Total 39,682 Technical Support job vacancies in The United States of America

Responsibilities:

• Advise on and design electronic devices, components, circuits, semiconductors, and systems.
• Specify production or installation methods, materials, and quality standards for electronic products.
• Oversee the production or installation work of electronic products and systems.
• Establish control standards and procedures to ensure the efficient functioning and safety of electronic systems.
• Coordinate and oversee the maintenance and repair of existing electronic systems and equipment.
• Design and develop signal processing algorithms, implementing them through hardware and software.

Requirements:

• Fluent in English, Bahasa Malaysia, and Mandarin.
• Positive attitude, collaborative mindset, strong interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptability to change and ability to find alternate solutions.
• Critical thinking and problem-solving skills.
• Demonstrated leadership skills.
• Strong knowledge of applicable system automation and business solution software.

Perks & Benefits:

• Comprehensive Staff Benefits (EPF, SOCSO, EIS etc.)
• Personal Leave (Annual Leave, Medical and Hospitalization Leave etc.)
• Allowance (Medical Insurance & Claim)
• Training Provided.
• Company Trip.
• Annual Bonus.
• Overtime Pay

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

Job Description :-

• Plan and propose any new development and cost down activities 
• Responsible and follow tightly with subordinate activities
• To provide any support for sales team
• Hands on of R&D activities, prepare lab test report till pilot run
• Value added/improve the quality of existing product
• Develop & research new products to meet market trend and demands
• Cost down on existing products by maintaining the product quality
• Evaluation of raw materials (for replacement, cost down or alternate source with lab test report)
• Liaise with purchasing and suppliers for the materials related issue and sourcing new materials for the new product development
• Investigate and study customer complaint. Initiate corrective action on the genuine customer complaint (which related to the formulations, specification and testing & provide report and counter measures)
• Modify the existing products to meet specific customer requirement, for instance colour, finishing/appearance, costing etc based on project basis
• To carry out testing of competitor’s products against our similar range of products and prepare report based on the finding
• To ensure all the lab equipment’s are well maintained and control.
• To carry out testing for rework old stock or problematic finished goods
• To liaise or propose any extra value-added testing or certificate for products
• To ensure all technical documentations are well maintaining for audit.
• Managed a team of chemists to meet technical KPI.
• Regional support to enhance formulation synergism.
• EHS compliance to technical and QC labs respectively.
• Bachelor Degree in Chemistry or equivalent
• Min 10 years working experience in paint/similar industries
• Good interpersonal and communication skills

Perks & Benefits

• Personal leave
• Open culture

Key Responsibilities:

- Collaborate with manager and developers to understand the technical aspects of the product.
- Write and edit a variety of technical content, including product documentation, user guides, knowledge base articles, and release notes.
- Develop engaging marketing materials, such as website copy, blog posts, case studies, and whitepapers, to promote our systems and its features.
- Ensure all content adheres to brand voice and style guidelines while maintaining accuracy and consistency.
- Conduct research to stay updated on industry trends, best practices, and competitor offerings to enhance the quality and relevance of our content.
- Work closely with the marketing team to support content initiatives and campaigns, providing technical expertise and insights as needed.
- Collaborate with designers and multimedia specialists to create visually appealing and interactive content, including infographics, videos, and interactive tutorials.

Qualifications:

- Bachelor's degree in English, Communications, Journalism, Technical Writing, or a related field.
- Proven experience as a Technical Copywriter, Content Writer, or Technical Writer, preferably in the technology or SaaS industry.
- Excellent writing, editing, and proofreading skills with a keen eye for detail and accuracy.
- Strong understanding of technical concepts and the ability to translate them into clear and concise content for a non-technical audience.
- Familiarity with content management systems (CMS) and collaboration tools such as Google Docs, Microsoft Office, or Confluence.
- Experience with SEO best practices and keyword research to optimize content for search engines is a plus.
- Ability to work independently with minimal supervision and meet deadlines in a fast-paced environment.
- Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams.

Perks:

We offer competitive compensation, comprehensive benefits, and a flexible work environment where your ideas and creativity are valued and rewarded.

If you're a skilled Technical Copywriter with a passion for technology and a knack for translating complex concepts into compelling content, we'd love to hear from you! Apply now and be part of our journey to reshape the future of hiring.

職責：

• 就電子設備、組件、電路、半導體和系統提供建議和設計。
• 規定電子產品的生產或安裝方法、材料和品質標準。
• 監督電子產品和系統的生產或安裝工作。
• 建立控制標準和程序，確保電子系統的高效運作和安全。
• 協調和監督現有電子系統和設備的維護和修理。
• 設計和開發訊號處理演算法，透過硬體和軟體實現它們。

要求：

• 精通英語、馬來語和華語。
• 正向的態度，協作心態，較強的人際溝通能力。
• 優秀的書面和口頭溝通能力。
• 適應變化和尋找替代解決方案的能力。
• 批判性思考和解決問題的能力。
• 表現出領導能力。
• 對適用的系統自動化和業務解決方案軟體有豐富的了解。

津貼和福利：

• 全面的員工福利（EPF、SOCSO、EIS 等）
• 事假（年假、病假、住院假等）
• 津貼（醫療保險及索賠）
• 提供培訓。
• 公司旅行。
• 年度獎金。
• 加班費

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

The ideal candidate will have a strong background in technical writing, combined with expertise in system testing methodologies. 

Key Responsibilities:

• Collaborate with the development team to understand software requirements and design specifications.
• Develop comprehensive test plans and test cases to effectively evaluate software functionality and performance.
• Execute manual and automated tests to identify defects, bugs, and performance issues.
• Document test results, including detailed defect reports and technical write-ups.
• Work closely with developers to troubleshoot and resolve issues in a timely manner.
• Conduct regression testing to ensure software stability across different releases.
• Participate in the continuous improvement of testing processes and methodologies.
• Stay updated on industry best practices and emerging technologies in software testing.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a Software Tester or Quality Assurance Engineer.
• Strong proficiency in technical writing, with the ability to articulate complex technical concepts clearly and concisely.
• In-depth knowledge of software testing methodologies, tools, and best practices.
• Experience with system testing, including functional testing, regression testing, and performance testing.
• Familiarity with automation testing frameworks such as Selenium, JUnit, or TestNG is a plus.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• ISTQB certification or equivalent is preferred.

Benefits:

• Competitive salary and benefits package.

Job Description

The role is to sell and promote the game-changing technology of levitated rotating products, such as turbo blowers, turbo-compressors, and vacuum pumps, which is fast changing industry practice. 

Because of the tremendous advantages brought by this technology, enterprising, dynamic individuals will be selected to trailblaze the products. As such, the job offers tremendous scope for career advancement.

Requirements

• Good sales experience in blowers and compressors and its applications to industry
• Degree in Mechatronics or Electrical Engineering and Electronics will be advantegeous.
• Must have a good command of spoken and written English
• Applicants must be Malaysian citizens
• Ability to speak/read Mandarin will be advantageous

Perks & Benefits

• Bonus
• PA

Job Description

• To assist in maintenance work procurement and productivity;
• To build a long term relationship with clients, suppliers and sub-contractors;
• To follow up on maintenance works and be the middle person of contact
  between clients, contractors and suppliers;
• To record maintenance works daily and arrange contractor or supplier
  accordingly;
• To monitor and review all the maintenance works by contractor and supplier;
  To perform other related duties as required during working hour

Job Requirement

• No working experience required.
• Required skill(s): MS Office.
• Good interpersonal skill, good initiative and positive attitude.
• Good team player with strong commitment and self‐motivated.
• Ability to work independently.
• Able to multitask and prioritize daily workload.
• Language skill: English and Bahasa Malaysia.

• Medical
• Miscellaneous allowance
• Education support

Job Responsibilities:

• To involve in preparing installation, assembling, commissioning & troubleshooting of security systems such as CCTV, Card Access System, intelligent alarm monitoring systems and etc.
• To involve in testing of in-house as well as 3rd party security products.
• Added Advantages : Knowledge in Fiber To The Home(FTTH), Public Address(PA) System, SMATV System and Intercom System
• To help customers to solve technical issues.
• To involve in servicing of security products.
• To report service & repair status to their respective supervisor.
• To assist in preparation & submission of various technical reports to their respective supervisor.
• To provide system or product training to the customers 

Requirement:

• Required Skill(s): Microsoft Office, Technical Knowledge in ELV Systems, ,ICT and computer is an added advantage.
• Analytical thinking and Good Self Discipline
• Ability to work independently without much supervision.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Open culture
• Personal development opportunities

Job Summary :

The General Administrator is responsible for supporting various departments within an organization by performing a range of administrative tasks. This role requires strong organizational skills, effective communication abilities, and the capacity to manage multiple tasks efficiently.

Key Responsibilities :

• Administrative Support: Provide comprehensive administrative support to the team, including managing calendars, scheduling meetings, and organizing events.
  
  
• Document Management: Prepare, organize, and store various company documents, ensuring all paperwork is up-to-date and readily accessible.
  
  
• Communication: Handle incoming calls, respond to emails, and liaise with clients and vendors to ensure all queries are addressed promptly and professionally.
  
  
• Data Entry and Record Keeping: Perform data entry tasks and maintain accurate records of company operations, financials, and other critical data.
  Office Management: Ensure office supplies are maintained, including checking inventory and ordering new supplies as needed.
  
  
• Reporting: Assist with the preparation of regular reports on expenses, office budgets, and other expenditures.
  
  
• Human Resources Support: Assist the HR department with the recruitment process, employee onboarding, and maintaining employee records.

Skills and Qualifications :

• Organizational skills: Excellent ability to organize tasks, documents, and schedules effectively.
  
  
• Communication skills: Strong written and verbal communication skills to interact with various stakeholders.
  
  
• Problem-solving skills: Ability to address issues promptly and find effective solutions.
  
  
• Attention to detail: High level of accuracy in all tasks, from data entry to managing schedules.
  
  
• Technical proficiency: Comfortable with office software, including MS Office Suite (Word, Excel, Outlook) and any specific database management or scheduling tools used by the company.

Educational Requirements :

A high school diploma is required; however, a bachelor’s degree in Business Administration, Communications, or a related field can be advantageous.

Experience :

Previous experience in an administrative role is preferred. Experience in the specific industry of the company may also be beneficial.

Perks & Benefits

• Personal leave
• Personal development opportunities

Job Description

• To assist in maintenance work procurement and productivity;
• To build a long term relationship with clients, suppliers and sub-contractors;
• To follow up on maintenance works and be the middle person of contact
  between clients, contractors and suppliers;
• To record maintenance works daily and arrange contractor or supplier
  accordingly;
• To monitor and review all the maintenance works by contractor and supplier;
• To perform other related duties as required during working hour

Job Requirement

1. No working experience required.
2. Required skill(s): MS Office.
3. Good interpersonal skill, good initiative and positive attitude.
4. Good team player with strong commitment and self‐motivated.
5. Ability to work independently.
6. Able to multitask and prioritize daily workload.
7. Language skill: English and Bahasa Malaysia.

1. Medical
2. Miscellaneous allowance
3. Education support

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Vitally is a leading manufacturer and supplier of Aluminium Home Products, artistic Eco Art Panel, and Aluminium Composite Panel in Malaysia and is headquartered in Muar, Johor. As a result of our commitment to the business over the years, we have successfully established ourselves as a trusted partner with property developers, interior designers and key players in the industry. As part of our commitment for continuous improvement and our business expansion plan, we are currently seeking energetic and dynamic candidates to join our team.

Responsibilities:

• Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
• Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
• Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.
• Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
• Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions.
• Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
• Performs any other tasks and responsibilities within the Branch Operations as and when required.
   

Job Requirements:

• Candidate must possess at least a SPM/ STPM/ Diploma/ Bachelor's Degree in any field.
• At least 2 years' working experience in customer communication and sales coordination.
• Applicants must be willing to work for 5.5 days.
• Conversant in both spoken and written of Bahasa Malaysia and English.
• Proficient in Microsoft Office applications (especially Microsoft Excel).
• Details oriented with good interpersonal and communication skills.
   

Perks & Benefits:

• Attractive salary package with yearly salary increment and performance bonus
• Working with stable and well-established company
• Rewards and recognition such as long service award
• Provide on the job training
• Medical benefits
• Staff purchase discounts

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.
   

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.
   

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building