Freenow by Lyft is the European taxi app featuring broad multi-mobility options for everyone across 9 European markets and over 180 cities. Millions of passengers can access various mobility services within a single app, including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport. With headquarters in Hamburg, Germany, Freenow is led by CEO Thomas Zimmermann.
In July 2025, Freenow was acquired by Lyft, a global mobility platform offering a mix of rideshare, taxis, private hire vehicles, executive chauffeur services, car sharing, bikes, and scooters across 6 continents and thousands of cities. Millions of drivers have chosen to earn on billions of rides. Together, Freenow and Lyft are helping to create a more connected world, with transportation options for everyone.
Visit our website for further information and download the Freenow app.
In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone.
Rating Reviews
Rating is calculated based on
18
reviews and is evolving.
Pros: Leadership at Freenow is incredibly supportive, offering clear strategic direction crucial for my Director role in Premium Mobility Segments - Europe. They empower senior team members, fostering autonomy in decision-making which is fantastic for driving innovation within the mobility industry. The collaborative culture in the London office encourages cross-functional projects, impacting our ride-hailing app's success in Europe. There are good opportunities for professional development and
Cons: While flexibility is good, the workload, particularly during peak development cycles for new premium features, can sometimes be intense. This occasionally impacts the work-life balance for those in demanding roles like mine. Additionally, decision-making processes for larger, cross-market initiatives can sometimes feel a bit slow, requiring numerous layers of approval which can be frustrating when trying to move quickly in the competitive ride-hailing space.
Advice to Management: Continue to streamline cross-market approval processes to maintain agility, especially when introducing new premium mobility segments. Investing further in tools for workload management during peak periods could also significantly enhance work-life balance for senior leadership.
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Pros: I really enjoyed the flexibility Freenow offered, especially the hybrid work model which made balancing personal life and work much easier. The engineering teams are generally very talented and supportive, creating a great collaborative atmosphere. It felt good to contribute to a product used by so many people daily in the European ride-sharing market.
Cons: While team collaboration is strong, sometimes cross-departmental communication could be a bit slow, leading to minor delays on larger projects. Also, the pace can be demanding at times, and while pay is competitive, it might not always match the absolute top tier for senior tech roles in the industry, especially considering cost of living in Hamburg.
Advice to Management: Continue fostering the collaborative culture and investing in clear, streamlined communication channels, especially between different product and engineering departments. This will help accelerate project delivery.
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Pros: I really appreciate the work flexibility Freenow offers, particularly the hybrid model which allows me to balance my personal life with my professional responsibilities. The engineering team is talented, and there's a genuine sense of camaraderie. The challenges in the mobility sector keep things interesting, and I feel like I'm contributing to a relevant service.
Cons: While leadership generally communicates well, there are times when strategic decisions feel a bit slow to trickle down, leading to some confusion on project priorities. Also, the benefits package, while decent, could be a bit more comprehensive to truly stand out in the competitive tech market.
Advice to Management: Continue fostering the hybrid work environment. Consider enhancing the benefits package to attract and retain top talent in the competitive tech scene.
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How does Freenow recognize its employees in the tech industry?
Freenow offers various recognition programs, like spot bonuses and public shout-outs in company-wide meetings, acknowledging individual and team contributions. It feels great to have hard work noticed in this fast-paced environment.
How is the team collaboration at Freenow, especially for software engineers in Berlin?
Collaboration is really key here at Freenow. As a software engineer in the Berlin tech hub, I've found that cross-functional teams work closely, sharing knowledge daily through various agile ceremonies and open communication channels.
Does Freenow foster a truly inclusive environment for all employees in their tech teams?
As a software engineer at Freenow, I've found the company genuinely committed to inclusion and belonging, with diverse teams and active Employee Resource Groups making everyone feel valued.
What's the category management team like at Freenow in Berlin, and how do they make decisions?
The category management team at Freenow in Berlin is dynamic, with decisions often informed by data analysis and cross-functional collaboration, especially within the mobility tech industry.
What is the hiring process like for a driver role at Freenow in Germany?
I found the Freenow hiring process for drivers in Berlin quite straightforward. After applying online, I had a quick chat with a recruiter, and then a short onboarding session. It was pretty efficient for joining the ride-sharing industry.
What's the typical salary range for a driver at Freenow in major European cities, considering it's a large tech company in the ride-hailing industry?
Based on what I've seen and heard from fellow drivers in cities like Berlin and Lisbon, earnings can vary quite a bit, but many aim for around €1800-€2500 net per month after expenses. It really depends on the hours you put in and the demand in the ride-hailing market.
What's the day-to-day like for a CEO at a company like Freenow in the European mobility sector?
As CEO at Freenow, my days are focused on strategic growth, fostering innovation in the European mobility industry, and ensuring our large, dynamic team thrives in this fast-paced environment.
What benefits does Freenow offer its employees in the tech industry, particularly in London?
Freenow provides a comprehensive benefits package, including private health insurance and generous parental leave, which really helped me feel supported during my time there. The company also offers a cycle-to-work scheme, promoting a healthy lifestyle for its staff.
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