Jobseekers
Download App
Login
Register
Search Jobs
Employer
Login
Register
Learn more
X
Browse Jobs
Companies
MyCareerFair
Awards
Campus Fair
Training
News
Resources
Download App
Home
Find Jobs
Find by Industry
Companies
Blog
About Us
Browse Jobs
Companies
MyCareerFair
Awards
Training
News
Sign In
Sign Up
Employers
What?
x
Where?
x
All locations
Within Malaysia
Johor
Kedah
Kelantan
Kuala Lumpur
Labuan
Melaka
Negeri Sembilan
Pahang
Penang
Perak
Perlis
Putrajaya
Sabah
Sarawak
Selangor
Terengganu
Outside Malaysia
Overseas Countries
No results for location
Mycareerfair happening NOW till Sunday - 6 PM!
00
days
:
00
hours
:
00
minutes
:
00
seconds
New event
coming soon!
8 & 9 May 2027
IOI Grand Exhibition & Convention Centre
Kerja Kosong
Kerajaan
Government
Job Vacancy
Jobstore Malaysia
»
Companies
»
Zeal Group
Zeal Group
About
|
Jobs
Company Overview
Zeal Group has not provided any information.
List of Open Positions
MY - Customer Service System Specialist
Kuala Lumpur Federal Territory of Kuala Lumpur, Malaysia
Key ResponsibilitiesSystem Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monito...
Full-time
Sign in to view salary
Quick Apply
MY - CS - AI Operation Lead
Kuala Lumpur Federal Territory of Kuala Lumpur, Malaysia
Job Responsibilities Responsible for the development, maintenance, and continuous optimization of AI Customer Service Chatbots, including improving bot response quality, reducing escalation-to-human rates, and enhancing customer satisfaction Manage customer service-related tools and platforms, including but not limited to Zendesk, internal help desk systems, ticketing workflows, automation rules, and knowledge base configurations Drive AI adoption in customer...
Full-time
Sign in to view salary
Quick Apply
Global Head of Risk & Trading
Kuala Lumpur Federal Territory of Kuala Lumpur, Malaysia
Zeal Group is a fintech group operating multi-asset trading businesses and technology solutions across global markets. Founded in 2017, the company has grown to more than 500 employees worldwide, with offices across Europe, Asia, Africa, the Middle East, and South America, and its technology hub in Cyprus.We are hiring a Global Head of Risk & Trading to lead the risk domain across Traze and ZFX. This role will own the strategy, structure, and execution across Risk, Trading, Dealing...
Full-time
Sign in to view salary
Quick Apply
MY - CS - Product Operations
Kuala Lumpur Federal Territory of Kuala Lumpur, Malaysia
Role Summary: This role sits within the Client Experience department, focusing on understanding Customer Service workflows and operations, and translating them into scalable, system-driven solutions. The Product Operations executive will act as a key bridge between Customer Service and product teams, driving process optimization, automation, and continuous product improvements to enhance operational efficiency and customer experience.Job Responsibi...
Full-time
Sign in to view salary
Quick Apply
MY - CS - Data Analyst
Kuala Lumpur Federal Territory of Kuala Lumpur, Malaysia
Key Responsibilities1. Customer Service Performance Monitoring (KPI)Track and analyze key Customer Service KPIs such as CSAT, response time, handling time, and resolution rateDevelop and maintain dashboards and reports to provide clear performance visibilityIdentify performance gaps and recommend actionable improvements2. Data Analysis & InsightsAnalyze data across Customer Ser...
Full-time
Sign in to view salary
Quick Apply
Company Summary
Zeal Group
