Customer Support Representative / 客戶支援代表
Full-time
Junior Executive
1 day ago
Vitally 是馬來西亞鋁製家居產品、藝術生態藝術板和鋁複合板的領先製造商和供應商,總部位於柔佛州麻坡。由於我們多年來對業務的承諾,我們已成功成為房地產開發商、室內設計師和行業主要參與者值得信賴的合作夥伴。作為我們持續改進和業務擴展計劃承諾的一部分,我們目前正在尋找充滿活力和活力的候選人加入我們的團隊。職責:規劃和監控日常產品測量和安裝進度,確保按照客戶要求和公司標準及時交付。與分包商和業主聯絡,安排產品測量和安裝服務,並不時更新相應的狀態。準...
Vitally 是馬來西亞鋁製家居產品、藝術生態藝術板和鋁複合板的領先製造商和供應商,總部位於柔佛州麻坡。由於我們多年來對業務的承諾,我們已成功成為房地產開發商、室內設計師和行業主要參與者值得信賴的合作夥伴。作為我們持續改進和業務擴展計劃承諾的一部分,我們目前正在尋找充滿活力和活力的候選人加入我們的團隊。
職責:
- 規劃和監控日常產品測量和安裝進度,確保按照客戶要求和公司標準及時交付。
- 與分包商和業主聯絡,安排產品測量和安裝服務,並不時更新相應的狀態。
- 準備與產品測量和安裝服務請求有關的所有相關文件,並及時將所有此類資訊更新到系統中。
- 確保客戶的請求、詢問、回饋和投訴得到記錄並及時解決。
- 確保從總部收到的所有貨物均符合客戶的訂單且狀況良好。
- 協調接收客戶退貨以及將過期材料/貨物處理回總部。
- 根據需要執行分支機構運作中的任何其他任務和職責。
工作要求:
- 候選人必須至少擁有任何領域的 SPM/ STPM/文憑/學士學位。
- 至少2年客戶溝通與銷售協調工作經驗。
- 申請人必須願意工作5.5天。
- 精通馬來語和英語的口語和書面語。
- 精通 Microsoft Office 應用程式(尤其是 Microsoft Excel)。
- 注重細節,具備良好的人際溝通與溝通能力。
津貼和福利:
- 具吸引力的薪資待遇,每年加薪和績效獎金
- 與穩定且信譽良好的公司合作
- 獎勵和認可,例如長期服務獎
- 提供在職訓練
- 醫療福利
- 員工購買折扣
Vitally is a leading manufacturer and supplier of Aluminium Home Products, artistic Eco Art Panel, and Aluminium Composite Panel in Malaysia and is headquatered in Muar, Johor. As a result of our commitment to the business over the years, we have successfully established ourself as a trusted partner with property developers, interior designers and key players in the industry. Currently, Vitally has over 200 employees well spread at our headquarter and manufacturing plant in Muar, Johor as well as several sales offices in various states of Malaysia. As part of our commitment for continuous improvement and our business expansion plan, we are currently seeking energetic and dynamic candidates to join our team.
Why join us?
At Vitally, we believe that a positive and healthy working relationship coupled with teamwork as well as opportunities to grow and improve are key to a successful business. Therefore, we constantly strive to create a safe as well as a conducive learning and working environment where all employees enjoy working in. We are certain that all these will help developing and enhancing employees’ sense of responsibility, as well as motivating them to pursue personal excellence. Hence for them to also grow together with the Company, so that we can all work towards achieving the Company’s ultimate goal – “Building a Strong Corporate Brand and Image Whilst Pursuing Personal Excellence In Life”.