Total 27 care provider job vacancies in selangor

Job Purpose / Overview

A Sales Engineer plays a crucial role in the intersection of technical expertise and sales. This role requires a blend of technical knowledge, communication skills, and sales acumen.

Key Accountabilities / Responsibilities :

• Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
• Prepares cost estimates by studying all related customer documents.
• Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Submits orders.
• Develops customer’s staff by providing technical information and training.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Communication Skill
• Time management Skill
• Presentation Skills
• Customer-Focused Skills

2. Technical Skills 

• Product/Service Expertise
• Industry Knowledge
• Problem Solving
• System Integration

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

工作目的/概述：

1. 圍繞著透過策略規劃、市場分析以及有效的銷售和行銷策略來推動和優化企業的收入和獲利能力。

2. 辨識成長機會並實施措施以提高組織的商業成功。

主要職責/職責：

1. 預約

• 與潛在客戶建立聯繫並安排銷售演示的預約。

2. 識別潛在客戶。

• 透過積極的勘探和潛在客戶開發活動來識別和鑑定新的潛在客戶。

3. 會議和演示。

• 參加初次客戶會議，介紹組織、了解客戶需求並為銷售簡報奠定基礎。

4、後續行動。

• 在初次會議後及時跟進潛在客戶，解決疑問，提供更多資訊並培養關係。

5. 規劃。

• 制定並實施與整體業務目標一致的商業成長策略計劃。

6.市場分析。

• 進行徹底的市場分析，以確定潛在業務成長領域的機會。

7. 新客戶群

• 制定並執行策略來獲取新客戶和客戶，擴大組織和客戶群。

8. 行銷內容。

銷售助理/銷售支援協調員

• 確保行銷資料有效傳達與目標受眾產生共鳴的品牌定位和訊息。

9. 競爭對手。

• 監控和分析競爭對手的活動，以確定優勢、劣勢和差異化機會。

關鍵技能：

1. 軟技能

• 良好的人際關係與關係管理
• 溝通技能
• 時間管理技巧
• 積極主動且自我激勵的個人
• 強大的關係建立能力，可以有效地
• 網路以及客戶和參與。

2. 技術能力

• 精通 MS Office（Power Point、Microsoft Word 和 Microsoft Excel）。
• 熟練促進銷售流程的工具，例如銷售支援平台或客戶參與工具。
• HTML、CSS 和 Web 開發概念的基礎知識有助於理解和自訂線上內容。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Job Purpose / Overview :

1. Revolves around driving and optimizing the revenue and profitability of a business through strategic planning, market analysis, and effective sales and marketing strategies.

2. Identifying opportunities for growth and implementing initiatives to enhance the commercial success of the organization.

Key Accountabilities / Responsibilities :

1. Make Appointment

• Initiate contact with potential clients and leads to schedule appointments for sales presentations.

2. Identify Lead.

• Identify and qualify new leads through proactive prospecting and lead generation activities.

3. Meeting & Presentation.

• Participate in initial customer meetings to introduce the organization, understand client needs and set the stage for sales presentations.

4. Follow-up.

• Conduct timely follow-up with prospects after initials meetings, addressing queries, providing additional information, and nurturing relationships.

5. Planning.

• Develop and implement strategic plans for commercial growth, aligning with overall business objectives.

6. Market Analysis.

• Conduct thorough market analysis to identify opportunities for potential areas for business growth.

7. New Customer Base

• Develop and execute strategies to acquire new customers and clients, expanding the organization & customer base. 

8. Marketing Contents.

Sales Assistant/ Sales Support Coordinator 

• Ensure that marketing materials effectively convey brand positioning and messaging that resonates with target audiences.

9. Competitors.

• Monitor and analyse competitor activities to identify strengths, weaknesses, and opportunities for differentiation.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Communication Skill
• Time management Skill
• Proactive and self-motivated individual
• Strong relationship-building skills for effective
• networking and client & engagement.

2. Technical Skills

• Sound knowledge in MS office (Power Point, Microsoft Word, and Microsoft Excel).
• Proficiency in tools that facilitate sales processes, such as sales enablement platforms or customer engagement tools.
• Basic knowledge of HTML, CSS, and web development concepts can be beneficial for understanding and customizing online content.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

工作目的/概述

負責整體日常銷售管理和協調工作。與銷售團隊密切合作，為團隊提供行政支援。

主要職責/職責：

• 透過了解招標要求並參加招標，進行徹底的現場考察
• 在招標簡報或現場考察期間與客戶進行招標簡報和問答
• 編制準確且必要的工程數量和成本核算以及全面的用戶需求詳細信息
• 監督和維護專案時間表，以便在不增加公司和客戶成本的情況下按時交付。這也包括管理勞動成本和工作效率。
• 在專案的各個方面與客戶/PIC以及公司利害關係人（即PM / GM（總經理））持續並保持適當的溝通
• 準備一份經過客戶認可的每日現場日記。必要時，在對初始工作範圍進行任何更改之前，提供現場備忘錄和更改請求文件以供客戶確認。
• 變更請求也應該記錄下來並突出顯示給
  立即PM。
• 每天/及時提供必要的書面和圖片報告。這包括使用智慧表進行時間表/進度更新，同時必須對任何問題登記採用立即方法並直接向專案經理報告。
• 所有BQ 設備必須每天更新，並準確記錄有價值的資訊和備註，即安裝狀態和確切位置、序號和記錄的產品代碼/名稱、未安裝的項目和項目成本下涵蓋的附加附加元件以及變更請求。
• 確保我們的安裝品質和 T&C 符合要求的標準和客戶的期望。
• 確定技術問題並確保所有問題都得到妥善解決。
• 審查工程任務並啟動必要的糾正措施。
• 確保所有現場/場所的工作安全合規性。這也適用於客戶/建築物/專案業主制定的規則和法規。
• 設備和系統的所有設定和配置必須有序記錄並不時與所有利害關係人共用。
• 有條不紊整理所有文件報項目辦公室。
• 當出現任何事故或問題時，必須立即尋求關注和協助。
• 必須立即通知利害關係人。
• 執行系統測試和調試、使用者驗收測試以及將專案移交給客戶和內部利害關係人。
• 專案經理指派的任何其他職責。

關鍵技能：

1. 軟技能

• 良好的人際關係與關係管理
• 與團隊成員、高階管理層、代理商、銷售商、供應商和客戶互動的有效溝通技巧和風格。
• 較強的時間管理和組織能力。
• 強大的領導能力，能夠激勵團隊成員並管理衝突

2. 技術能力

• 精通 MS Office（Power Point、Microsoft Word 和 Microsoft Excel）。
  

津貼和福利

• 員工股權
• 事假
• 個人發展機會

工作目的/概述

進行市場研究，處理產品包裝，規劃推廣產品的活動和活動，創建和使用用戶角色來幫助他們有效地向消費者推銷新產品，透過詳細說明「什麼」和「來製定有效的進入市場策略」向潛在客戶展示產品背後的“為什麼”，創造產品需求，了解市場和客戶需求。

主要職責/職責：

1. 成為產品所有者並管理產品的生命週期。

2. 與顧問會面，了解公司和產品的規格，以獲取未來的招標或專案機會。

3. 與產品的銷售商和供應商密切合作，以了解他們的最新更新和新產品。

4. 定義產品和行銷願景、策略和路線圖。

5. 監督公司的品牌、廣告和促銷活動。

6. 制定策略和策略，讓更多人了解公司，促進和提高公司和品牌、服務和市場佔有率的知名度，提高公司的聲譽。

7. 辨識並產生新的業務線索。

8. 參加貿易展覽會或博覽會或重大產業相關活動，推廣公司品牌與服務。

9. 與銷售團隊優化和協調產品和行銷策略，以交付致勝產品並成功成交。

10. 開發銷售工具並對銷售團隊進行產品簡介與培訓。

11. 根據需要向客戶進行產品展示。

12. 與信譽良好的機構和供應商建立策略夥伴關係和許可機會。

13. 提出並管理行銷預算和定價策略，以實現收入目標和獲利目標。

14. 收集並分析客戶需求和當前市場趨勢，以確定推出哪些產品的優先順序。

15. 確定目標受眾並分析他們的行為，以製定成功的廣告和促銷活動，吸引他們並將其轉變為我們的客戶。

16. 為公司網站製作有價值且引人入勝的內容。

17. 追蹤、衡量、分析和報告產品推出和行銷活動的績效，獲得洞察力並根據設定的目標進行評估，以確保產品成功推出和行銷活動從構思到執行的部署。

18. 確保所有行銷資料（從網站橫幅到硬拷貝手冊和案例研究）均符合公司的品牌形象。

19. 分析當前市場趨勢，預測即將到來的市場趨勢並每月準備預測。

20. 準備並向高階管理層提交月度、季度和年度報告。

關鍵技能：

1. 軟技能

• 良好的人際關係和關係管理
• 與團隊成員、高階管理層、代理商、銷售商、供應商和客戶互動的有效溝通技巧和風格
  顧客。
• 較強的時間管理和組織能力。
• 強大的領導能力，能夠激勵團隊成員並管理衝突

2. 技術能力

• 精通 MS Office（Power Point、Microsoft Word 和 Microsoft Excel）。
• 具備多元化的協作能力，能夠帶領團隊成員、機構和供應商有效地協同工作。
• 出色的分析和解決問題的能力，能夠提出想法以增加對產品和服務的需求。
  

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Job Purpose / Overview

Conducting market research, Handling product packaging, Planning events and activities to promote the product, Creating and using user personas to help them effectively market the new product to consumers, developing an effective go-to-market strategy by detailing the “what” and “why” behind a product to potential customers, creating demand for a product, Understanding market and customer demand.

Key Accountabilities / Responsibilities :

1. Be the product owner and manage the product’s lifecycle.

2. Meet consultants to spec in the Company & products for future tenders or projects opportunities.

3. Work closely with product’s vendors and suppliers for their latest updates and new products.

4. Define the product and marketing vision, strategy, and roadmap.

5. Oversee the company’s branding, advertising, and promotional campaigns.

6. Develop strategies and tactics to getting more people to know about the company, promoting and increasing awareness of company & brand, services, and market share, and boosting the company’s reputation.

7. Identify and generate new business leads.

8. Participant at trade fairs or Expo or major industry-related events to promote company’s brand and services.

9. Optimize and coordinate product and marketing strategies with the sales team to deliver winning products and successful closing.

10. Develop sales tools and conduct product briefing and training to sales team.

11. Perform product demos to customers when required.

12. Build strategic partnerships and licensing opportunities with reputable agencies and vendors.

13. Propose and manage the marketing budget and pricing strategies to meet revenue target and profitability goals.

14. Gather and analyse customer’s requirement and current market trend to prioritize what products to be rolled out.

15. Identify the target audiences and analyse their behaviour to develop the winning advertising and promotion campaigns that attract and convert them to be our customers.

16. Produce valuable and engaging content for the company’s website.

17. Track, measure, analyse and report on the performance of product’s rollout and marketing campaigns, gain insight and assess against goals set, to ensure successful product ‘s roll out and deployment of marketing campaigns from ideation to execution.

18. Ensure that all marketing material (from website banners to hard copy brochures and case studies) are in line with the company’s brand identity.

19. Analyse current market trends, anticipate incoming ones and prepare forecasts monthly.

20. Prepare and present Monthly, Quarterly and Annual Reports to Senior Management.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Effective communication skills and style for interacting with team members, senior management, agencies, vendors, suppliers, and
  customers.
• Strong time management and organization skills.
• Strong leadership skills to motivate team members and manage conflicts

2. Technical Skills 

• Sound knowledge in MS office (Power Point, Microsoft Word, and Microsoft Excel).
• Possess diverse collaboration abilities to lead team members, agencies, and vendors to work together effectively.
• Exceptional analytical and problem-solving skills for producing ideas to increase demand for products and services.
   

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

[5-working day week job in Petaling Jaya]

• Position: Loyalty Customer Care Officer.
• Salary: RM 2500-3500.
• Location: PJ Industrial Area, Section 51, Petaling Jaya.

Chrisjac is an established recruitment firm, servicing corporate business entities/clients in Malaysia for close to three decades in staffing industry. As part of providing value added recruitment services, we are now seeking suitable candidates to assume the role of Loyalty Customer Care Administration Officer with our client who is a premier loyalty program management company in Petaling Jaya.  
The position is a full time permanent role based at their corporate office in Section 51, Industrial Area in Petaling Jaya. Working hours are from 9.00 am-6pm Monday to Friday
About the job
As the Loyalty Customer Care Administration Officer, you will be managing customer care for their various loyalty programs within the banking and financial institutions. Your role will be attending to customers interactions on a timely basis by providing accurate information on loyalty programs.
This role is fast paced. As the Loyalty Customer Care Administration Officer, you will be managing customers’ entitlements and rewards within their loyalty program.Your role will be attending to customer interactions on timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role also include procurement and managing and making delivery of rewards earned to customers.
The Candidate
We are looking for female candidates only to assume this role. She must possess at least Diploma qualification in any field coupled with strong communication skills with ability to speak fluent English and BM. Those who are also able to speak Chinese/Mandarin will be advantageous. Good command of English is essential besides conversant in BM and advantageous if also Chinese/Mandarin.
To be considered for this role, candidates should have some working experience in jobs related to customer service, tele-marketing, call centre or similar role. She must be computer literate with ability to use MS Office and internet applications

To apply for the job
Interested candidates with the right experience and qualifications should read the relevent job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review.
Alternatively, candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and suitable candidate(s) will be invited for interview promptly by our client upon receiving the application. Chrisjac will be contacting candidates within one working week of application to arrange for the initial meeting with our client.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

[八打靈再也每週工作 5 個工作天]

• 職位：忠誠客戶服務官。
• 薪資：RM2500-3500。
• 地點：八打靈再也第 51 區 PJ 工業區。

Chrisjac 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業實體/客戶提供近三十年的服務。作為提供增值招聘服務的一部分，我們現在正在尋找合適的候選人來擔任我們的客戶的忠誠度客戶服務管理官，該客戶是八打靈再也首屈一指的忠誠度計劃管理公司。
該職位是全職永久職位，位於八打靈再也工業區第 51 區的公司辦公室。工作時間為週一至週五上午 9 點至下午 6 點
關於工作
身為忠誠度客戶服務管理官，您將管理銀行和金融機構內各種忠誠度計畫的客戶服務。您的角色將透過提供有關忠誠度計劃的準確資訊來及時參與客戶互動。
這個角色節奏很快。作為忠誠度客戶服務管理官，您將在忠誠度計劃中管理客戶的權利和獎勵。您的角色將透過提供有關透過忠誠度計劃獲得的權利和獎勵的準確信息，及時參與客戶互動。您的職責還包括採購、管理和向客戶提供獎勵。
候選人
我們正在尋找女性候選人來擔任這一角色。她必須至少擁有任何領域的文憑資格，並且具有強大的溝通能力，能夠說流利的英語和國語。會說中文/國語的人會比較有利。除了精通國語外，良好的英語能力也是必不可少的，如果會中文/普通話則更有利。
要考慮擔任此職位，候選人應具有與客戶服務、電話行銷、呼叫中心或類似職位相關的工作經驗。她必須具備電腦知識，能夠使用 MS Office 和互聯網應用程式

申請該職位
具有適當經驗和資格的有興趣的候選人應閱讀上述相關工作/角色描述。閱讀完本文後，您應該將您的履歷連同您的職位申請一起轉發給我們審核。
或者，候選人可以透過我們的電子郵件將您的履歷直接轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，我們的客戶將在收到申請後立即邀請合適的候選人參加面試。 Chrisjac 將在申請後的一個工作週內聯繫候選人，以安排與我們客戶的初次會面。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Assist Section Head in fulfilling the requirements for the effective implementation of the MBL System
• Assist Section Head to maintain and develop the growth of Key Accounts
• Assist Section Head / Sales team follow up on business prospect.
• Timeliness and accuracy on handling business inquiries as per Quality System KPI.
• Build and foster collaboration with internal teams involved in service delivery.
• Build and proactively manage trust relationships with Key Accounts.
• Go beyond clients' core business to identify new opportunities.
• Be abreast of SGS new products and services and propose them to customers as appropriate.
• Assist on Debtors collection to meet DSO target.
• At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Managemen

• To plan, organize and follow up on day to day business enquiries.
• To manage, monitor and develop additional business activities of Key Accounts.
• Assist Section Head in fulfilling the requirements for the effective implementation of the MBL System.
• Assist Section Head to maintain and develop the growth of Key Accounts.
• Assist Section Head / Sales team follow up on business prospect.
• Timeliness and accuracy on handling business inquiries as per Quality System KPI.
• Build and foster collaboration with internal teams involved in service delivery.
• Build and proactively manage trust relationships with Key Accounts.
• Go beyond clients' core business to identify new opportunities.
• Be abreast of SGS new products and services and propose them to customers as appropriate.
• Assist on Debtors collection to meet DSO target.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when always carry out your responsibilities to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

PRIMARY RESPONSIBILITES

• Responsible to source for candidates based on the requirements provided by the Hiring Manager, in according to the placement needs from client.
• Provide customer service and translation services to customer from China.

SPECIFIC RESPONSIBILITIES

• Conduct and deliver recruitment needs based on Client’s needs / project secured.
• Deliver placement needs as per budget and meeting P&L for TSS Business revenues.
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS requirements.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Care Specialist to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Care Specialist, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Applicants must be willing to work in office (Location: 1 Tech Park, Bandar Utama)
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary