Breakthru is a national not-for-profit organisation committed to empowering people to create their own futures. We operate on the belief that we can affect real and lasting change and create self-sustaining futures for individuals, local businesses and the community in general. Through the provision of high quality person-centric programs, we enable thousands of people every year to address employment, disability, mental health, homelessness and training needs.
Breakthru operates on the premise that everyone's needs, preferences and aspirations are different. Our commitment to client choice and family inclusion is well demonstrated through our individualised services and person-centred principles. We have a specific focus on assisting those most in need and offer specialist programs for those facing the challenge of an intensive mental health illness, a disability or physical health issue, long-term unemployment, unmet education goals or homelessness.
Breakthru is proud to offer dedicated and culturally considered programs for Aboriginal and Torres Strait Islander peoples, refugee and migrant populations and other culturally and linguistically diverse groups.
With over 20 years of demonstrated service to the community, Breakthru offers quality programs in New South Wales, Victoria and Queensland. Breakthru operates as a subsidiary of Royal Rehab. If you need help to address challenges and take control of your life, we would be proud to assist you on your journey to recovery.
Breakthru employees are proud to claim the title of social visionaries. We are committed to opportunity and advancement for all Australians and all our work underpins this ethos.
Rating Reviews
Rating is calculated based on
16
reviews and is evolving.
Pros: The salary packaging options available at this not-for-profit organization are a significant advantage for a Disability Support Worker. It genuinely helps stretch your earnings further. I appreciate the flexible shifts in Maroubra, New South Wales, allowing for a good work-life balance. The team is supportive, and there are good opportunities for professional development and training in the disability services industry.
Cons: While salary packaging helps, the base pay for a Disability Support Worker in the not-for-profit sector could always be more competitive with other industries. Sometimes, administrative approval processes for client-specific resources can feel a bit slow, potentially delaying support delivery.
Advice to Management: Continue to invest in staff development and explore ways to simplify administrative procedures. A clear focus on streamlining some approval processes could further empower frontline Disability Support Workers in Maroubra to deliver even more timely support to clients.
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Pros: The sense of purpose at Breakthru is immense, working in the not-for-profit community services sector with disability and employment support. As a Training and Compliance Manager, I truly feel like I'm making a difference in a supportive and collaborative work environment. This strong company culture is a major plus.Regarding pay and benefits, I find the package competitive for the NFP industry. The salary packaging options are a significant advantage, effectively boosting take-home pay in
Cons: Sometimes the workload, especially around audit periods or when new legislative changes impact the disability and employment services sector, can be quite intense for a Training and Compliance Manager. While manageable, more proactive resource planning could help distribute tasks better.Approval processes for new training initiatives or compliance updates can occasionally feel a little slow. Streamlining some internal communication and workflow for quicker decision-making would certainly be
Advice to Management: Continue to invest in staff well-being and professional development, particularly for crucial roles like Training and Compliance Manager. Exploring more streamlined internal communication and approval processes could enhance efficiency and reduce potential bottlenecks. Maintain the strong focus on
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Pros: The best part about being an IEA Career Coach at Breakthru was the incredible work flexibility and autonomy I had in managing my caseload and appointments. This was a huge plus for my work-life balance, especially in a regional location like Ayr. The team culture was supportive, and I felt genuinely valued. It's a very rewarding role in the human services industry, helping individuals within disability support and employment services achieve their potential. I learned a lot about
Cons: While the flexibility is great, sometimes the workload for an IEA Career Coach can be quite high, especially during peak periods, making it hard to maintain the balance. Administrative processes for reporting and funding approvals could be streamlined to free up more time for direct client support. Career progression opportunities within the regional Ayr office were a bit limited, which is understandable for a smaller site within a large not-for-profit, but it's something to consider for
Advice to Management: Consider streamlining some of the administrative burdens and explore ways to enhance career development pathways for employees in regional offices to encourage long-term retention.
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Does Breakthru offer internet reimbursement for remote positions?
Yes, as a large BPO company, Breakthru provides internet reimbursement for employees working remotely in their customer service roles to help cover those essential work-from-home costs.
What is Breakthru's reference check process like for new hires in the healthcare industry?
For roles at Breakthru, they do conduct reference checks, typically reaching out to previous supervisors to confirm employment details and performance, which is standard for healthcare hiring.
What is the working culture like at Breakthru, especially for entry-level roles in the tech industry?
Breakthru fosters a collaborative environment where I felt supported from day one in my entry-level tech role. The company culture really encourages learning and growth across all departments, which is great for anyone starting out in this fast-paced industry.
What's the hiring process like for a Behavioral Health Technician at Breakthru?
My hiring process for a BHT role at Breakthru involved initial screening, interviews with HR and the hiring manager, and a background check. It felt thorough but efficient for a mid-sized healthcare provider in Florida.
What is Breakthru's hiring process like for entry-level roles in the tech industry?
For entry-level tech roles at Breakthru, I found the hiring process to be quite thorough, involving an initial screening, a technical assessment, and then a couple of interviews with different team members at their sizable Chicago location.
What is it like to be a CEO at a growing mid-sized tech company like Breakthru in a competitive market like New York City?
Leading Breakthru as CEO has been a dynamic experience; navigating the fast-paced New York tech scene requires agility and strategic vision, especially with our focus on innovative solutions within the B2B SaaS space.
What is the typical salary range for a Business Development Representative at Breakthru in the tech industry?
As a BDR at Breakthru, I've seen salaries generally align with industry standards for tech roles, with opportunities for commission based on performance.