company that clearly values health and wellness. The team environment is usually friendly and supportive, making daily tasks more enjoyable. Being part of a growing health-tech company means exposure to interesting industry trends.
Cons: While benefits are decent, the base salary might not be the most competitive for the Vernon market, especially given the tech industry standards. Opportunities for advancement within my specific department felt somewhat limited, requiring more proactive self-advocacy than expected. Occasional communication gaps between departments could lead to minor inefficiencies.
Advice to Management: Consider more transparent salary bands and clear career progression paths for entry-level roles. Enhancing cross-departmental communication would also boost overall efficiency and team cohesion.
Show more
Customer Success Specialist
3.7
19 September 2026
Good mission, decent flexibility, but leadership communication could improve
Pros: The mission to improve patient care through accessible supplements is truly inspiring. I appreciated the remote work setup, which offered great work flexibility. My colleagues were fantastic, creating a genuinely collaborative team environment. The company is clearly focused on making a difference in the wellness industry.
Cons: While opportunities exist, career growth felt somewhat limited in my specific role without a lot of internal movement. There were times when company-wide decisions or strategy changes from leadership weren't communicated effectively, leading to some confusion or frustration within teams. Pay and benefits, while okay, weren't standout compared to market rates for similar tech roles.
Advice to Management: Consider more transparent and frequent communication from senior leadership regarding strategic shifts and role development opportunities to foster better employee engagement and clarity.
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Software Engineer
3.6
15 September 2026
Solid Health Tech Role with Room for Improvement
Pros: It's easy to feel connected to the company's mission, which is a huge plus. The team I worked with was collaborative and always willing to help. For a Software Engineer role, the work is challenging enough and the company culture generally supports innovation. The hybrid work model in Toronto is also a great perk for work-life balance.
Cons: Sometimes communication from leadership can feel a bit disconnected, especially regarding broader company strategy. While growth opportunities exist, the paths aren't always clearly defined, which can make career progression feel a little uncertain at times. More consistent feedback loops would be beneficial.
Advice to Management: Continue fostering transparency from leadership and create clearer pathways for career advancement within the engineering team. Investing in mentorship programs could also greatly benefit junior developers.
Show more

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