HESTA is the industry super fund for health and community services. Since 1987, HESTA has grown to become the largest super fund dedicated to this sector.
HESTA has a history of strong, long-term returns. We aim to keep fees and costs competitive.
We're also committed to providing outstanding member benefits, and helping members take control of their future with quality education and advice about super.
The Board is made up of representatives from the industry’s employer and employee organisations. This helps us to make sure we continue to provide super education and advice services that are relevant to our members' particular needs.
General information:
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While we actively monitor activity on this page you may prefer to communicate directly. Please call 1800 813 327 or email hesta@hesta.com.au
Disclaimer: It’s important to note that comments on this page are not the opinions of H.E.S.T. Australia Ltd, nor do we confirm their accuracy.
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Pros: I really appreciate the mission-driven work at HESTA; knowing we're helping members achieve financial security is a big plus. The company culture in the Melbourne operations team is genuinely collaborative and supportive. There are also good professional development opportunities and a decent work-life balance, which is essential for long-term engagement in the financial services sector.
Cons: While the support is there, some internal processes for our specific role in operations can feel a bit clunky or slow to adapt. This sometimes leads to inefficiencies that could be easily addressed with some system updates or workflow reviews. It's not a dealbreaker, but it can be frustrating when dealing with high volumes.
Advice to Management: Continue investing in technology to streamline operational workflows. Empowering teams to identify and implement process improvements would boost efficiency and employee satisfaction further.
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Pros: I've really enjoyed my time at HESTA as a Member Engagement Specialist in the superannuation industry, working hybrid from the Melbourne office. The culture is genuinely supportive, and you feel the purpose of helping health and community workers. They offer fantastic work flexibility; the hybrid model truly supports a healthy work-life balance. It's a stable company where you can learn a lot, and my colleagues are always willing to help. The focus on member outcomes is a real differentiator.
Cons: While there's a lot to like, career growth can sometimes feel a bit slow, especially for moving up within a specific department. The promotion process isn't always as transparent or quick as I'd hoped. Also, getting approvals for new initiatives or projects can sometimes take longer than ideal, which can slow down progress. This can be frustrating when you're keen to implement improvements for members.
Advice to Management: Consider streamlining the promotion pathways to make career progression more transparent and quicker. Also, look into optimizing the approval processes for internal projects to enable faster execution of new initiatives.
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Pros: HESTA really shines when it comes to work-life balance and flexibility. The hybrid model works well, allowing for a good balance between office collaboration and personal time. The team environment is generally positive and supportive, and the company genuinely tries to foster a good culture.
Cons: While there are opportunities, career growth pathways aren't always crystal clear, and advancement can depend heavily on team structure or specific openings. Occasionally, internal processes can feel a bit slow, impacting efficiency for frontline staff.
Advice to Management: Continue fostering the flexible hybrid work model and focus on making internal career progression more transparent and accessible to all employees.
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Does HESTA offer hybrid work options for roles in the superannuation industry?
Yes, HESTA is quite flexible with hybrid schedules, allowing many of its employees in the superannuation sector to split time between home and their Melbourne office. It really helps with work-life balance.
Does HESTA offer any employee discounts or perks for healthcare workers in aged care facilities?
Yes, HESTA often has partnerships providing discounts on everyday expenses for members, which can be really helpful for those working in the healthcare sector, including aged care roles.
What's the dress code like at HESTA, especially for roles in the superannuation industry in Melbourne?
For roles at HESTA in Melbourne, the dress code is generally business casual, allowing for comfortable yet professional attire suitable for a modern superannuation fund environment.
What's the dress code like for frontline roles at HESTA, especially for customer-facing positions in Melbourne?
HESTA generally has a smart casual dress code for most roles, including customer service positions in their Melbourne office. I found it pretty relaxed, focusing on neat and professional attire that's comfortable for a full day assisting members.
What are the typical interview stages for a role at HESTA, particularly for a member services position in Melbourne?
For the member services roles I've seen advertised at HESTA in Melbourne, the process usually involves an initial phone screen, followed by a competency-based interview, and then a final interview with the hiring manager. It feels like a thorough process to find the right fit for their large superannuation fund.
What's it like being a CEO at a large superannuation fund like HESTA, and what are the main challenges?
Leading HESTA, a significant player in the Australian superannuation industry, involves navigating complex financial markets and regulatory landscapes for a large membership base. The CEO role demands strategic vision to ensure sustainable growth and member outcomes within the not-for-profit sector.
What's the working culture like at HESTA, especially for someone new to the superannuation industry?
The working culture at HESTA is very supportive; I felt welcomed even coming from outside the financial services sector, and the team in Melbourne really helped me settle in. It feels like a medium-sized, purpose-driven company where you can learn a lot in roles like administration or customer service.
What's it like to be a CEO at HESTA, a large superannuation fund in Australia?
As CEO at HESTA, a major player in the Australian superannuation industry, I focus on guiding our significant assets to benefit members, fostering a culture of responsible investment across our large organization.
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