Vendor & Supplier Management

• Conduct due diligence and research on existing and potential vendors, suppliers, and contractors.
• Evaluate and compare quotations and offers to secure the most competitive pricing and terms.
• Build and maintain strong relationships with suppliers to ensure efficient and cost-effective sourcing solutions.

Procurement & Cost Control

• Manage the procurement process from requisition to payment, ensuring orders meet project specifications and deadlines.
• Negotiated contracts, policies and purchase orders with vendors to obtain favorable terms, including pricing, payment schedules and delivery timelines.
• Track stock levels, purchasing patterns, and construction materials to identify opportunities for cost savings and process improvements.

Logistics & Delivery

• Arrange transportation and logistics to ensure timely and efficient delivery of construction materials to project sites.
• Monitor and coordinate delivery schedules to minimize delays and disruptions to project timelines.

Documentation & Reporting

• Prepare and maintain accurate records of purchase orders, invoices, and payment processes.
• Track purchased products and services, ensuring all transactions are documented and reconciled.
• Generate and present detailed purchasing reports with actionable recommendations to management.

Operational Efficiency

• Collaborate with project managers and site supervisors to understand material requirements.
• Ensure all procurement activities align with company policies and project budgets.

Requirements:

• Strong organizational skills and must be a computer literature person, Good in Microsoft Word, Excel and Power Point
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• A keen eye for detail and a commitment to maintaining accurate records.
• Preferably Chinese speaking candidates

Perks & Benefits

• Open culture
• Personal development opportunities

Department:Corporate / Compliance

Reporting To:COO / Management

Job Summary

This role is suitable for candidates from:

• Cloud vendors / cloud resellers / MSP environments
• AWS / GCP / Azure operational background
• Internet / SaaS / hosting / tech-related operational environments

What we are looking for:

• 2–3 years of operational experience
• Familiar with cloud account operations, billing, invoices, customer coordination, or vendor operations
• Strong sense of responsibility and ownership
• Able to multitask and work in a fast-paced environment
• Good communication and coordination skills
• Leadership potential is a plus

Academic results are not our main priority. We value:

• Working attitude
• Execution capability
• Stability
• Ability to learn and adapt

Please share candidates who are:

• Hands-on
• Mature in handling operational matters
• Willing to grow long term
• Comfortable working in a structured and evolving environment

* We are not looking for purely administrative/customer service profiles without operational ownership.

* Candidate must have experience in cloud operation that involves in customer management, billing, incentive program and leadership skill (bonus)

Apply Link: https://jobs.persolmalaysia.com/detail/39002?apply_id=39002&utm_source=jobstore&utm_medium=sponsored

Contact Email: jiayi.neoh@persolapac.com

Benefits:

A. FlexiBenefit Program (Effective Jan 1, 2026)

• Annual post-tax budget of RM 3,000 per eligible employee
• Customizable across five categories:
• Health & Medical Wellness
• Learning & Development
• Sports & Fitness
• Family & Lifestyle
• Work Efficiency & Commuting
• Available upon successful probation completion.

B. Hybrid Work Benefit

• Business Development roles: Fully remote upon confirmation
• Solution Architects, Technical Account Managers, Operation Specialist, Cloud Operations Team Lead , Compliance Executive / Compliance Specialist :
• Upon confirmation: 4 days in-office + 1 remote day
• After 1 year + strong performance (Grade B+): 3 days in-office + 2 remote days
• Highlights: Structured flexibility, work-life balance, and performance-based progression.

C. Additional Benefits

• Flexible clock-in time
• Annual Leave: 14 days (years 1–5), 20 days (year 6 onward)
• Medical insurance (outpatient & hospitalization)
• Clear career progression & promotion opportunities
• Office within a 10-minute walk from public transportation

Job Description

ABAP & S/4HANA Development

Develop and support custom SAP S/4HANA solutions using ABAP, including reports, integrations, APIs, Fiori backend services, and modern SAP technologies while following SAP clean-core standards.

Performance Optimization & Troubleshooting

Optimize ABAP and SAP HANA performance, troubleshoot production issues, and modernize legacy code using SAP best practices and root-cause analysis.

BTP & Modern SAP Development

Develop modern SAP cloud solutions using SAP BTP, Fiori/UI5, OData, and S/4HANA extensibility following SAP best practices for performance and security.

AI-Assisted SAP Development

Use SAP and AI-powered development tools to accelerate SAP solution delivery, improve productivity, and build modern AI-enabled applications on SAP BTP.

Industry Solutions Delivery

Deliver SAP solutions for retail and manufacturing clients, including system integrations, data management, reporting, and business process improvements.

Project Delivery & Leadership

Lead and support SAP development projects, collaborate with stakeholders and cross-functional teams, manage technical deliverables, and mentor junior consultants.

■MUST TO HAVE:

-Min 8 years of SAP ABAP/S/4HANA consulting experience, with focus on technical development, integration, performance optimization, and troubleshooting skills

-Hands-on experience in SAP BTP and projects for retail or manufacturing industry

-Deep ABAP expertise such as OOABAP, BAPI/BAdI/user exits, Smart Forms/Adobe Forms, IDoc, dialog programming, workflow.

-Min 5 full-project-cycle experience

Apply Link: https://jobs.persolmalaysia.com/detail/39131?apply_id=39131&utm_source=jobstore&utm_medium=sponsored

Contact Email: jean.lee@persolapac.com

Perks & Benefits

• Personal leave
• Sabbatical leave
• Open culture

Job Scope :

1. Assist in purchasing and ordering of products

2. Follow up with suppliers on orders and delivery

3. Update purchase and stock records in system

4. Coordinate with warehouse and retail outlets for stock replenishment

5. Support daily purchasing and admin tasks

Requirements:

1. Basic computer knowledge (Excel / system)

2. Responsible and well-organized

3. Good communication skills

4. Training will be provided

5. Able to communicate in Chinese , English and Malay

Perks & Benefits

• Friendly working environment
• Stable job with career growth
• Travel allowance provided (if required)
• Employee Discount on company products/services
• Employee equity
• Nearby public transport
• Casual dress code
• Open culture
• Personal development opportunities

Requirements:

• Qualification minimum SPM or equivalent
• Priority to whom speak mandarin & able to start work immediately
• Able to write & communicate well in Mandarin, English & Malay 
• Candidate who can communicate in Mandarin will be an added advantage as we need to communicate with the Chinese suppliers
• Fresh graduate are encouraged to apply
• 5.5 working days

Responsibilities

• Prepare and update/ key in data entry in systems
• Assist in general filing and administration jobs
• To assist on any other ad-hoc assignment

Benefit: 

• EPF, SOCSO & EIS
• Annual Leave
• Medical Leave
• On job training provided

Role Overview:

The lead is responsible for leading demand forecasting and capacity planning to ensure optimal staffing strategies that support service level targets across all channels.

This role supervises the WFM analyst team, governs the forecasting methodology, and oversees workforce planning deliverables, enabling the WFM Manager to focus on strategic initiatives, stakeholder management, and long-term workforce optimization.

Job Responsibilities:

Forecasting & Capacity Planning

• Lead the development and governance of short-term and mid-term demand forecasts across all service channels (calls, email, chat, etc.).
• Translate forecasted demand into FTE requirements using workforce planning methodologies.
• Develop capacity planning models to determine staffing requirements, resource allocation, and service level feasibility.
• Support annual headcount planning, manpower budgeting, and hiring projections in collaboration with Operations and HR.
• Ensure forecast assumptions, methodology, and planning parameters are consistently applied and documented.

Scheduling Governance & Resource Optimization

• Oversee workforce scheduling frameworks to ensure coverage aligns with forecasted demand and capacity plans.
• Ensure scheduling strategies are aligned with staffing plans, shrinkage assumptions, and operational constraints.
• Guide analysts in implementing strategies to optimise service-level performance and workforce utilization.
• Monitor staffing allocation across functions and channels to support cross-function resource optimisation when required

WFM Team Leadership

• Supervise and guide WFM analysts responsible for forecasting support, scheduling execution, and reporting.
• Review analysts’ outputs, including forecast models, staffing plans, and operational reports.
• Establish structured workflows, ownership, and deliverable timelines within the WFM team.
• Provide coaching to develop analytical and workforce planning capabilities across the team.

WFM Performance Monitoring & Reporting

• Monitor key workforce planning metrics such as Service Level, Forecast Accuracy, Shrinkage, Occupancy, and Staffing Utilization.
• Provide structured insights and analysis to support operational decision-making.
• Maintain reporting frameworks and dashboards (Excel / Power BI) to ensure visibility of workforce performance.

Requirements & Qualifications

• 6-8 years of experience in Workforce Management, Capacity Planning, or Contact Center Operations.
• Minimum 2 years of team leadership or supervisory experience in WFM or operations analytics.
• Strong understanding of contact center forecasting methodologies and capacity planning models.
• Advanced skills in Excel, data analysis, and reporting tools (e.g., Power BI), with working knowledge of DAX and SQL.
• Strong analytical thinking and attention to detail.
• Good communication skills and ability to work collaboratively in a team setting.
• Self-motivated and eager to learn new tools and techniques.
• Able to manage multiple tasks and deadlines independently.
• Comfortable working with large data sets and resolving data inconsistencies.
• Open to Malaysians only

Competencies

• Strong analytical thinking and structured problem-solving ability.
• Ability to translate operational data into workforce planning decisions.
• Strong stakeholder management and communication skills.
• Leadership capability to manage analyst teams and drive operational discipline.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

Key Responsibilities

• Prepare and issue purchase orders (PO) accurately and timely.
• Monitor stock levels and coordinate with internal teams for purchasing needs.
• Track orders and ensure on-time delivery from suppliers.
• Handle supplier invoices, credit notes (CN), and perform supplier statement reconciliation.
• Monitor and verify rebate arrangements, ensuring accurate tracking and claims.
• Maintain proper documentation for procurement and costing records.
• Liaise closely with Accounts team on payment, costing, and adjustments.
• Resolve issues related to delivery, pricing discrepancies, or supplier claims.

Job Requirements

• Diploma or Degree in Business, Supply Chain, Accounting, Finance, or related field.
• 2–3 years of working experience in purchasing, costing, or accounts-related roles.
• Experience in handling supplier invoices, credit notes (CN), rebates, and reconciliation.
• Strong analytical and numerical skills with attention to detail.
• Good negotiation and communication skills.
• Proficient in Microsoft Excel and ERP / accounting systems.
• Able to work independently and meet deadlines.
• Responsible, proactive, and a good team player.

Perks & Benefits

• Personal leave
• Nearby public transport
• Central location
• Medical Insurance ( Private Hospital Insurance Card )
• Medical Claims
• Open culture
• Strategy location LRT ( Chan Sow Lin Station )

主要職責

• 準確、及時地編制和簽發採購訂單（PO）。
• 監控庫存水平，並與內部團隊協調採購需求。
• 追蹤訂單並確保供應商按時交貨。
• 處理供應商發票、貸項通知單 (CN)，並進行供應商對帳單核對。
• 監控並核實退款安排，確保準確追蹤和索賠。
• 妥善保存採購和成本記錄文件。
• 與財務團隊密切溝通付款、成本計算和調整事宜。
• 解決與交貨、價格差異或供應商索賠相關的問題。

職位要求

• 商業、供應鏈、會計、金融或相關領域的文憑或學位。
• 2-3 年採購、成本會計或財務相關工作經驗。
• 具備處理供應商發票、貸項通知單 (CN)、退款和對帳的經驗。
• 具備較強的分析與運算能力，注重細節。
• 良好的談判和溝通技巧。
• 精通微軟Excel和ERP/會計系統。
• 能夠獨立工作並按時完成任務。
• 責任心強，積極主動，有良好的團隊合作精神。

福利待遇

• 個人休假
• 附近公共交通
• 中心位置
• 醫療保險（私人醫院保險卡）
• 醫療索賠
• 開放文化
• 戰略位置輕軌（陳秀蓮站）

主要職責

• 準確、及時地編制和簽發採購訂單（PO）。
• 監控庫存水平，並與內部團隊協調採購需求。
• 追蹤訂單並確保供應商按時交貨。
• 處理供應商發票、貸項通知單 (CN)，並進行供應商對帳單核對。
• 監控並核實退款安排，確保準確追蹤和索賠。
• 妥善保存採購和成本記錄文件。
• 與財務團隊密切溝通付款、成本計算和調整事宜。
• 解決與交貨、價格差異或供應商索賠相關的問題。

職位要求

• 商業、供應鏈、會計、金融或相關領域的文憑或學位。
• 2-3 年採購、成本會計或財務相關工作經驗。
• 具備處理供應商發票、貸項通知單 (CN)、退款和對帳的經驗。
• 具備較強的分析與運算能力，注重細節。
• 良好的談判和溝通技巧。
• 精通微軟Excel和ERP/會計系統。
• 能夠獨立工作並按時完成任務。
• 責任心強，積極主動，有良好的團隊合作精神。

福利待遇

• 個人休假
• 附近公共交通
• 中心位置
• 醫療保險（私人醫院保險卡）
• 醫療索賠
• 開放文化
• 戰略位置輕軌（陳秀蓮站）

職位概述：

該負責人負責領導需求預測和產能規劃，以確保最佳的人員配備策略，從而支援所有管道的服務水準目標。

該職位負責監督 WFM 分析師團隊，管理預測方法，並監督勞動力規劃交付成果，使 WFM 經理能夠專注於策略性舉措、利害關係人管理和長期勞動力優化。

工作職責：

預測與產能規劃

• 領導制定和管理所有服務管道（電話、電子郵件、聊天等）的短期和中期需求預測。
• 運用勞動力規劃方法，將預測需求轉化為全職員工（FTE）需求。
• 建立產能規劃模型，以確定人員配備需求、資源分配和服務水準可行性。
• 與營運和人力資源部門合作，支援年度人員編制計劃、人力預算和招聘預測。
• 確保預測假設、方法和規劃參數一致地應用並記錄在案。

調度治理與資源優化

• 監督員工排班框架，確保人員配備與預測的需求和產能計畫相符。
• 確保排班策略與人員配備計畫、人員縮減假設和營運限制一致。
• 指導分析師實施優化服務水準績效和勞動力利用率的策略。
• 監控各職能部門及通路的人員配置狀況，以便在需要時支援跨職能資源最佳化。

WFM團隊領導

• 監督和指導負責預測支援、調度執行和報告的 WFM 分析師。
• 審查分析師的成果，包括預測模型、人員配置計畫和營運報告。
• 在勞動力管理團隊內部建立結構化的工作流程、責任歸屬和交付時間表。
• 為團隊提供指導，以提升其分析能力和人力資源規劃能力。

WFM績效監控與報告

• 監控關鍵的人力資源規劃指標，例如服務水準、預測準確率、人員流失率、入住率和人員利用率。
• 提供結構化的見解和分析，以支援營運決策。
• 維護報表架構和儀表板（Excel / Power BI），以確保員工績效的可見度。

要求和資格

• 6-8 年勞動力管理、產能規劃或呼叫中心營運經驗。
• 至少 2 年 WFM 或營運分析的團隊領導或主管經驗。
• 深入了解呼叫中心預測方法和容量規劃模型。
• 精通 Excel、資料分析和報表工具（例如 Power BI），並具備 DAX 和 SQL 的工作知識。
• 較強的分析思考能力和注重細節。
• 良好的溝通能力和團隊合作能力。
• 自我激勵，渴望學習新工具和技術。
• 能夠獨立管理多項任務並按時完成。
• 能夠熟練處理大型資料集並解決資料不一致問題。
• 僅限馬來西亞公民參加

能力

• 較強的分析思考能力及結構化問題解決能力。
• 能夠將營運數據轉化為勞動力規劃決策。
• 較強的利害關係人管理和溝通能力。
• 具備管理分析師團隊和推動營運紀律的領導能力。

福利待遇

• 附近公共交通
• 中心位置
• 醫療保險

We are seeking a passionate Aircon Corporate Sales Lead in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our corporate segment while providing network to strategic projects. This driven and ambitious individual will be overseeing and maximizing sales of the company through the corporate sales channel.

Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic sales team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.

Responsibilities of an Aircon Corporate Sales Lead but are not limited to

• Handle corporate customer enquiries related to air conditioning products and services, ensuring prompt and professional responses to all customer needs.
• Oversee and manage corporate customer purchases and ensuring smooth transactions from order to fulfillment.
• Actively seek and attain new corporate customers by identifying potential leads, reaching out to decision-makers, and converting inquiries into sales.
• Build and maintain strong, long-lasting relationships with existing and new corporate customers, ensuring a high level of customer satisfaction and repeat business.
• Prepare and maintain reports on customer payment history, sales performance, and sales summaries.
• Track the progress of sales targets and provide regular updates to management.
• Stay up-to-date with industry trends, competitor activities, and market demands to identify potential opportunities for sales growth.
• Work closely with internal teams, including logistics and customer service, to ensure the successful fulfillment of corporate orders.
• Address and resolve any challenges or issues that may arise with corporate customers, ensuring smooth operations and customer satisfaction

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Prior experience working as a system integrator or with system integrators
• Existing connections with corporate clients
• Experience managing corporate sales enquiries
• Minimum 3 year of handling corporate level Aircon projects and conducting corporate selling
• Data-driven with ability to analyze data for stocks forecasting
• Ability to use excel skills is a must
• Communication and people skills
• Passionate in engaging customers and providing excellent service
• Strong English proficiency with ability to engage C-Level clients

The Role

This is a hands-on individual contributor role with a broad remit spanning employee relations, policy, compliance and related projects. The position partners closely with HR Business Partners to provide expert advisory support, manage complex and high-risk employee cases, and build capability in HRBPs and people leaders to confidently navigate employee relations matters. 

While the role has an APAC remit, the primary focus is the Asia region — and most significantly Malaysia, SEEK's largest hub in the region. The other current Asia markets are Singapore, Hong Kong, Indonesia, Thailand and Philippines. The role requires deep expertise and hands-on experience navigating employment frameworks across these markets.

Reporting to the Director of People Strategy and Enablement (based in Melbourne), this role sits within the People Strategy and Enablement function. Beyond day-to-day case management, the incumbent will contribute to the design and delivery of strategic initiatives that continue to uplift SEEK’s people policy and compliance frameworks, refine governance practices, and build the confidence and capability of HR Business Partners and people leaders in managing employee relations matters.

Key Responsibilities

Employee relations

• Provide expert, day‑to‑day employee relations (ER) advice and support to the HRBP team.
• Partner with HRBPs to manage complex and high‑risk cases involving performance, conduct, grievances, and medical capacity—ensuring issues are handled with fairness and empathy, and mitigating risk.
• Conduct and oversee end‑to‑end investigations into complex or sensitive workplace matters.
• Engage with external legal partners across Asian markets to ensure high-quality, fit-for-purpose support and service delivery.
• Represent SEEK in external forums (e.g. conciliations or tribunals) as required.
• Collaborate on strategic workforce or organisational change initiatives, providing proactive ER input to support business outcomes and risk management.

Policy, compliance & governance

• Act as a key subject matter expert on people‑related policies, compliance, and governance frameworks across SEEK’s Asia markets.
• Monitor and interpret local legislative developments to ensure people policies and practices remain current, compliant, and fit‑for‑purpose.
• Lead and contribute to policy and compliance projects, including policy reviews, harmonisation, and maturity assessments.
• Partner with cross‑functional stakeholders to strengthen governance processes and support audit, reporting, and board‑related requests.

Capability building & continuous improvement

• Partner closely with the HRBP team to uplift people leader and HR capability in managing ER and compliance matters confidently and consistently.
• In partnership with the ER and Policy Lead, design and deliver coaching, tools, and resources (e.g. practical guides, training materials, templates) that build skill, confidence, and alignment in decision‑making across APAC.
• In partnership with the ER and Policy Lead, identify opportunities to enhance ER and compliance processes, frameworks, and resources to drive continuous improvement and operational excellence across APAC.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are seeking an experienced Inventory and Procurement Lead to oversee inventory planning, purchasing coordination, and supplier management. This role ensures optimal stock levels, cost efficiency, supply continuity, and compliance while supporting business growth and operational excellence.

Inventory Management

• Plan, monitor, and control inventory levels to meet operational needs while minimizing excess stock and shortages.
• Develop and maintain inventory control systems, including forecasting models, reorder points, and safety stock policies.
• Conduct regular inventory audits, cycle counts, and reconciliations to ensure data accuracy.
• Analyze inventory turnover, aging, and usage trends to improve efficiency and reduce carrying costs.
• Coordinate with warehouse and operations teams to ensure proper storage, handling, and stock rotation.
• Identify and manage obsolete, slow-moving, or damaged inventory.

Purchasing & Supplier Coordination

• Source, evaluate, and onboard suppliers based on cost, quality, reliability, and delivery performance.
• Negotiate pricing, terms, and service-level agreements with vendors.
• Issue purchase orders and ensure timely delivery of goods and services.
• Monitor supplier performance and resolve issues related to quality, delays, or discrepancies.
• Ensure purchasing activities comply with company policies, budgets, and ethical standards.

Planning & Forecasting

• Collaborate with sales, production, and finance teams to forecast demand accurately.
• Align purchasing plans with production schedules and business objectives.
• Develop inventory strategies to support cost control and supply continuity.
• Prepare and manage inventory budgets.

Data, Systems & Reporting

• Maintain accurate records in ERP and inventory management systems.
• Generate and analyze reports on inventory levels, costs, lead times, and supplier performance.
• Use data insights to recommend process improvements and cost-saving initiatives.

Risk & Compliance Management

• Identify supply chain risks and develop contingency plans, including alternative sourcing and buffer stock strategies.
• Ensure compliance with regulatory, safety, and quality standards.
• Manage documentation related to inventory and purchasing transactions.

Team & Stakeholder Coordination

• Lead, coach, and supervise inventory staff (if applicable).
• Act as the primary point of contact between suppliers and internal stakeholders.
• Communicate inventory status, risks, and plans to management.

We are looking for a CRM Lead to own how Intellect engages members throughout their lifecycle — from onboarding and activation to sustained engagement and long-term retention.

This role is responsible for designing and executing lifecycle strategies that drive member registration, engagement with mental health resources, and continued product usage across enterprise clients.

You will work closely with Client Success, Tech, and Product teams to translate product capabilities and client needs into targeted campaigns and journeys that deliver measurable engagement outcomes.

This role is ideal for someone who combines data-driven thinking, lifecycle strategy, and operational execution, and who is comfortable building scalable engagement programmes in a fast-moving startup environment.

What You’ll Do

Lifecycle Strategy & Campaign Development

• Own lifecycle marketing strategies that drive member activation, engagement, and retention across Intellect’s platform.
• Design and execute onboarding journeys, engagement campaigns, and behavioural nudges that encourage members to explore and utilise mental health support.
• Continuously optimise lifecycle journeys based on user behaviour, product usage data, and engagement insights.

CRM Platform Ownership

• Manage and optimise Intellect’s CRM and lifecycle engagement platforms to deliver targeted and personalised communications.
• Build scalable campaign frameworks, segmentation strategies, and automation workflows.
• Ensure CRM infrastructure supports experimentation, measurement, and continuous improvement.

Data, Insights & Optimisation

• Track and analyse key lifecycle metrics including activation, engagement, retention, and feature adoption.
• Develop testing frameworks (A/B testing, segmentation experiments) to continuously improve campaign performance.
• Translate data insights into actionable recommendations for product, marketing, and client teams.

Member Engagement & Behavioural Design

• Design engagement strategies that support positive mental health behaviours and encourage members to seek support when needed.
• Ensure messaging is empathetic, culturally relevant, and aligned with Intellect’s evidence-based approach to care.

Who You Are

• 4–6 years of experience in CRM, lifecycle marketing, or growth marketing, ideally in SaaS, digital health, or consumer platforms.
• Strong experience designing and executing automated lifecycle campaigns and engagement journeys.
• Highly analytical, with the ability to interpret engagement data and optimise campaigns.
• Experience working with CRM or engagement platforms such as MoEngage, Braze, Clevertap, or similar tools.
• Comfortable working cross-functionally with product, marketing, and client-facing teams.
• Strong operational discipline and ability to manage multiple campaigns simultaneously.

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience supporting B2B2C engagement models where users access services through employers or partners.
• Experience working with global or multi-market user bases.

Location

Open to candidates based in the Malaysia (hybrid) or Indonesia (remote).

Join SEEK's Data Enablement function as a Data Enablement Lead. You will unlock the value of SEEK's data by improving how it is discovered, understood, and used across the organisation. Reporting to the Head of Data Enablement, you will translate strategy into execution, working across product, engineering, and business teams to enable self-serve analytics, trusted data foundations, and AI-driven use cases. Your focus: drive adoption, improve data usability, and enable confident decision-making and innovation.

The Role

• Drive execution of SEEK's Data Enablement strategy into measurable initiatives
• Shape solutions that improve data discoverability, usability, and trust
• Design capabilities like data discovery tools, metadata frameworks, semantic layers, and glossaries
• Strengthen data ownership, stewardship, and "data as a product" practices with domain teams
• Identify and prioritise opportunities to improve data health, accessibility, and user experience
• Support adoption of metadata, quality, and lifecycle controls with governance partners
• Drive data literacy by uplifting skills across analyst and product communities
• Lead through influence in a federated model, aligning stakeholders and driving change

Your work enables faster, safer, more effective use of data across SEEK — powering decision-making and next-gen AI.

We are looking for a Content Marketing Lead to own how Intellect tells its story across markets, channels, and audiences.

This role is responsible for developing and executing a content strategy that strengthens Intellect’s position as a global leader in workplace mental health. You will shape narratives that resonate with HR leaders, C-suite executives, partners, and employees — translating complex mental health and product insights into compelling content that builds trust, drives demand, and supports enterprise growth.

You will work closely with Brand, Product Marketing, PR, Client Success, and Commercial teams to ensure content supports the full buyer journey — from thought leadership and awareness to enterprise deal support and client engagement.

This role is ideal for someone who combines strong storytelling instincts with strategic thinking and operational discipline, and who thrives in a fast-paced environment where priorities evolve and global scale is the goal.

What You’ll Do

Content Strategy & Editorial Leadership

• Own and execute Intellect’s global content strategy across key channels, including blog, reports, whitepapers, webinars, newsletters, and social media.
• Develop editorial themes and content pillars aligned with Intellect’s brand positioning, product priorities, and enterprise GTM strategy.
• Ensure content consistently reflects Intellect’s voice as a credible, evidence-based leader in workplace mental health.

Thought Leadership & Narrative Development

• Translate industry insights, research, and product developments into compelling narratives for HR leaders, C-suite executives, and partners.
• Develop flagship thought leadership content such as industry reports, executive insights, and mental health trend pieces.
• Partner with internal experts, clinicians, and leadership to shape credible, differentiated perspectives on mental health and workplace wellbeing.

Demand Generation & Sales Enablement

• Develop content that supports enterprise pipeline generation, including case studies, solution briefs, and campaign assets.
• Partner with Commercial and Partnerships teams to build content that supports enterprise conversations, RFPs, and key account engagement.
• Ensure content supports both top-of-funnel awareness and mid-funnel enterprise education.

Content Distribution & Performance

• Own distribution strategies across owned and partner channels to maximise reach and engagement.
• Work with the CRM team to ensure content supports engagement campaigns and member education.
• Track and analyse content performance, using insights to refine strategy and prioritisation.

Who You Are

• 5–7 years of experience in content marketing, editorial strategy, or thought leadership, ideally in B2B SaaS, healthcare, HR tech, or employee benefits.
• A strong storyteller who can translate complex topics into clear, engaging, and credible narratives.
• Comfortable developing both strategic content frameworks and hands-on execution.
• Experience creating content that supports enterprise sales cycles and thought leadership positioning.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with product, commercial, and marketing teams.
• Analytical and performance-driven, with the ability to use insights to inform content decisions.
• Strong storytelling and messaging skills — able to translate complex products into simple, compelling narratives
• Strong project management and execution discipline, even when processes are still evolving
• Analytical and insight-driven, with the ability to use data to inform decisions

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience building thought leadership for global or multi-market organisations.
• Experience producing research reports, executive insights, or industry trend pieces.
• Familiarity with content analytics, SEO, and distribution strategies.

Location

Open to candidates based in Malaysia (hybrid) or the Philippines (remote)

We’re looking for an IT Lead to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur. 

As an IT Lead at Double Eleven, you’ll own the delivery of secure, reliable, and efficient IT services, supporting our office teams and remote workers. You’ll manage end-user support, infrastructure, and security systems, work closely with engineering and leadership, and ensure IT policies and processes balance security with practical day-to-day use. You’ll lead incident response, manage vendors, and continuously improve systems to reduce risk, drive efficiency, and enable the whole studio to thrive.

Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people across our UK and Kuala Lumpur studios.

We are incredibly proud to partner with some of the world’s leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch. 

As a global games company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76. 

Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other.  We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.

What you’ll be doing

• Lead the secure, reliable and efficient delivery of IT services across Double Eleven, supporting a Middlesbrough HQ and Kuala Lumpur studio alongside our remote workers
• Oversee end-user IT support, including device management and onboarding/offboarding processes
• Maintain and support core infrastructure, productivity platforms, and systems used across business and engineering teams
• Ensure effective identity and access management, alongside robust security controls across company systems
• Own and manage endpoint security, contributing to incident response when required
• Support engineering workflows by maintaining access, tooling, and governance across source control and build systems
• Contribute to incident management, operational resilience, and disaster recovery planning
• Build and manage relationships with IT vendors and third-party service providers
• Work closely with Engineering and Studio Leadership to ensure IT services are stable, secure, and scalable
• Implement and maintain IT policies, governance, and operational processes that enable secure, effective day-to-day operations
• Continuously identify opportunities to improve systems, reduce risk, and enhance service delivery

What we’re looking for

• Proven experience managing IT operations within a modern, security-focused environment
• Experience leading and developing people, with the ability to support, guide, and grow a team
• Strong knowledge of identity and access management (IAM), including least privilege, MFA, and SSO (e.g. Google Workspace, Microsoft 365)
• Hands-on experience with endpoint security and EDR platforms 
• Familiarity with virtualisation technologies (e.g. XCP-ng or similar)
• Experience working with containerised environments such as Docker
• Understanding of Git-based source control systems and developer tooling
• Exposure to CI/CD pipelines and build environments
• A practical, security-first mindset, able to reduce risk without blocking delivery
• Strong sense of ownership, proactively identifying gaps, improve systems, and follow through to completion
• Clear and transparent communicator, particularly during incidents and periods of change
• Confident handling of IT incidents, with structured and calm approaches to investigation and resolution
• Collaborative approach, ability to work effectively with both engineering and non-technical teams
• Ability to design and implement pragmatic IT processes and governance that translate policy into day-to-day operations

 Qualifications

•  All relevant qualifications considered

What to expect

Some of our benefits include:

Working life at Double Eleven 

• Start your day any time between 9:00am and 11:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• 14 days annual leave + holidays gazetted by the Federal Government of Malaysia (where holidays fall on a weekend, you’ll receive either the Monday or Friday as extra holiday!) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonus
• Best-in-class tools and workflow so you can focus on creativity
• 3 additional days annual leave for 5 years service and a further 3 days annual leave for your 10 years service milestone
• State of the art office facilities in an central location with excellent transport routes
• Assorted fruit and bread options, juice, hot drinks and fruit
• Employee referral bonus (up to MYR5,000!)
• Free game codes, game swag and merchandise
• On site parking expensed 

Professional development and wellbeing

• Free gym membership at a local gym in Mid Valley 
• Company private healthcare cover in-patient and out-patient for you, your spouse and children
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support tailored to your growth and goals
• An accredited Academy providing professional qualifications
• In-studio wellbeing programmes and People team support

Team life 

• Subsidised off-site team activities 
• Many team events to celebrate team and game milestones
• Sponsored team activities
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Ways to reach 

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com 

Senior / Lead DevOps Engineer

Why You Should Apply
- Varied and strategic role across CI/CD, Infrastructure-as-Code (IaC), and Cloud Automation, reporting directly to the Head of Engineering.
- Lead all DevOps initiatives and set the foundations for CI/CD, automation, and shift-left practices.
- Clear 6-12 month objective to standardise CI/CD and reduce manual release and build processes, with full leadership support and resources.
- Opportunity to join a stable global financial services company (non-bank) that has established a regulated product suite in Malaysia over the past 5 years.

What You Will Do
- Lead the design and implementation of CI/CD pipelines, reusable pipeline architecture, quality gates, branching governance, automation testing, and release discipline.
- Establish CI foundations across repositories, build validation, early defect detection, and Git workflow standards.
- Drive Continuous Delivery and Deployment Automation, improve rollback strategies, release traceability, and reduce manual intervention.
- Implement Infrastructure-as-Code practices and cloud automation initiatives.
- Enhance deployment strategies, including blue-green and canary deployments.

What You Will Need
- Minimum 6 years of hands-on DevOps experience with AWS or similar platforms (Azure, GCP).
- Relevant experience as a DevOps engineer, cloud engineer, platform engineer, build & release engineer, or SRE.
- Ability to work independently and hands-on, driving digital transformation without reliance on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments.
- Strong CI/CD transformation experience (Git-based CI, Jenkins, etc.).
- Hands-on experience with containerization and Infrastructure-as-Code.

About the Company & Team
- Malaysian team and product suite are less than 5 years old, part of a globally established fintech and financial services company operating in 15 countries.
- Regulated under Bank Negara Malaysia, ensuring high regulation and financial security.
- All products are built in-house, enabling long-term initiatives with internal technical capability.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—whatever you prefer.
- The recruiter is happy to share more information with you before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are seeking an experienced Tax Lead to oversee and establish all tax-related functions for EPOS，a subsidiary of Ant Group International. This role will be crucial in supporting EPOS's rapid growth and expansion across Southeast Asia, ensuring tax compliance, implementing tax strategies, and managing transfer pricing across markets such as Singapore, Malaysia, Indonesia, Vietnam, Philippines and Thailand.

As the Tax Lead, you will play a pivotal role in setting up tax functions, providing business support, ensuring tax compliance, and managing transfer pricing for the company's operations. This is an exciting opportunity to shape the tax strategy for a fast-growing fintech company in the region.

Key Responsibilities:

1. Tax Function Setup & Management:

• Lead the establishment and management of EPOS’s tax functions, ensuring a framework that supports the company's rapid growth across multiple jurisdictions.
• Oversee and ensure tax compliance across markets in Singapore, Malaysia, Indonesia, Philippines, Vietnam and other APAC regions.
• Develop and implement tax strategies, policies, and controls to minimize tax risks and optimize tax obligations.

2. Business Support & Strategic Advisory:

• Provide tax-related business support and strategic advice to key stakeholders, including senior management, finance, legal, and operations teams.
• Collaborate with cross-functional teams to assess the tax implications of new business initiatives, expansions, or acquisitions.
  

3. Transfer Pricing:

• Design, implement, and manage transfer pricing policies, ensuring compliance with local tax laws and international tax standards.
• Manage intercompany transactions, pricing models, and documentation to ensure tax optimization.

4. Compliance Management:

• Ensure timely and accurate filing of tax returns, reports, and documents across all relevant jurisdictions.
• Stay up-to-date with local tax law changes and global tax developments, adjusting the company’s tax strategies accordingly.

5. Global Tax Strategy Alignment:

• Ensure regional tax operations align with Ant Group International‘s global tax strategy.
• Provide strategic guidance on corporate restructurings, financing arrangements, and other international tax matters.

• Minimum of 10 years of experience in tax management, ideally within multinational corporations, particularly in the tech or fintech sectors.
• Extensive experience in managing tax compliance, transfer pricing, and international tax strategy across APAC markets
• In-depth understanding of international tax principles, transfer pricing, VAT/GST, corporate taxation, and other relevant tax areas.

• Own Data Science for a specific-market/industry on new and already established products, services and design.
• Be a Data Science business partner for country / cluster leaders, commercial, product, and technology leaders to achieve country specific goals including revenue and EBITDA and other objectives.
• Regularly meet directly with clients to understand strategic business needs, translate them into analytical strategies and offer innovative solutions driven through state of the art methodologies in Data Science.
• Support Client and Commercial teams with Data Science design and methodological questions.
• Play a leading role in the application of data and analytics strategies in support of clients’ business needs.
• Innovate and create out of the box solutions by leveraging large and diverse data sets and state of the art technologies.
• Collaborate and align with other Data Science team units to deliver and prioritize objectives.
• Enable Data Science technology solutions on the ground and ensure solutions meets client needs.
• Leverage DSCi Methods, Product and Technology teams to bring to the market services and solutions.
• Contribute to identifying third parties and evaluate their capabilities and data sets in order to develop new solutions.
• Design and conduct studies, tests and use advanced analytics techniques to build proof of concept and prototypes for use cases.
• Enable your team to focus on innovation and contribute to the company's objectives.
• Coach and develop junior data scientists.
• Lead the team and provide performance objectives