Total 159 Business Operations job vacancies in Selangor

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Technical Support Specialist is responsible for delivering high-quality technical assistance to customers, ensuring prompt and effective resolution of issues related to our products. The role involves proactive problem-solving, excellent communication, and collaboration with internal teams. The ideal candidate possesses a strong technical background, customer-focused mindset, and the ability to thrive in a dynamic environment. Key responsibilities include responding to customer inquiries, troubleshooting technical problems, creating documentation, conducting training sessions, and maintaining service quality. This position offers an exciting opportunity for individuals who are passionate about technology and dedicated to delivering outstanding customer support.

• Respond to customer inquiries and technical issues via phone, email, or chat in a timely and professional manner.
• Troubleshoot and diagnose technical problems, providing step-by-step solutions or escalating issues to the appropriate team if necessary.
• Collaborate with other departments to resolve complex customer issues.
• Develop a deep understanding of our products and services to provide accurate and effective technical assistance.
• Stay updated on product features, updates, and industry trends to enhance support capabilities.
• Provide feedback to the product development team based on customer interactions to improve product functionality.

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

Job Responsibilities:

• Oversee daily operations of CS department to ensure goals are achieved
• Responsible for contract billings, ensure billings are completed and distributed to customers in a timely manner, ensure billing data accuracy
• Sales order management for chargeable and free of charge toner
• Generating and distributing management information reports to ensure information transparency to support management decision
• Establish policies and procedures relevant to CS operations
• Continuously to reshape department best practices to provide highest customer satisfaction
• Monitor and evaluate outsource vendor performance
• Responsible for executing new guidelines or strategies related to CS operations, project management
• Attend to customer queries and disputes
• Maintain effective communication internally and externally
• Performs any other related duties as and when directed by superior

Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in Business Studies / Administration / Management. Basic Accounting & Finance knowledge is an advantage.
• Preferably at least 5 years experience in managerial position with related working experience.
• Good communication skills in English & Malay for both spoken and written. Ability in Chinese language will be an advantage
• Experience in Sales Orders Support with Order Management, Customer billing and contract management is a must and able to deal with customers.
• Must be proactive, handle work pressure & able to establish policies / procedures relevant to internal & external customer support, and experience in SAP system is an advantage.
• Able to demonstrate good leadership in managing a team with at least 10 staffs.
• Experience in customer service center or call center is not essential.

Responsible for providing end users support such as troubleshooting PC/Notebook, configuring software, troubleshooting applications software, asset management including deployment and refreshment, installing and configuring phones/tablets, printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Descriptions:

• General
• Provide level 1 support (assistance through phone calls, remote sessions, email, and ticketing tools)
• Provide level 2 users support (onsite support by attending to end user) on the following: o Troubleshooting network operating system, software and hardware o Being familiar with network operating system, software and hardware o Working within a ticketing system and creating documentation for new processes o Training staff to maximize the potential of existing technology o Taking new users through the orientation process o Providing individual support and training upon request o Providing recommendations about support and information access o Maintaining an updated inventory of software, hardware and resources o Demonstrated aptitude for continuous learning and innovative thinking o Able to work independently and in a team environment o Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT-related duties assigned.
• Performing after-hour on-call work when necessary.
• Support remote users' problems from Branches where necessary (including BCP sites).
• Prepare log tickets on any user's request attended and close the ticket upon the issue is resolved.
• Prepare a resolution after each log ticket has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
• Preferably at least 1 year of related working experience.
• Preferably specializing in Information Technology or equivalent.
• Good communication skills in English, and Malay (Mandarin and Chinese are a plus) language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

• [NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of solution-driven tools.

Job Responsibilities:

• Undertake daily administrative tasks to ensure the functionality and coordination of IMC department’s activities.
• Actively monitor, review and manage customer enquiries, ensure excellent and superior customer services, response timely to customers.
• Manage and monitor marketing gift inventory and prepare for event and internal stakeholder request.
• Arrange delivery of marketing material to internal stakeholder.
• Search for new vendor and request quotation, raise Purchase Requisition form, request PO & follow up with invoice.
• To ensure systematic documentation and filings.
• Asist in keeping track marketing budget.
• Assist in events, marketing activities/campaigns whenever required.
• Coordinate and prepare for internal and external audits.
• Liaise with respective departments on the update and maintenance of the policies and procedures.
• Perform any other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking, Economics, Marketing, Business Studies / Administration / Management
• Preferably at least 3 years of related working experience.
• Preferably Executive specializing in Sales / Marketing or equivalent.
• Good communication skills in English and Malay language for both spoken and written
• 1 Full-time/Permanent position available

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Responsibility:

• Deal directly with customer either by telephone, email or face to face.

• Respond promptly to customer inquiries

• Handle and resolve customer complaints.

• Obtain and evaluate all relevant information to handle product and service inquiries.

• Effectively supports the contact center and ensure all agreed SLAs and KPIs are achieved and efficient resolution of customer queries

• Process orders, forms and applications.

• Organize workflow to meet customer timeframes.

• Direct requests and resolved issued to the designated resume.

• Manage customer account.

• Maintains contact center database by entering information into system.

• Keep records of customer interactions and transactions.

• Record details of inquiries, comments and complains with detail and action taken.

• Communicate and coordinate with internal departments.

• Provide feedback on the efficiency of customer service process.

• Performs other related duties and when directed by superior.

• Performs any other related duties as and when directed by superior.

Job Requirement:

• Candidate should possess a Primary / Secondary School or equivalent in All Services Field
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 undefined positions available

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Descriptions:

• Design new TPOSMs (brochures & leaflets), adaptation from regional to local artwork, event booth design & signages, social media post (static, gif, video format), website artwork visuals, able to do simple video editing will be a plus.
• Come up with design strategy for Social Media and to create creative yet impactful content which is sharable by our target consumers.
• As one of the brand guardians for Konica Minolta Brand CI and to ensure all communication materials are adhered to the Brand CI.
• Coordinating with outside agencies, web designer, printers, and colleagues as necessary.
• Copy translation from English/ Bahasa to Mandarin for all artwork.
• To attend and help out in events as and when required.
• Be one of the admin for our Social Media platform.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Art / Design / Creative Multimedia
• Preferably at least 3 years of related working experience.
• Preferably Executive specializing in Art / Design / Entertainment or equivalent.
• Good communication skills in English,Malay,Chinese,Mandarin language for both spoken and written
• 1 Full-time/Permanent positions available

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Description:

• Execute and monitor all UAT batch flow processing and ensure timely completion of endpoints/milestones.
• Perform level 1 support and resolution for batch issues in the environment
• Maintain a good communication with end users. Keeping them informed of incident progress, notifying them of impending changes or agreed outages, progress of Batch UAT etc.
• Assist with the diagnosis of problems, determining and implementing appropriate solutions; guiding and/or communicating resolutions to end users.
• Desktop/laptop configuration and Level 1 troubleshooting of Batch processing in UAT
• Identify delays or bottlenecks and resolve or escalate accordingly.
• Monitor real time performance of the UAT computing environment.
• Support in non-standard office hours (on rotating shift).
• Help ensure IT documentations, SOPs, track and document all outages and incidents. are maintained and up to date.
• Generates batch status reports and distributes to end-users..
• To participate in IT projects, activities or events that would be assigned by the supervisor.
• Broadcast environment readiness status to internal customers (within IT department).

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology,Engineering (Computer / Telecommunication)
• Preferably at least 2 years of related working experience.
• Preferably Non-Executive specializing in Information Technology or equivalent.
• Good communication skills in English,Malay,Chinese language for both spoken and written

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in Engineering (Computer / Telecommunication),Computer Science / Information Technology.
• Preferably at least 3 years of technical experience in IT Network Infrastructure.
• Preferably Executive specializing in Information Technology or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Contract positions available
• Professional certifications for CCNA, CCNP, CCIE will be an added advantage.
• Proactive, quick learner, team player and able to work independently with minimum supervision.
• Proficiency in English with good communications and documentation skills.
• Experience with routing and switching, Data Center, LAN, WAN/SDWAN, WLAN, Security, IP telephony.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Resposibilites:

• Build well-architected cloud applications using containerized and serverless technologies as well work independently with minimal guidance as situations arise.
• Lead a team to build full stack applications to be deployed in the cloud.
• Leading development of project workstreams, mentoring less experienced developers.
• Lead and manage technical issue resolution, work together with team member to arrive at feasible solution.
• Ensure critical system is secured and high availability, and stable with effective application monitoring.
• Leading application support activities including production incident resolution and application monitoring.
• Gatekeeper for team source code. Review and merge developer code before production rollout.
• Attend meeting with business and IT stakeholder, provide effort estimation and solution for change request, unplanned business demand.
• Work with solution architect and provide design feasibility input, current pain points, cost impact.
• Update Jenkins pipeline to include continuous integration, continuous testing, continuous deployment.
• Ensure application is secured, vulnerabilities fixed, latest patch applied, audit finding addressed.
• Experience with developing large-scale distributed cloud systems.
• Knowledge of multiple front-end languages/libraries/frameworks (NextJs, Tailwind).
• Knowledge of backend languages/libraries/frameworks (Nodejs).
• Experience developing with microservices, serverless Lambda, API Gateways, DynamoDB will be added advantage.
• Excellent communication and teamwork skills.
• Great attention to detail and organizational skills.
• A desire to help lead organizational change.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in Computer Science / Information Technology
• 3 years of experience developing application with Nodejs and 1 year of NextJs.
• Preferably Executive specializing in Information Technology or equivalent.
• Good communication skills in English,Malay language for both spoken and written

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Responsibilities:

• To Operate with imaging tools for use in the creation of electronic files or archives.
• Prepare, scan, and perform quality checking of documents/images being converted to
• electronic/digital format and ensure the outputs are properly transferred and indexing of images.
• To clean and perform basic maintenance on scanning equipment. Troubleshoot and adjust equipment when necessary.
• Relies on instructions and pre-established guidelines to perform the functions of the job and strictly follow workflow process and chain of command.
• Keep work station clean and organized and maintain departmental efficiency standards relating to volumes and service levels and complete jobs before due date especially on the daily KPI set on the deliverables by the team lead.
• Interact with other team members as necessary to accomplish goals.
• Train or assist other associates on aspects of processing to ensure they have the same understanding of the scanning operation.
• Recognize and report problems and issues typical to equipment and given processes.
• Responsible to report all the completed daily tasks to the superior.
• To perform transportation activities, including moving items and packages to reach destinations on schedule, arranging and/or performing logistic services as necessary.
• Perform all other duties as assigned by superior.

Job Requirement:

• Candidate should possess a Primary / Secondary School, Professional Certificates or equivalent in Business Studies / Administration / Management
• Preferably Non-Executive specializing in Administrative / Clerical or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English,Malay language for both spoken and written
• 1 Temporary positions available

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

To represent RMS in acquiring for new merchants to accept the payment services offered by RMS.

• To solicit and hunt for new merchants for payment acceptance via RMS.
• To achieve individual KPI in sales and revenue targets.
• To align with the departmental / company’s business objectives and direction.
• To act as the liaison person between key merchants and the company.
• To build and maintain good business relationship with merchants for repeat business and referrals.
• To ensure completeness and timeliness in submitting merchant applications.
• To handle and resolve basic merchant servicing issues by liaising with Tech & Ops teams

Pre-Requisites :

• At least 2 year(s) of working experience in sales or business development from a similar industry is required for this position.
• Minimum SPM - Diploma & above will be an advantage.
• Possess own transport with valid driving license and willing to travel.
• Possess an aggressive attitude in hunting for or recruiting good merchants that can help achieve sales target.
• Able to communicate professionally – ability to speak in multiple languages will be an added advantage.

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

To promote company range of payment services and develop new business opportunities.

An established Fintech company is seeking a New Business Manager to support the growth of our business by exploring new strategic partnerships and managing payment channels. The ideal candidate will be responsible for identifying, developing, and gaining constructive collaboration and payment channels that generate revenue and drive user adoption. This role requires a strong understanding of the payment industry, excellent

communication skills, and the ability to work collaboratively across internal departments and external parties.

Essential Duties and Responsibilities:

1. Business Partnership & Collaboration Skills

• Develop and execute strategic plans to identify, onboard, and manage partnerships (including banks, payment gateways, and other third-party service providers).

• Identify and prioritize potential partnership opportunities based on revenue potential, market trends, and alignment with company goals.

• Nurture and maintain relationships with key partnerships, conduct regular business reviews with partners to assess performance, address issues, and identify growth opportunities.

• Build and maintain strong relationships with partners, including negotiation of contract terms, managing ongoing relationships, and ensuring partner satisfaction.

• Assist with creating sales materials, presentations, and other marketing collateral to support partner and channel sales efforts.

• Sharing products or channels trends to partners to ensure they are equipped with the necessary knowledge and resources to effectively sell our products and services.

• Assist with creating sales materials, presentations, and other marketing collateral to support partner sales efforts.

2. Project Management & Managerial Skills

• Lead and coordinate complex projects from kick-off to completion, ensuring all project deliverables are met within specified timelines.

• Collaborate with cross-functional teams to ensure seamless execution of key projects, including user requirement, product design, legal, risk & compliance and operations.

• Provide leadership and guidance within the team, fostering a collaborative work environment, also cross-functional collaboration and communication to ensure alignment and synergy across different teams.

3. Channel Expansion & Product Development

• Identify, evaluate, and prioritize potential channel partners that align with the company's strategic objectives and market trends.

• Develop a deep understanding of the channel partner’s businesses also the company new products/features, target markets, and their unique value propositions.

• Build and maintain strong relationships with channel partners, including negotiation of commercial & contract terms, managing ongoing relationships.

• Collaborate with cross-functional teams to create channel programs and initiatives to drive channel (payment method) engagement and sales growth.

• Monitor and analyze channel performance metrics, identify areas for improvement, and implement corrective actions.

• Assist with creating materials, presentations, and other guidelines to support sales efforts of channels and product features.

Pre-Requisites :

• Candidate must possess at least Diploma/Advanced/Higher/Graduated Diploma in Business/Marketing/Computer Science/Information Technology or equivalent.

• At least 5 years of work experience in a related field is required for this position.

• Strong understanding of the payment industry, including knowledge of payment products and services.

• Persuasive negotiation, communication, and interpersonal skills.

• Experience in project management and cross-functional collaboration.

• Analytical, strategic thinking, and problem-solving skills.

• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

• Managerial skills (if any), with the ability to foster a small team.

• Required written and speaking language: English

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

To represent RMS in acquiring for new key merchants to accept the payment services offered by RMS.

• To lead and handhold small business unit, focusing mainly on managing team pipelines and addressing issues faced by team members in closing deals.
• To work with HOD to outline any developed strategies to improve the businesses by looking in-depth into existing data etc. 
• To research, solicit and develop new clients/partners and opportunities.
• To contact existing key clients to establish rapport and arrange regular meetings.
• To plan and coordinate marketing initiatives with team members.
• To increase the value of current customers while attracting new ones.
• To develop quotes for and present proposals to clients.
• To coordinate with leads from Tech, Ops and Support teams in addressing key customers’ requests and issues.
• To identify gaps and propose improvement recommendations in existing business processes to increase business team productivity

Pre-Requisites :

Are you game?

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

To represent RMS in acquiring for new merchants to accept the payment services offered by FIUU.

• To solicit and hunt for new merchants for payment acceptance via FIUU.
• To achieve individual KPI in sales and revenue targets.
• To align with the departmental / company’s business objectives and direction.
• To act as the liaison person between key merchants and the company.
• To build and maintain good business relationship with merchants for repeat business and referrals.
• To ensure completeness and timeliness in submitting merchant applications.
• To handle and resolve basic merchant servicing issues by liaising with Tech & Ops teams

Pre-Requisites :

• At least 2 year(s) of working experience in sales or business development from a similar industry is required for this position.
• Minimum SPM - Diploma & above will be an advantage.
• Possess own transport with valid driving license and willing to travel.
• Possess an aggressive attitude in hunting for or recruiting good merchants that can help achieve sales target.
• Able to communicate professionally – ability to speak in multiple languages will be an added advantage.

Are you game?

Job Responsibilities:

• To provide Level 1.5 technical and process assistance to end-users via remote channels (eg: phone, email, live chat, web form). Have experience in using IT Services tools for user support and troubleshooting.
• To perform an initial assessment, attempts to resolve or escalate the problem, based on the agreed service level.
• To escalate to 2nd level support group when required with a detailed description of the problem for further troubleshooting and resolution.
• Provide support and resolve problems to the end user’s satisfaction.
• Monitor and respond quickly and effectively to requests received through the IT Service Desk.
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out basis on priority.
• Document internal procedures.
• To perform work in compliance with specified KPI/service level requirements.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor's Degree or equivalent in Engineering (Computer / Telecommunication), Computer Science / Information Technology
• Preferably at least 3 years of related working experience.
• Preferably Non-Executive specializing in Information Technology or equivalent.
• Good communication skills in English, and Malay language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!