Manufacturing, Quality, and Asset Management — Simplified with Life Sciences-Specialized AI.
MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality.
MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70% faster. Mx enables completely paperless manufacturing with production records (EBR/eDHR) to our modern MES features to electronic logbooks and asset management.
MasterControl Asset Excellence (Ax) combines modern asset management and calibration tools on a trusted cloud-based, AI-driven platform. Ax helps life-sciences companies maintain total control over critical manufacturing assets, stay audit ready, and reduce downtime and improve asset reliability by scheduling maintenance based on actual performance data.
MasterControl AI solutions are specialized for life sciences. Our AI-first platform is certified to ISO 42001 standards. Always human-driven, our growing collection of AI tools help you streamline processes, identify trends, and automate manual tasks without risking your compliance or losing control over your data.
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: MasterControl offers a pretty good work-life balance, which is a big plus, especially in the tech sector. The company culture is generally positive and collaborative, making it a pleasant place to be day-to-day. There are opportunities for learning and growth, and leadership is usually approachable and open to feedback. Being in Salt Lake City, the cost of living is also a benefit.
Cons: While there's work flexibility, sometimes the pace can feel a bit hectic, leading to longer hours during critical project phases. Career progression can feel a little informal; having more defined paths for advancement would be beneficial. Some internal processes could be streamlined to improve efficiency for technical teams.
Advice to Management: Continue fostering the collaborative culture and consider implementing more structured mentorship and clear career ladders to support employee development. Streamlining project workflows could also boost overall productivity.
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Pros: The team environment is generally very collaborative and supportive. I've learned a lot during my time here, especially with our focus on quality within the regulated software industry. The company offers good work flexibility with hybrid options, and job security feels stable. It's a place where you can gain valuable experience in enterprise SaaS development.
Cons: Sometimes communication can be a bit siloed between departments, leading to minor delays or confusion on project requirements. Process improvements are discussed but can take a while to implement across the board. It's not a deal-breaker, but it can occasionally slow down development workflows.
Advice to Management: Continue fostering the strong team culture and leverage employee feedback for process enhancements more rapidly. Clearer cross-departmental communication channels would be highly beneficial.
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Pros: The team I work with daily in the Salt Lake City office is solid, really collaborative. We're working on important QMS software, which feels impactful. There's also a decent hybrid work model available for many roles, which is a plus.
Cons: Leadership can be a real mixed bag; some managers are great, others really struggle with communication and strategy. As a Quality Assurance Specialist, it sometimes feels like feedback isn't really heard or acted upon from the top, leading to frustration. There's a bit of disconnect between upper management and the people doing the actual work.
Advice to Management: Focus on better communication channels between execs and individual contributors. Really listen to what people on the ground are saying about project challenges and team needs. Invest in leadership training for new managers too.
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Does MasterControl offer fully remote positions for quality assurance roles, or is it hybrid?
As a growing SaaS company in the life sciences industry, MasterControl offers many fully remote opportunities, including for quality assurance professionals, allowing for great flexibility in how and where you work.
What's the dress code like at MasterControl, especially for roles in Salt Lake City?
It's pretty business casual at MasterControl, even for roles in their Salt Lake City headquarters. I usually wear slacks and a nice top, but I've seen folks in jeans too, so it's relaxed.
What is the typical work-life balance like for software engineers at MasterControl, especially considering they are a growing company in the SaaS industry in Utah?
MasterControl generally supports a good work-life balance, with many employees able to maintain reasonable hours. The company culture encourages flexibility, though project deadlines can sometimes require extra effort from software engineers.
What is the day-to-day working culture like at MasterControl for software engineers?
The culture at MasterControl emphasizes collaboration and continuous improvement, which is beneficial for software engineers. Teams often use agile methodologies, fostering an environment where open communication and feedback are encouraged.
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