MerchantSpring is a fast-growing global SaaS platform that helps ecommerce agencies, brands and software partners manage, analyse, and grow their marketplace presence across Amazon, Walmart, and beyond. Our technology partners are a critical growth engine - they extend our platform's value and open doors to new customers around the world.

We're looking for a commercially sharp, relationship-first Executive to own and grow our portfolio of technology partnerships across global markets. These span the ad-tech, retail media, and data intelligence verticals - including partners like algorithmic bidding tools, data connectors, and analytics suites. Beyond managing relationships, you'll be identifying where the biggest mutual growth opportunities lie and making them happen.

This role sits within the Partnerships Team, and you’ll work closely with Product and Customer Success teams to optimise partner engagement, maximise user onboarding, and minimise client churn. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about building long-term partnerships.

• Assist in developing new technology partnership opportunities globally, from prospecting and onboarding new technology partners, to deepening engagement and managing long-term health.
• Manage and strengthen relationships with existing integration partners, ensuring mutual growth and satisfaction.
• Lead user adoption through integration partners, collaborating closely on joint onboarding flows and ensuring new organisations are activated quickly and successfully.
• Collaborate with integration partners to onboard new users, providing training and support throughout the process.
• Develop and maintain onboarding materials, best practice guides, and support resources tailored for integration partners.
• Support the partners' sales teams with enablement activities, from pitches, demos and RFP’s.
• Collaborate with Product and Customer Success teams to address partner feedback and continuously improve the integration experience.
• Monitor partner health and proactively address risks, whether that's adoption gaps, technical friction, or relationship drift.
• Identify opportunities to deepen engagement and expand partnership value.

How Success Is Measured

• Onboard 5+ new organisations per integration partner per month.
• Maintain integration partner client churn at 1% or below.
• Partner pipeline contribution and MRR attributed to technology partner activity.

Qualifications

• 3 to 5 years of experience in partnerships, account management, customer success, or a related role ideally within SaaS, technology, e-commerce, ad-tech, or a startup environment.
• Experience in managing stakeholders across multiple geographies and time zones, such as partners headquartered in Melbourne, New York, London, or Tokyo.
• A track record of working with international clients and stakeholders. Comfort navigating cultural nuance, adapting communication styles, and building credibility with people you may rarely meet in person.
• Strong relationship management and communication skills, with a consultative and commercially minded approach.
• A strong grasp of the e-commerce technology landscape is a highly preferred.
• Proficiency in HubSpot and familiarity with integration or partner management platforms.
• Comfort with AI tools to work faster and more efficiently.
• A self-starter who can set priorities, manage competing demands, and operate with a high degree of autonomy in a fast-moving, dynamic environment.

• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements.  Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:
  •     Perform requirement reviews, design reviews and code reviews.
  •     Perform unit testing and release of the software according to SW release process.
•  Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
•  SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure log, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.
• Assist Manufacturing in troubleshooting manufacturing related problems.
• Provide post production support.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

We are looking for an enthusiastic and resilient Specialist, Marketing Tech, Regional to join our team of 3-4.

While the title is "Marketing Tech," this isn't a typical SaaS or app marketing role. For us, it means being the strategic engine that designs and manages the technical backbone for our core B2B logistics services.

Your mission is to identify intent signals by leading the integration of our Marketing Tools (CRM, automation, and AI Agents) and optimising our end-to-end workflows. It's all about ensuring data integrity, automating lead scoring to detect high-value accounts, and creating the sophisticated digital systems required to shorten the sales cycle.

You will fit perfectly if you thrive in a fast-paced environment, are creative, analytical, organised, and have a sharp eye for detail. We're looking for a natural self-starter with a structured and clear way of communicating.

A DAY IN A LIFE
As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Manage and Develop Integrated Workflows & Tool Utilisation: Spearhead the creation of effective, end-to-end integrated workflows, leveraging AI Agents and the existing Marketing Tools stack (CRM, automation platforms) to connect Marketing CRM, Sales CRM, and the customer database, with a focus on supporting demand generation activities.
• Automation of Demand Generation Processes: Automating key demand generation processes, such as intent signal capture, lead scoring, and segmentation, leveraging AI agents and machine learning capabilities where applicable.
• CRM Strategy Analysis: Analyse customer data to refine CRM strategies.
• Marketing Technologies Integration & Management: Collaborate on integrating and managing the full Marketing Tools stack and automation tools, ensuring they align with and bolster demand generation efforts.
• Close Collaboration with Marketing Team: Work in tandem with the marketing team, including Content Marketing, Brand, PR & Communications, to ensure integrated marketing efforts and smooth lead transition.
• Cross-Departmental Collaboration: Engage with external departments such as regional and local market stakeholders, Operations, and the Product team to align business strategies.

At the onset, you may be culture-shocked working with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up our sleeves as needed, and never delegate work that one would not be willing to do ourselves
• Do what is needed to get things done, as we believe speed is more important than anything else to effect change
• Over-communicate, particularly as we are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:

• Language Skills: High proficiency in English, both written and verbal.
• CRM and Marketing Automation Expertise: Proficiency in Marketing CRM platforms (e.g., Hubspot, Common Room, Mailchimp, GetResponse, ActiveCampaign) and marketing automation platforms (e.g., n8n, Zapier, Google App Scripts, Marketing API)
• Technical and Data Analysis Skills: Strong skills in these areas to effectively manage CRM systems and interpret data for demand generation.
• Content Marketing Knowledge: Understanding of content marketing and distribution channels
• Adaptability and Timeliness: Ability to meet deadlines and adapt quickly to changes in demand generation trends and strategies.
• Communication Skills: Excellent verbal and written communication skills for effective collaboration and strategy communication.
• Detail-Oriented and Independent: Meticulous and self-driven with the ability to work independently, essential for managing CRM and automation tasks in support of demand generation.
• Critical and Analytical Thinking: Necessary for developing and optimising CRM strategies that support demand generation objectives.

These are skills that are ‘nice-to-have’ and will make you stand out in the job application:

• B2B Marketing Experience: Valuable in understanding the nuances of demand generation in a B2B context.
• ABM Strategy Proficiency: Proficiency in Account-based Marketing strategies and execution, valuable for targeted demand generation.
• User Journey Mapping: Background in mapping user journeys, enhancing CRM strategies for demand generation.
• Web Development and Digital Tech Familiarity: Familiarity with these areas to integrate and optimise digital tools for demand generation.
• Innovative Marketing Strategies: Demonstrated ability to apply innovative approaches to marketing strategy, enhancing demand generation.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

We are seeking an experienced Operational Technology (OT) & Cybersecurity Manager to lead the growth and delivery of cybersecurity advisory, assurance, certification, and compliance services across the Asia Pacific region.

The successful candidate will play a key role in developing market-facing solutions, driving commercial growth, managing strategic customer relationships, and supporting the delivery of OT cybersecurity projects for industrial and critical infrastructure sectors. This role requires a blend of technical expertise, business development capability, stakeholder management, and leadership experience.

• Drive the growth and expansion of OT cybersecurity services across the APAC region.
• Develop and execute go-to-market strategies for cybersecurity advisory, assessment, certification, and assurance services.
• Identify and develop new business opportunities within key industries including oil & gas, energy, utilities, manufacturing, transportation, and critical infrastructure.
• Build and manage strategic customer relationships and support consultative sales engagements.
• Lead proposal preparation, bid management, contract negotiations, and customer presentations.
• Provide technical leadership for OT cybersecurity assessments, advisory projects, certification readiness reviews, and compliance programs.
• Advise clients on cybersecurity frameworks, standards, regulations, and industry best practices.
• Support clients in cybersecurity risk assessments, gap assessments, governance programs, and regulatory compliance initiatives.
• Develop scalable service offerings, methodologies, delivery frameworks, and market solutions.
• Collaborate with regional and global teams to ensure consistent service delivery and customer satisfaction.
• Support capability development through training, mentoring, competency building, and knowledge sharing.
• Engage with industry bodies, standards committees, and professional networks to strengthen market presence and thought leadership.
• Manage project delivery, operational performance, and business objectives in alignment with regional growth plans.

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.

Start your career where innovation begins

Are you in your final year at university or a recent graduate ready to kick-start your career in technology? Join our Graduate Program and take your first step into a dynamic, global environment where you’ll build real skills, work on real projects, and shape the future of tech.

About the Program

Our 12-month Graduate Program is designed to accelerate your career through a structured, hands-on learning experience. You’ll gain exposure across different teams, develop technical expertise, and grow as part of a new generation of tech professionals.

Through rotations across Technology and Analytics teams, you’ll work on impactful projects while building a strong foundation for your career.

✔ 12-month structured program
✔ Rotational experience across different teams and domains
✔ Real-world projects and hands-on learning from day one
✔ Mentoring by experienced professionals
✔ Dedicated onboarding and learning journey

Build the Skills of the Future – AI & GenAI Focus

During the program, you will:

• Participate in specialized training designed to build GenAI capabilities
• Work on projects related to analytics, data, and emerging AI-driven solutions
• Develop future-ready skills including digital fluency, adaptability, and innovation
• Gain exposure to GenAI-powered product development and analytics environments

This is your chance to shape your profile in one of the fastest-growing and most exciting areas in tech.

We’re looking for a Senior Technical Consultant SAP Integration to join our SAP Technology team in Kuala Lumpur. In this strategic assignment, you'll play a critical role of developing and managing complex integration projects, while ensuring the performance, stability, and security of SAP integrations. The Senior Technical Consultant SAP Integration shall report to the SAP Integration lead and work in synergy with SAP Development and SAP Basis workstreams, as well as other SAP functional teams.

As a Senior Technical Consultant SAP Integration, you will:

• Design, develop, and manage integration architectures using SAP Integration Suite, SAP PO/PI, API Management, and other relevant tools.

• Collaborate with functional and technical teams to define integration requirements and ensure end-to-end solution consistency.

• Ensure smooth operations of all integration interfaces and resolve complex issues in a timely manner.

• Drive the adoption of integration best practices, security standards, and performance optimization techniques.

• Support and mentor a other team members, providing technical guidance and reviewing deliverables.

• Support project delivery teams in integration-related tasks throughout the system development lifecycle.

• Heavily contribute to the cloud adoption journey of SIKA in the integration space.

• Stay current with SAP’s latest integration technologies and trends (e.g., Event Mesh, BTP, APIs, CDS Views).

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista's Top 500 High-Growth Companies Asia-Pacific 2026 list and named "Most Disruptive Insurtech in Malaysia" at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU'LL DO:

• Handle the design, development, and deployment of full-stack applications using Angular 13 for front-end and C# .NET Core 6 for back-end
• Collaborate with cross-functional teams, including product managers, designers, and other developers, to define and implement technical solutions
• Build and maintain RESTful APIs, web services, and integrations with third-party services
• Write efficient, scalable, and secure code for both the client-side and server-side applications
• Optimise database performance and queries using Microsoft SQL Server
• Implement and manage cloud infrastructure solutions, ensuring high availability, security, and scalability of applications
• Mentor junior developers and contribute to code reviews, ensuring that best practices and coding standards are upheld
• Troubleshoot and resolve issues related to performance, security, and scalability
• Stay updated on the latest industry trends and emerging technologies, particularly in front-end frameworks, .NET technologies, and cloud services

WHAT WE EXPECT OF YOU:

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• 3+ years of experience in full-stack development, with a strong focus on Angular (preferably version 13 or above), C# .NET Core (preferably version 6), and Microsoft SQL Server
• Proficient in front-end development with Angular 13+ and a deep understanding of JavaScript, HTML5, and CSS3
• Strong experience in back-end development using C# .NET Core 6, building APIs and services
• Solid understanding of relational databases, including advanced queries and optimisation techniques in Microsoft SQL Server
• Hands-on experience with cloud infrastructure (e.g., Azure, AWS, Google Cloud), including deploying and managing cloud-based applications
• Strong understanding of CI/CD pipelines and DevOps practices
• Experience with version control systems, such as Git
• Knowledge of security best practices for web and cloud applications
• Strong problem-solving and analytical skills with attention to detail
• Excellent communication skills and the ability to work collaboratively in a team environment

The Automation & Analytics team is seeking a highly motivated Software & AI Platform Engineer to help drive the next generation of intelligent factory solutions. In this role, you will contribute to the design, development, and evolution of in-house digital platforms that power automation, analytics, and AI-driven operations across semiconductor manufacturing environments.

Beyond traditional software and data engineering, this role focuses on enabling AI capabilities within operational platforms, including intelligent agents, real-time analytics, workflow automation, computer vision, and AI-assisted decision support. You will work closely with cross-functional engineering, manufacturing, automation, and operations teams to build scalable systems that support the Factory of the Future vision.

This position is ideal for individuals passionate about software engineering, AI systems, industrial digitalization, and building impactful technologies that bridge manufacturing operations with advanced analytics and generative AI.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Design, develop, and maintain scalable software platforms supporting factory automation, analytics, and AI applications.
• Build and optimize data pipelines, APIs, and backend services for structured and unstructured manufacturing data.
• Contribute to the integration of AI capabilities into operational platforms, including machine learning, generative AI, intelligent agents, and workflow automation.
• Collaborate with cross-functional stakeholders including engineering, manufacturing, automation, IT, and operations teams to deliver end-to-end digital solutions.
• Develop solutions that support real-time data processing, event-driven architectures, and streaming analytics environments.
• Participate in the development of AI-enabled applications such as conversational assistants, recommendation systems, anomaly detection, computer vision, or predictive analytics solutions.
• Ensure system reliability, scalability, data quality, and security through monitoring, testing, and documentation.
• Support platform interoperability through APIs, microservices, and integration frameworks.
• Contribute to software architecture discussions, technical roadmaps, and continuous improvement initiatives.
• Stay current with emerging technologies in AI, cloud-native systems, industrial automation, and software engineering best practices.

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. 

What You Will Do

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

• Manage and implement continuous improvement (CIP) initiatives for warehouse systems to enhance efficiency, accuracy, and productivity.
• Support system-related improvement projects, including process optimization and automation (System CIP).
• Provide hardware support for warehouse operations, including troubleshooting scanners, printers, and related devices (BST Projects).
• Ensure smooth daily warehouse system operations, including monitoring system performance and resolving issues promptly.
• Coordinate with cross-functional teams (IT & operations) to support system enhancements and issue resolution.
• Perform root cause analysis for system or process failures and implement corrective actions.
• Support SAP/warehouse system transactions, data accuracy, and inventory integrity.
• Maintain proper documentation for system processes, changes, and improvements.
• Train and guide users on system usage and best practices when required.

We are seeking an experienced Test Application Engineer to support and sustain Final Test (FT) operations in a high-volume semiconductor manufacturing environment. This role focuses on maintaining stable test performance, resolving production test issues, supporting equipment and hardware, and ensuring consistent product quality and manufacturing efficiency.

Key Responsibilities

• Sustain and maintain FT ATE performance for mass production
• Provide daily production test support to ensure stable test operations
• Troubleshoot and resolve test-related issues including yield drops, tester alarms, and test escapes
• Perform test correlation, limit validation, and guard band verification
• Support test hardware maintenance (load boards, sockets, cables, probe interfaces)
• Coordinate with Process, QA, and Manufacturing teams to resolve tester and handler issues
• Support engineering change implementation (ECR / ECO) related to test
• Assist in NPI FT handover from development to mass production
• Support temperature testing, re-test, and containment activities
• Participate in failure analysis and root cause investigations
• Prepare and maintain test-related documentation and reports
• Prepare and maintain Equipment/Tester OEE. 

• To take lead and involve in the project proposal submission technically and commercially.
• To promote and sell all existing services within I&E Division especially related to Upstream Services.
• To provide technical support to the laboratory as and when required
• To cross sell any other services related to SGS services
• To meet/follow up with customer regularly for the submitted quotation
• To promote and sell in food and environment industries which involve in microbiological testing services.
• To ensure that all customer enquiries are followed-up and closed successfully with the ultimate goal of achieving monthly sales target/KPI.
• Receive, cold-calling and follow-up on inbound and outbound calls enquiries
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the I&E Upstream Lab
• To prepare, arrange and coordinate related sample collection, customer visits, meeting, training, seminars, and etc.
• Manage documents control, filing and project deliverables and process signed quotation/proposals.
• To create awareness campaign and upsell of the new services offered by the business lines by visiting to clients and survey result was collected at the end of the meetings.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior for any improvement for to meet operational excellence of the service offered.
• Adhere to SGS Code of Integrity and client confidentiality agreements.
• At all times, adopt safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and maintain a quality and safety awareness culture.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

This role is based in our Menara Skymind office. 

We're seeking an experienced Director of Software Engineering to lead our engineering organization, reporting directly to the VP of Product, Tech and Strategy. You'll oversee our core technology platforms—the Omdia Customer Platform, data visualization tools, APIs and survey platform—while driving AI initiatives, enhancing customer experience, and strengthening platform fundamentals across security and integration.

You'll lead a team of 6 engineers plus outsourced resources, with the opportunity to grow the team strategically. This role requires both technical depth and the ability to translate business objectives into technical solutions while communicating effectively with non-technical stakeholders across our global organization.

Key Responsibilities

• Define and execute software engineering strategy aligned with Omdia's business objectives
• Lead AI initiatives to enhance research delivery, data analytics, and customer-facing capabilities
• Drive continuous improvement in customer experience across all platforms
• Strengthen platform security, integration, and technical infrastructure
• Oversee development of the Omdia Customer Platform, APIs, data visualization tools, and survey platform
• Manage AWS cloud infrastructure and Sitecore CMS, optimizing for performance and cost-efficiency
• Build and mentor a high-performing engineering team, managing both internal and outsourced resources
• Manage engineering budget, resource allocation, and vendor relationships to maximize ROI
• Establish and track effective KPIs to measure team performance, platform reliability, delivery velocity, and customer satisfaction
• Implement performance management processes including goal setting, regular feedback, and development planning
• Partner closely with Research Operations and Digital Product teams across global locations
• Implement Agile methodologies, DevOps practices, and engineering best practices
• Balance technical debt management with new feature development
• Collaborate effectively across time zones and cultures within Informa's global organization

Responsible for B2B integration system and implementing EDI onboard (Electronic Data Interchange). Ensuring smooth and success onboard adoption and continuous engagement with trading partners. This role works closely with internal and external stakeholders to coordinate onboarding activities. Understanding of EDI concept and working knowledge with RossetaNet and other exchange method standards to enable seamless data exchange between the organization and trading partners.

Key Responsibilities:

• Support and communicate with IT, Business and External Partners.
• Coordinate end-to-end onboarding process for new B2B trading partners.
• Prepare and validate onboarding documentation and required system setup.
• Work together with business to conduct onboarding sessions, communication for technical and business B2B specification. Including partner testing.
• Strong problem-solving and decision-making skills to interpret and or analyse especially during interface testing.
• Robust analytical skills to review and interpret business documents (FDS and FUT).
• Handle SAP IDOC mapping, Partner profile and output condition conversion configuration and interfaces testing.

• Responsible to ensure all projects are executed in high industrial standard and to lead technical development especially in Geochemistry and Enhanced Oil Recovery Related Scope of Works including Digital Solutions & Predictive Modelling.
• Responsible for providing full customer support from project initiation to closure and follow up, whilst promoting business growth.
• Responsible and act as the company Field Analytical Specialist in all technical aspect related to analytical and its related fields including sampling, sample handling, testing, investigation, reporting, advisory/training services to clients etc.
• Lead and execute field job.
• Support laboratory on analytical solutions.
• Attend meetings and do presentations and demo.
• Support Laboratory & Field Services and other business lines (well testing, Environment, and etc)
• Responsible for the training, and technical development of lab and field service staff.
• Identify local talents and build technical competencies to strengthen our market position.
• Identify and recommend procurement of equipment and consumables to meet growing targets.
• Make sure all lab and field data has been screened and evaluated to ensure only high-quality data is issued.
• Troubleshoot lab and field equipment breakdown including repairs where necessary.
• Write and/or review technical field reports prior to final report issuance.
• Attend external & internal training courses as required.
• Develop and oversee the revision and updating of lab and field SOPs and training manuals.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025, 18001 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

The Junior Managers Program (JMP) is Bosch’s accelerated development program designed to prepare high‑potential engineers for future technical and leadership roles.

The Automation & Smart Manufacturing track focuses on developing future leaders in automation, robotics, digitalization, and Industry 4.0, through hands‑on projects, cross‑functional rotations, and strong mentorship.

What’s in store for you?

• Rotate across Technical Functions (TEF) and Manufacturing with a strong focus on:
  • Automation & Robotics Engineering
  • Manufacturing / Production Engineering (automation focus)
  • Industrial Engineering & Process Optimization
  • Digitalization, MES, and smart factory initiatives
• Lead and support automation projects from concept, feasibility, to implementation
• Contribute to productivity improvement, cost reduction, and safety through automation
• Support industrialization and ramp‑up of automated production lines
• Work closely with manufacturing, engineering, and global automation teams
• Build leadership, communication, and project management capabilities through real business ownership

• Develop embedded firmware which run on Bosch products.
• The developed embedded firmware shall base on test requirement from customer, internal engineering and manufacturing.
• The embedded firmware shall be able to interact with manufacturing and engineering test system via physical interface such as Serial, Ethernet, and USB
• Work closely with embedded firmware team in Malaysia and Germany in order to achieve common product development goal.
• Assist global engineering team to perform HW-SW integration bring up during development phases.
• Assist global manufacturing sites in troubleshooting manufacturing related problems.
• Provide postproduction and failure analysis support.
• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary, develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure logs, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.

About the role

We’re looking for a Software Support Team Lead to guide, mentor and support our team of Software Support Engineers in delivering best-in-class support to our customers.

In this role, you’ll be responsible for building a high-performing team, ensuring smooth day-to-day support operations, and helping our engineers do their best work. You’ll work closely with the Head of Product Support and Support Operations Manager to drive operational improvements, monitor performance against SLAs and KPIs, and provide valuable insights into team successes and challenges.

You’ll also act as a key escalation point for support engineers, leading responses to incidents and service outages, and collaborating cross-functionally to reduce commercial risk and improve the overall customer support experience.

This is a great opportunity for someone who combines people leadership, technical understanding, and a data-driven mindset to improve processes, develop talent, and shape an excellent support function.

Because many of our products allow customers to build their own functionality using Groovy and/or JavaScript, a good understanding of coding is essential for this position.

What you'll be doing

People leadership

• Lead, mentor and develop a team of highly skilled Support Engineers
• Set clear expectations and provide regular feedback through 1-2-1s and performance reviews
• Support the professional development of your team members
• Manage team workload, priorities and planned leave to help ensure SLA and KPI targets are met
• Support hiring activities and help maintain effective onboarding resources
• Create training materials that help the team confidently handle new and complex issues
• Help resolve team challenges and conflicts in a constructive way

Support leadership

• Take ownership of customer outcomes and ensure support tickets are resolved to a high standard
• Act as an escalation point for tickets or situations involving commercial risk
• Lead incident management processes, support the team during critical incidents, and run post-mortem reviews
• Identify opportunities to improve the experience for customers, the business and the support team
• Build strong business cases for ideas and influence stakeholders to drive positive change
• Build strong relationships with Customer Success, Product and Development teams
• Share data-driven voice-of-the-customer insights across the business
• Translate business and product strategy into actionable updates for the team
• Chair stand-ups, facilitate workshops and lead team meetings
• Foster a collaborative, respectful and inclusive team culture

Support operations

• Work with support metrics such as CSAT, FRT, RoR, SLA performance and ticket volumes
• Collaborate with leadership and cross-functional teams to meet KPIs, SLAs and OKRs
• Monitor support queues and ensure work is delivered in line with best practices and standards
• Analyse trends and identify opportunities to improve team performance and customer experience
• Highlight quality concerns and operational challenges, providing clear recommendations to management
• Work with the Support Operations Manager to improve tooling and automations
• Assess the impact of process changes and share feedback with relevant stakeholders
• Contribute to knowledge base content, internal documentation and training materials

 Requirements Analysis & Design

• Actively participate in backlog refinement, design discussions, and technical planning.
• Translate functional and business requirements into clear technical designs.
• Contribute effort estimation, risk identification, and mitigation strategies in line with team processes.
• Proactively propose improvements and innovative technical solutions.

Development

• Develop high‑quality, performant, and reliable code that meets delivery timelines.
• Investigate, diagnose, and resolve defects efficiently.
• Design, develop, and maintain automated tests across all testing levels.
• Execute automated test suites and analyze, triage, and address test failures.
• Ensure code adheres to defined quality, security, and maintainability standards.
• Test Automation & DevOps
• Design and implement test automation scripts and pipelines.
• Monitor, maintain, and improve automation results and coverage.
• Continuously enhance test automation frameworks to improve effectiveness.
• Implement DevOps improvements to support product development and testing pipelines.

Deployment & Operations Support

• Support implementation and operations teams in installing, upgrading, and maintaining delivery environments.
• Contribute to the development and maintenance of CI/CD pipelines.
• Assist with deployment processes to ensure reliable and repeatable releases.
• Agile Team Collaboration
• Actively participate in all Agile ceremonies (stand‑ups, planning, reviews, retrospectives).
• Collaborate effectively with cross‑functional team members to achieve shared goals.
• Provide constructive feedback through established performance review processes.
• Support and coach junior engineers, fostering knowledge sharing and team growth.

AGEO (ALA Engineering) is a leading innovator in automation technology, specializing in solutions for heavy-duty operations. We develop cutting-edge embedded systems to support industrial vehicles in the most demanding real-world environments.

We are looking for Senior Embedded Software Engineer to take technical ownership of custom embedded products that power autonomous and connected vehicle platforms. In this role, you will work across the full lifecycle, from early hardware bring-up and firmware architecture through field deployment and fleet management, playing a key role in shaping the future of AGEO's autonomous systems.

Exact role will be determined based on experience.

What you'll do:

• Design, develop, and maintain production-grade embedded firmware for safety-critical ECUs
• Architect and implement real-time systems using RTOS
• Enforce deterministic execution, interrupt handling discipline, and timing guarantees
• Take ownership of embedded products - stabilizing existing codebases, driving new feature development, and maintaining long-term reliability across deployed fleets
• Lead board bring-up activities, including hardware validation, driver development, and system initialization
• Collaborate closely with hardware engineers on schematic reviews, PCB bring-up, and co-debugging
• Establish best practices for code quality, testing, and maintainability

What we're looking for (Requirements):

• Strong expertise in C/C++ for embedded systems
• Experience in RTOS-based development (FreeRTOS, Zephy, or equivalent)
• Solid understanding of
• Interrupts, DMA, timers, and low-level drivers
• Deterministic real-time behavior
• Memory management in constrained embedded systems
• Experience with I2C, SPI, UART, CAN/CAN-FD
• Experience with Ethernet-based communication (TCP/IP, UDP, MQTT)
• Experience working with cellular communication modules and modem integration (AT command interfaces, network bring-up, connection management)
• Proficiency using hardware debug and validation tools - logic analyzers, oscilloscopes, multimeter
• Ability to read schematics, interpret IC datasheets, and work effectively at the hardware-software boundary
• Solid Git workflow for collaborative development practices
• Minimum 4+ years of embedded software development experience

Nice to Have (Bonus):

• Experience with embedded Linux systems such as Buildroot, Yocto
• Exposure to ROS2
• GNSS (RTCM, PPP, RTK) application knowledge
• LoRa/LoRaWAN or similar wireless radio communication experience
• System modeling (UML/SysML) experience

Education and Experience:

• B.S. degree or higher in Computer Engineering, Electrical Engineering, or equivalent

We are looking for a software engineering intern to develop and maintain test management software for our HDD Validation Engineering team.

Essential Duties and Responsibilities

• Develop features for our self-hosted web portal (MERN-stack) and microservice backends (FastAPI).
• Design and implement automation solutions for tester monitoring and data analytics.
• Help establish holistic software quality assurance processes (CI/CD, E2E testing).
• Troubleshoot and debug issues within test environments, providing timely resolutions.
• Participate in code reviews and maintain clean, well-documented code.

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

• To design, maintain and code components of the software application (Java and C++)
• To understand project requirements and constraints
• To lead the software development team
• To propose technical solutions to answer customer's requirements
• To ensure the build process of the application, and its deployment on Linux OS
• To test the software components
• To write the documentation related to the software (specifications, design, test description)
• To perform integration and packaging of the software before delivery
• To perform the maintenance of existing software
• To ensure the timely release of assigned project deliverables
• To provide accurate progress reports on assigned work
• To improve the software development workshop
• To troubleshoot possible bugs at network, operating system, software level

• To take lead and involve in the project proposal submission technically and commercially.
• To promote and sell all existing services within I&E Division especially related to Upstream Services.
• To provide technical support to the laboratory as and when required
• To cross sell any other services related to SGS services
• To meet/follow up with customer regularly for the submitted quotation
• To promote and sell in food and environment industries which involve in microbiological testing services.
• To ensure that all customer enquiries are followed-up and closed successfully with the ultimate goal of achieving monthly sales target/KPI.
•  
• Receive, cold-calling and follow-up on inbound and outbound calls enquiries
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the I&E Upstream Lab
• To prepare, arrange and coordinate related sample collection, customer visits, meeting, training, seminars, and etc.
• Manage documents control, filing and project deliverables and process signed quotation/proposals.
• To create awareness campaign and upsell of the new services offered by the business lines by visiting to clients and survey result was collected at the end of the meetings.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior for any improvement for to meet operational excellence of the service offered.
• Adhere to SGS Code of Integrity and client confidentiality agreements.
• At all times, adopt safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and maintain a quality and safety awareness culture.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Job Overview

The Enablement and Innovation Specialist is an individual contributor that plays an end-to-end role shaping and driving Technology's technical learning and community engagement approach across APAC. Reporting into the Community Engagement & Innovation Manager, you will partner closely with Technology leaders and key stakeholders to identify capability needs, translate them into practical learning plans, and drive stronger adoption and engagement across Technology.

The role champions a culture where engagement and learning are embedded into the way we work—creating sustainable communities of practice, lifting learning platform adoption, and ensuring our tech EVP is authentically communicated inside and outside SEEK.

Technical Learning Pathway Design and Adoption

• Drive the development and continuous improvement of Technology's learning enablement approach across APAC, aligned to capability priorities and business needs.
• Own, design and deliver technical learning plans including role-based pathways, blended learning experiences, campaigns, labs, and peer learning initiatives with coordinated calendar and rhythm.
• Drive adoption and engagement through proactive communications, champion networks, manager enablement and regional activation, whilst monitoring participation, platform usage and program effectiveness to inform continuous improvement.

Stakeholder Partnership and Regional Delivery

• Partner with Technology leaders and key stakeholders to identify capability gaps, prioritise learning needs and design targeted interventions tailored to regional context whilst maintaining global coherence and quality.
• Represent learning enablement priorities across APAC with credible thought partnership and strong stakeholder alignment, including designing approaches to improve HRDF uptake in Malaysia.

Community, Enablement and Capability Uplift

• Act as local program lead for flagship internal events (e.g., Hackathon), coordinating local activations and converting event insights into action plans for continuous improvement.
• Support communities of practice across priority disciplines (engineering, data/AI, architecture, security, product/design) by establishing clear purpose, cadence and value propositions; recruit and coach community leads; and maintain community roadmaps.
• Build repeatable tools, templates, playbooks and governance mechanisms that improve consistency and scalability of learning enablement across Technology, whilst contributing to a connected Technology community and culture of innovation.