Total 98 Product Specialist job vacancies in Selangor

• You secure the highest possible goods availability in partnership with the commercial team and taking into account country-specific positioning campaigns, the commercial calendar and local store activities.
• You act as the main contact partner in the store for all range administration and operational supply-related questions, both for the commercial team in the store and the country Retail Supply Integration department.
• You work actively with sales in the area of range management by securing qualitative and timely administration of the range in the systems and highlight deviations on the range frame and parameters. 
• You contribute to successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
• You work actively with the commercial team with the range change process led by the commercial team by providing information regarding sales space parameters, expected sales start, quantity and remaining outgoing quantities.
• You support the Goods Flow Manager with the stock discrepancies analysis as part of the inventory management process. Produce necessary follow-ups for the commercial and management team regarding operational processes in the store, including phasing in and out, overstock and concrete, activities and non-central shortages.
• You ensure personal development by requesting support from the Sales and Supply Support Manager to improve work competence. Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store.
• You work with the agreed global and local Key Performance Indicators, focusing particularly on achieving high goods availability at the lowest total cost.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are currently seeking a dedicated and experienced Senior Sales Specialist to join our dynamic team. As a Senior Sales Specialist, you will be responsible for providing expert advice and guidance to clients on life insurance products, responsible to respond to customer inquiries and close sales while maintaining high levels of customer satisfaction. The ideal candidate should have a passion for sales, excellent communication skills, and the ability to promote insurance products effectively over the phone.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote BJAK Life Insurance products and services.
• Provide accurate information about insurance policies, coverage options, and benefits to customers.
• Listen empathetically to customer needs and suggest suitable insurance plans tailored to their requirements.
• Close sales by effectively presenting the value of BJAK Life Insurance products.
• Meet and exceed sales targets while maintaining high levels of customer satisfaction.
• Document customer interactions and sales activities in the company's CRM system.

• High school diploma or equivalent (Bachelor's degree preferred).
• Previous experience in Financial Advisor or related fields is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and target-driven environment.
• Knowledge of insurance products and terms is a plus.
• Ethical and customer-focused approach to business.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are currently seeking a dedicated and experienced Financial Services Specialist to join our dynamic team. As a Financial Services Specialist you will be responsible for providing expert advice and guidance to clients on life insurance products, responsible to respond to customer inquiries and close sales while maintaining high levels of customer satisfaction. The ideal candidate should have a passion for sales, excellent communication skills, and the ability to promote insurance products effectively over the phone.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote BJAK Life Insurance products and services.
• Provide accurate information about insurance policies, coverage options, and benefits to customers.
• Listen empathetically to customer needs and suggest suitable insurance plans tailored to their requirements.
• Close sales by effectively presenting the value of BJAK Life Insurance products.
• Meet and exceed sales targets while maintaining high levels of customer satisfaction.
• Document customer interactions and sales activities in the company's CRM system.

• High school diploma or equivalent (Bachelor's degree preferred).
• Previous experience in Financial Advisor or related fields is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and target-driven environment.
• Knowledge of insurance products and terms is a plus.
• Ethical and customer-focused approach to business.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

Your contribution to something big!

Job Responsibilities:

• Organize, implement and coordinate PT product and application trainings and events) within the ASEAN Hub and Malaysia

Job Tasks:

• Organize, implement and coordinate PT product and application trainings and events within the within the ASEAN Hub and Malaysia
• Conceptualize training material (presentations, worksheets etc.) and coordinate trainings & qualification in local languages for
  • PT internal staff
  • PT customers (dealers/ users)
  • external services (promoters, merchandisers and demonstrators)
• Execute training sessions, webinars, workshops etc. in groups or individually (focus Malaysia & Singapore)
• Provide application support in within the ASEAN Hub and Malaysia
• Provide a link to access PT Academy, PT Forum and Encyclopedia of PT
• Initiate product launch and marketing concept related activities together with Marketing managers in Country
• Keep and report data on completed courses, absences, issues etc.
• Observe and evaluate results of training programs
• Determine overall effectiveness of programs and suggest improvements

For our Distribution Center in Port Klang Malaysia, we are currently looking for a System Specialist who will be responsible for the set up and optimization of our warehouse and order management systems, securing efficient workflow in the warehouse and integration with automated systems.

Our System Specialist will:

• Work closely with the local team to improve logistics operations through our warehouse management systems.
• Ensure roll-out and necessary training for implementation of new releases with the aim to maximally use its functionalities. Create and maintain training documentation and resources.
• Monitor daily and weekly operations and identify potential risks or improvement needs.
• Provide reports related to the performance of the systems.
• Addresses issues to systems vendors.
• Take part in the regional Warehouse Management Systems meetings, propose change requests & performs the ROI analysis of new change requests on behalf of local unit.
• Ensure the WMS complies with relevant audit requirements.

For our Distribution Center in Port Klang Malaysia, we are currently looking for an Operations Support Specialist responsible to enable delivery of goods within the agreed lead time and quality, at the lowest possible operational costs, with the customer in focus and the total supply chain in mind.

Our Operations Support Specialist will:

• Secure operations in the warehouse are executed to meet excellence in operations and collaboration with the External Service Provider (ESP) and other relevant stakeholders (Customs, Supply Operations, Retailers, etc.).
• Coordinate and optimize inbound and outbound planning execution tasks to secure goods delivery within the agreed parameters.
• Support development and implementing the warehouse's mapping strategy, including picking activity to optimize efficiency and continuously improve in-warehouse processes, in collaboration with service providers.
• Follow up on activities of the ESP in the warehouse unit to achieve expected results and initiate corrective actions with the goal of improving service standards at the lowest possible costs.
• Update, follow up and communicate KPI’s (inventory, quality, efficiency).
• Support ESP to secure 100% compliance for export related activities in warehouse (labeling, fumigation).
• Contribute to improving and optimizing the local ways of working.
• Take part in global and local projects to find efficient and innovative ways to optimize the unit logistic process and systems.

Job Description

Senior Product Specialist

• Based in Malaysia, named one of the Best Companies to Work for in 2019 by HR Asia
• Join the premier biopharmaceutical company that has been in the business for more than 25 years and in AP for over 60 years.

Overall Purpose

• Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus of activities is to drive business for products through building relationship with key stakeholders within the account.
• Achieve maximal sales and market share through personal promotion that is targeted and tailored for customers that benefits patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities.
• 100% compliant with internal medical, legal & compliance processes

WHAT YOU WILL DO

Responsibilities include, but are not limited to: 

Strategic Sales Objectives & Sales Expertise (50%)

• To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)
• Demonstrate high level of sales expertise and relationship management (through product & TA knowledge; selling skills, product presentation skills & managing customers)
• Be accountable for sales, activities and compliance within the assigned territory

Territory & Account Management (50%)

• Proactively plan and optimize overall sales results performance through effective territory management
• Demonstrate ability to resolve problems in timely manner, escalate issues early
• Effective planning & execution of marketing/promotional activities according to plan (eg Focus Group Meeting, Lunch & Learn, Scientific leader engagement program & digital programs execution)
• Ensure timely submission and approval of documentations & reports for activities
• Build and execute account plans for key accounts, through in-depth understanding of customers (profile/behavior/influence network/needs etc.)

WHAT YOU MUST HAVE

To be successful in this role, you will have:

• Degree in Pharmacy/ Biomedical Science/ Arts/ Business
• Minimum 5 years pharmaceutical sales experience in Pharmaceutical industry
• Experience in Oncology is an added advantage
• Strong presentation skills, positive attitude and strong sales achievement
• Strong customer focus and proven relationship building skills
• Good track record in sales, with a history of achieving results
• Experience in handling projects from end to end

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

System Audit:

Inspect plant to review the current cleaning performance.

Examine the hardware system and observe the current cleaning methodologies.

Use different process tools to evaluate the cleaning cost and utility consumptions like water, steam, and effluent.

System Improvement Recommendation:

Generate report for:
* suggested design changes to improve cleaning performances

* suggest chemical / cleaning methodology changes

* evaluate and indicate probable utility savings

* calculate and compare the current against proposed cleaning costs

Conduct trial:

Carry out trials to deliver agreed results

Demonstrate and document the improvement  in cleaning performances and efficiency

Generate SOP for regular operation

Identify new Business opportunity:

Identify cleaning needs for customer and generate opportunity

Map the clients process and probable opportunity

Performance evaluation:

Conduct indepent periodic visits to evaluate the cleaning performance for plant where Diversey regime is on,

Generate report carrying the deviations and the recommendations.

Application Specialist to support the business development of all sectors of F&B

We are looking for a motivated, dynamic Residential Indoor Sales Specialist (RISS) to join our team based at Headquarter (PJ). Your responsibilities will be to convert incoming enquiries into sales or secure appointment for site inspection and good in follow up with customers.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the Residential Indoor Sales Specialist team.

In this role you will be responsible for:

• Responsible for handling incoming calls for opportunities
• Process enquiries and proactively resolve customer issues & challenges effectively
• Build strong internal and external relationship through customer service support and delivery
• Convert incoming enquiries into sales or secure appointment for site inspection
• Identify and follow-up opportunities to gain new customers and conduct upselling to existing customers
• Proactively call to convert jobs into contracts
• Identify and follow-up complaints from newly signed up customers to prevent pre-mature termination
• Process all customers’ contracts and job orders in timely manner
• Effectively plan Residential Specialist’s work for optimum productivity
• Ensure all documentation pertaining to customers are updated into the respective service database timely and accurately
• Ensure the sales loop is reported accurately on daily basis
• Work out and agree on a payment plan with customer and support Residential Specialist as and when necessary
• Any other task or duties that maybe assigned from time to time

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in telemarketing environment

• Highly successful at converting incoming enquiries into sales or secure appointment for site inspection

• Good communication skills and has the ability to communicate fluently on the phone
• Call centre experience is an added advantage
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges

Highly Desirable:

Excellent customer service via phone & negotiation skills

• Ability and driven to convert incoming enquiries into sales or secure appointment for site inspection & exceed targets

Versatility to build rapport with people at all levels

Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage

Commercially focused acumen

Rewards and Benefits

• Attractive base salary and incentives
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Residential Indoor Sales Specialist and Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn. Bhd.,

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Key Responsibilities

• Manage cross functional team which includes Customer Operations, Finance & Commercial & Consignment Controllers on consignment process.
• Monitor stock reports for both IRIS & IHS regarding consignment stock.  Full accountability for leading consignment inventory management.
• Train relevant associates on the consignment management process Ensure that inventory is only consigned to accounts with appropriate signed contracts.  Enforce consignment audit frequency together with commercial.
• Reconcile consignment audit outcomes together with commercial team.
• Monitor month on hand stock and return on consignment sales per account Manage reporting of key consignment KPIs as well as required action or remediation plans and provide monthly updates to business.
• Work closely with Customer Operations to ensure that missing lenses are billed accordingly Work closely with Customer Operations on instructions for scrapping & transfer of consignment stock Constant support to field force on a daily.

Education: Matric or relevant tertiary degree

Languages: English

           

Competency Profile                                

  

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Your contribution to something big!

Job Description

• Responsible for sales in defined territory through active development, maintenance & growth of existing and potential direct dealers
• Entrepreneurial turnover and profit responsibility (stronger price realization within the defined corridors, optimization in terms of customer structure and product mix)
• Support of dealers in B2B portal
• Implementation of central marketing activities and strong collaboration with user and retail marketing
• Systematic follow-up on visits and planning of next steps for the development of direct dealers
• Instruction of the trading personnel
• Comments on turnover and profit incl. definition of measures
• Information gathering about competitors & market trends

Role:

1. Represent the brand, culture, and values of clients.
2. Maintain a positive, empathetic, and professional attitude towards customers.
3. Provide timely support through various communication channels.
4. Ensure professional, efficient, and quality service to clients.
5. Cross-sell additional bank products and services.
6. Capture client feedback for future improvement.
7. Identify and escalate priority issues through proper channels.
8. Work with team members to provide better customer support.
9. Keep job knowledge up to date through upskill training.

1. Bachelor’s Degree or equivalent in any discipline.
2. B2 level English Language proficiency.
3. 6 months to 1 year of customer service experience in the banking industry.
4. Decision-making and analytical skills.
5. Flexibility to changes and sense of urgency.
6. Good time management skills.
7. Ability to work under pressure and deliver set goals.
8. Strong communication and interpersonal skills.
9. Ability to multitask, follow directions, and use computer systems effectively.
10. Must be able to speak, read and write in (Simplified) Chinese or Cantonese (Traditional Chinese)

1. Opportunity to represent a reputable brand and provide professional service.
2. Chance to work in a dynamic environment as part of a team.
3. Continuous learning and upskilling opportunities.
4. Contribution to improving customer satisfaction and loyalty.
5. Exposure to diverse communication channels and customer interactions.
6. Competitive salary and potential for career growth within the company.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are currently seeking a dedicated and Mandarin-proficient professional to join our team as a Customer Experience Specialist. The ideal candidate should be available to start within two weeks and will play a crucial role in ensuring exceptional customer satisfaction through effective communication and problem-solving.

Responsibilities:

• Engage with customers in a professional and friendly manner, providing assistance and resolving inquiries through various channels (phone, email, chat).
• Effectively communicate with Mandarin-speaking customers, addressing their needs and concerns.
• Identify and resolve customer issues promptly, ensuring a positive customer experience.
• Develop a comprehensive understanding of our products/services to provide accurate information and guidance to customers.
• Maintain detailed and accurate records of customer interactions and transactions.
• Collaborate with cross-functional teams to escalate and resolve complex customer issues.

• Proficient in Mandarin (spoken and written) is essential for effective communication with Mandarin-speaking customers.
• Previous experience in a customer service or support role is preferred.
• Strong communication skills in both Mandarin and English.
• Excellent interpersonal skills and ability to convey information clearly.
• Demonstrated ability to analyze and resolve customer issues in a timely and effective manner.
• Immediate availability to start within two weeks.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

Date Posted:

2024-01-17

Country:

Malaysia

Location:

Sigma Elevator (M) Sdn Bhd, 15-02 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

At Otis, it’s our people that make us different.

Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. Come and join us today and be part of the Forbes 2023 World's Best Employers!

About you

Sigma Elevator is growing and we are recruiting a Recapture Specialist, reporting to the Service Sales Manager, the main goal of the role is to develop new business opportunities by growing our maintenance portfolio, proactively prospect potential accounts for new business, and develop and build solid relationships with new customers.
 

What you will be doing

• Accountable for recapture / recovery target all time.

• Managing prospects by proposing services and negotiating service maintenance contract.

• Collaborating with service operation and technical team in ensuring safety, quality and compliance with statutory requirements.

• Actively promoting Company products and selling service upgrades.

• Maintaining customer relations in line with Company KPI and exceeding customer satisfaction.

• Spearheading the role of customer defender and be responsible for carrying out practical initiatives to address genuine customer complaints and/or to prevent new contract cancellation.

• To perform any other responsibilities as required and requested by Head of Department and/or the Management.

• Managing QR and providing estimates to current customer of all regular work and repair if needed.

What you will need to be successful

• Degree/Diploma in any discipline or with relevant working experience.

• Knowledge and experience in the elevators or construction is an added advantage.

• High level of self-discipline.

• Goal driven and able to deliver high level of work commitment.

• Self-starter character, able to work independently with minimal supervision.

• Confident and possess excellent negotiation and communication skills.

• Enjoys face-to-face interaction and possess a team player mindset.

• Desire and willingness to learn new things.

• Fresh graduates/those without working experiences are encouraged to apply.

• Possess a car and a valid driving license.

What’s In it For Me

• Opportunity to work with the world market leader in a crisis-proof industry.

• We offer you lucrative remuneration including basic salary, allowances and attractive sales incentive.

• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and #BuildWhatsNext

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Role Description:

The Product Specialist (PS) is the expert for the specific product group(s) in the sub-region from the technical and commercial perspectives and drives product related activities, collects market intelligence and conveys future product requirements to the Business Unit. The Product Specialist (PS) is responsible for turnover and gross margin (in country margin and regional BU gross margin) in agreement with the BU. He/She is also responsible for product positioning / image in the region in agreement with the BU.

Objectives:

• As product experts who deliver product competitiveness to contribute trade marketing excellence, ensure Knee Joint excellence between Business Unit (BU) and Regional Office (RO); creating product competitiveness based on product knowhow & marketing knowledge; satisfy customers by providing attractive customer solutions; high customer orientation with go to market focus.
• Support Business Unit and sales force. Agree on promotion and campaigns (product specific content for communication).
• Create Product Plan of activity; Support with specific product training and do the internal product training for marketing and sales and externally for both 1st and 2nd Trade Level (TL).
• Responsible for the development and implementation of product strategy in conjunction with the BU Follow through of Growth Projects (CAP).
• Responsible for business for respective product groups (follow-up w/ KPI defined).
• Define positioning of product line (specification and pricing) by distribution channel.
• The expert in market intelligence for his/her products (customer, competitors, pricing, service, coverage, features, USPs, etc.)
• Analyse business with FAS. Keep tap on figures for business plan (sales volume and revenue)
• Define product category specific price components in alignment with Country marketing & sales force.