Total 84 Customer Service job vacancies in Johor

工作職責：

• 透過電話、電子郵件或即時聊天及時回覆客戶詢問，並提供準確的資訊或協助。
• 認真傾聽客戶的疑慮，解決問題，找到適當的解決方案，確保客戶滿意。
• 達到或超過關鍵績效指標 (KPI)，例如呼叫解決時間、客戶滿意度評分、首次通話解決率和遵守時間表。
• 隨時了解產品或服務、公司政策和行業趨勢的最新信息，以便為客戶提供準確且相關的資訊。

工作要求：

• 至少 SPM 畢業生並精通英語和中文。
• 擁有客戶服務經驗，最好有呼叫中心經驗。

工作時間：

• 5.5天，固定早班

津貼和福利

• EPF、SOCSO、阿拉巴馬州

Job Responsibilities:

• Respond promptly to customer inquiries via phone calls, emails, or live chat, and provide accurate information or assistance.
• Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction.
• Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule.
• Stay updated on product or service offerings, company policies, and industry trends to provide accurate and relevant information to customers.

Job Requirements:

• Minimum SPM graduate and proficient with both English & Chinese languages.
• Possessed experiences in customer service line, preferably in Call Centre.

Working hours:

• 5.5 days, fixed morning shift

Perks & Benefits

• EPF, SOCSO, AL

Business Nature: Outsourced customer service @Bukit Indah, Johor 

Working hours:

• Monday - Friday: (8AM - 5PM / 8:30AM - 5:30PM / 9AM - 6PM) Shifts are based on operational requirements
• Saturday: (8AM -12PM / 8:30AM - 1230PM /9AM - 1PM) 
• OFF: Sundays, and SG-based Public holiday

Salary: Up to RM4500 per month

Job Responsibilities:

• Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.
  Channels: Inbound & outbound calls, email (only for internal communication)

Requirements:

• With at least 1-year of experience in customer service
• Preference for candidates with Call Centre experience – Voice and non-voice
• Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker)
• Proficient in Microsoft Office
• Swift typing skills

Benefits

• Opportunities for promotion
  
• Professional development

• BPO Company @ Bukit Indah
• Up to RM 4500++ (depends on experience)
• Min SPM
• Benefit: Allowances

Job Responsibility:

• Handling all inbound and outbound calls pertaining to customer complaints and other raising issue
• Handling general inquiries related to billing and other concerns from customers

Requirements:

• Qualification: Min SPM
• Able to liaise with both Mandarin and English speaking counterpart
• Knowledge in Microsoft Office and possess swift typing skills
• Minimum 1 year related working experience

If interested, please send your resume or Whatsapp to 0187633119

Perks & Benefits

• Allowance
• EPF
• SOCSO

• Call centre @ Medini, Iskandar Puteri
• Up to RM 9000++ (depends on experience)
• Min SPM 至少 SPM
• Benefit: KPI allowance and night shift allowance

Job Responsibility:

• Handling all inbound calls pertaining to customer general enquiries, complaints and other raising issue
• Exceed customer expectations in terms of customer service and accurate information

Requirements:

• Qualification: Min SPM
• Able to liaise with both Japanese and Mandarin speaking counterpart
• Able to work rotate shift

If interested, please send your resume or Whatsapp to 0187633119

Perks & Benefits

• Allowance
• EPF
• SOCSO

業務性質：外包客戶服務

工作時間：每週6天（含輪班和夜班）

薪水：高達 RM2100

工作職責：

• 回覆客戶問題、投訴等（電話、電子郵件、即時聊天）
• 保存客戶互動、交易、評論和投訴的記錄。
• 必要時與同事溝通協調。
• 受理並解決客戶投訴。

要求

• 至少擁有SPM資格
• 舒適地使用電腦

好處

• 津貼

• Manufacturer @ Masai
• Up to RM 4500 (depends on experience)
• Min Certificate

Job Responsibility:

• Perform equipment testing and commissioning according to design conditions, service and repair
• Diagnose, troubleshooting and correct malfunctions in electrical and mechanical on equipment
• Promoting Annual Maintenance Contract (AMC) service and indirect sales on company products

Requirements:

• Qualification: Minimum Certificate
• Minimum 3 years work experience in Electrical Control Panel & Power Panel
• Possess own transport
• Able to travel when needed
• Able to liaise with English speaking counterpart

If interested, please send your resume or Whatsapp to 0187633119

Perks & Benefits

• Personal leave
• EPF
• SOCSO

• Call centre @ Medini
• Up to RM 3500++
• Min SPM

Job Responsibilities:

• Handling all inbound calls pertaining to customers general enquiries and complaints 
• Exceed customers expectation in terms of customer service and accurate information

Requirements:

• Minimum SPM
• Able to liaise with English speaking counterpart
• Knowledge in computer literate
• Able to work rotate shift

If interested, please send your resume or Whatsapp to 0187633119

Perks & Benefits

• Allowance
• Shuttle Bus
• EPF

• 呼叫中心@Medini
• 高達 RM 3500++
• 最低 SPM

工作職責：

• 處理與客戶一般查詢和投訴有關的所有來電
• 在客戶服務和準確資訊方面超越客戶的期望

要求：

• 最低 SPM
• 能夠與英語同行聯絡
• 電腦知識
• 能夠輪班工作

如有興趣，請寄履歷或Whatsapp至0187633119

津貼和福利

• 津貼
• 機場擺渡車
• 公積金

• Call Centre @ Bukit Indah
• Up to RM 4500++ (depends on experience)
• Min SPM
• Benefit: Allowances

Job Responsibility:

• Handling all inbound and outbound calls pertaining to customer complaints and other raising issue
• Handling general inquiries related to billing and other concerns from customers

Requirements:

• Qualification: Min SPM
• Able to liaise with both Mandarin and English speaking counterpart
• Knowledge in Microsoft Office
• Minimum 1 year related working experience

If interested, please send your resume or whatsapp to 0187633119

Perks & Benefits

• Allowance
• EPF
• SOCSO

• BPO 公司@Bukit Indah
• 高達 RM 4500++（取決於經驗）
• 最低 SPM
• 福利：津貼

工作職責：

• 處理與客戶投訴和其他問題相關的所有呼入和呼出電話
• 處理與帳單相關的一般詢問以及客戶的其他問題

要求：

• 資格：最低SPM
• 能夠與國語和英語的同行聯絡
• 了解 Microsoft Office 並具備快速打字能力
• 至少 1 年相關工作經驗

如有興趣，請寄履歷或Whatsapp至0187633119

津貼和福利

• 津貼
• 公積金
• 社會保險協會

• 呼叫中心@ Medini，依斯干達布蒂裡
• 高達 RM 9000++（取決於經驗）
• 最低 SPM 至少 SPM
• 福利待遇：KPI津貼、夜班津貼

工作職責：

• 處理與客戶一般查詢、投訴和其他問題相關的所有來電
• 在客戶服務和準確資訊方面超越客戶期望

要求：

• 資格：最低SPM
• 能夠與日語和普通話對方聯絡
• 能夠輪班工作

如有興趣，請寄履歷或Whatsapp至0187633119

津貼和福利

• 津貼
• 公積金
• 社會保險協會

業務性質：外包客戶服務@Bukit Indah, Johor

工作時間：

• 週一至週五：（上午 8 點至下午 5 點/上午 8:30 至下午 5:30/上午 9 點至下午 6 點）班次依營運要求而定
• 週六：（上午 8 點 - 下午 12 點 / 上午 8:30 - 下午 1230 點 / 上午 9 點 - 下午 1 點）
• 休息日：週日及新加坡公共假期

薪水：每月高達 RM4500

工作職責：

• 透過工程師和工程師的呼入和呼出電話處理客戶的詢問。
  管道：來電、來電、電子郵件（僅用於內部溝通）

要求：

• 擁有至少1年客戶服務經驗
• 優先考慮具有呼叫中心經驗的候選人 - 語音和非語音
• 流利的英漢雙語（主要要求，必須會說普通話）
• 精通微軟Office
• 快速打字技巧

好處

• 晉升機會
  
• 專業發展

• 武吉英達呼叫中心
• 高達 RM 4500++（取決於經驗）
• 最低 SPM
• 福利：津貼

工作職責：

• 處理與客戶投訴和其他問題相關的所有呼入和呼出電話
• 處理與帳單相關的一般詢問以及客戶的其他問題

要求：

• 資格：最低SPM
• 能夠與國語和英語的同行聯絡
• Microsoft Office 知識
• 至少 1 年相關工作經驗

如有興趣請寄履歷或whatsapp至0187633119

津貼和福利

• 津貼
• 公積金
• 社會保險協會

Job scope:

Handling customer enquiries with proper manner
Through emails, calls, and messages
Requirement:

Fluent in English or Chinese
Excellent Communication Skills
Non- Experienced worker was welcomed
Benefits:

400 KPI Allowance
Night shift allowance and so on

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Open culture