Total 3 restaurant manager job vacancies in melaka

We are looking for a motivated, dynamic Sales Manager (SM) to join our sales team based out of our offices in various locations in Malacca office. Your responsibilities will be to lead a sales team and develop the team into successful performers, coach them by engaging with them in sales attachment and ultimately drive the team to achieve their target. To help achieving this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, work tools and career opportunities. You will also be given full product and sales solutions training in Pest Control and Hygiene, with hands on assistance from our group of Specialist and Sales Team.

In this role you will be responsible for:

• Leading the sales team and drive them to achieve monthly and annual target
• Coach and guide sales team into professional sales personnel
• Review weekly sales activities, defining strategic sales pipeline and prospects by building on solid existing client relationship to win more new sales and clients in your territory to help the team to achieve sales target
• Engaged in sales route ride with the team within your market or geographic area to ensure a robust pipeline of opportunities is explored
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
• Drive sales revenue and analyse their needs for upsell and cross sell opportunities
• Takes accountability by ensuring team update daily sales in system
• Agile and flexible to perform on-site inspection as and when required
• Work closely with other team members to assist in collection

• Conduct sales meetings and support overall sales SOP so as to be aligned with Company’s direction
• Conduct visit at major customers’ site on monthly basis to understand their needs, concerns and suggest improvement from feedback received

• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.

The ideal candidate will possess:

• Minimum a Diploma in any related with at least 5 years relevant Sales Management/ Supervisory experience
• Strong leadership qualities, result oriented, dynamic, self-driven and motivated to work with and through people of various levels
• Excellent in promoting teamwork and synergize the team towards achieving sales target
• Driven by data, analytical, able to develop team by managing their sales activities and coach them accordingly
• Excellent in building a network of excellent customer relationships
• Able to identify potential opportunities and provide cost effective solutions to clients
• Ability to work onsite especially under the sun and go on joint visits with Sales/ Technical colleagues
• Good understanding of Business clients in your designated geographic areas/ region
• Able to work autonomously and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to drive team to achieve & exceed sales targets
• Ability to think on your feet to coach team with customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia. Ability to converse in other local dialects will be an added advantage
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

Rewards and Benefits:

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial Malacca,  No.13, Jalan IKS-M4, Taman IKS Merdeka, 75350 Batu Berendam, Melaka

We are looking for a motivated, dynamic Sales Manager (SM) to join our sales team based out of our offices in various locations in Malacca office. Your responsibilities will be to lead a sales team and develop the team into successful performers, coach them by engaging with them in sales attachment and ultimately drive the team to achieve their target. To help achieving this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, work tools and career opportunities. You will also be given full product and sales solutions training in Pest Control and Hygiene, with hands on assistance from our group of Specialist and Sales Team.

In this role you will be responsible for:

• Leading the sales team and drive them to achieve monthly and annual target
• Coach and guide sales team into professional sales personnel
• Review weekly sales activities, defining strategic sales pipeline and prospects by building on solid existing client relationship to win more new sales and clients in your territory to help the team to achieve sales target
• Engaged in sales route ride with the team within your market or geographic area to ensure a robust pipeline of opportunities is explored
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
• Drive sales revenue and analyse their needs for upsell and cross sell opportunities
• Takes accountability by ensuring team update daily sales in system
• Agile and flexible to perform on-site inspection as and when required
• Work closely with other team members to assist in collection

• Conduct sales meetings and support overall sales SOP so as to be aligned with Company’s direction
• Conduct visit at major customers’ site on monthly basis to understand their needs, concerns and suggest improvement from feedback received

• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.

The ideal candidate will possess:

• Minimum a Diploma in any related with at least 5 years relevant Sales Management/ Supervisory experience
• Strong leadership qualities, result oriented, dynamic, self-driven and motivated to work with and through people of various levels
• Excellent in promoting teamwork and synergize the team towards achieving sales target
• Driven by data, analytical, able to develop team by managing their sales activities and coach them accordingly
• Excellent in building a network of excellent customer relationships
• Able to identify potential opportunities and provide cost effective solutions to clients
• Ability to work onsite especially under the sun and go on joint visits with Sales/ Technical colleagues
• Good understanding of Business clients in your designated geographic areas/ region
• Able to work autonomously and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to drive team to achieve & exceed sales targets
• Ability to think on your feet to coach team with customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia. Ability to converse in other local dialects will be an added advantage
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

Rewards and Benefits:

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial Malacca,  No.13, Jalan IKS-M4, Taman IKS Merdeka, 75350 Batu Berendam, Melaka

Rentokil Initial:

We are looking for a motivated, dynamic Branch Manager to achieve the annual budgeted profit and growth for the branch through the effective implementation of agreed strategies and plans for customer service, customer care and the branch effectiveness through proper management of branch employees and assets in a manner consistent with the local country business plan.

To help you to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from the Service team.

In this role you will be responsible for:

I. GENERAL OBJECTIVES OF THE JOB

• Customer Management – Support in developing and implementing the customer management capability of the branch to meet the needs and expectations of the business and its customers
• Administration - Ensure all required reports and returns are managed on-time and prepared accurately and in line with the business requirements
• Care of Assets - Manage the assets of the business in accordance with policy
• Credit Management – Supports in managing the effective collection of debtors for the business in line with the agreed targets and timeframes
• Customer Service – Understand the needs of customers and meet them through the effective implementation of the RI Customer Service standards and procedures
• Environmental Health & Safety – Manage the branch operations in accordance with the Corporate EH&S Policy
• Reporting & Controls – Supports in reporting the business accurately and ensure all funds are managed, transparent and controlled in accordance with company requirements
• Cost Control - Supports in managing the costs of the branch both in line with the agreed budget guideline
• KPI Management - Strive to achieve the agreed KPI’s for the branch and report the progress towards achievement as outlined in the Branch Reporting Guidelines and Reporting Pack
• Store and Stocks Management – Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)
• Merger and Acquisition – supports in the integration of any acquired company into RI
• Limits of Authority - Ensure the Authority Schedule is adhered to and permissions followed

II. EXPECTED WORK

Turnover Generation

• As a Leadership team member, it is expected that the Branch Operations Manager participate actively in the formulation of the Operation strategy
• Support in meeting branch revenue target

Customer Management

• Assist in the preparation of the branch income & expenditure budgets
• To support in driving the customer retention process amongst the branch people to ensure Customer Care is a shared and valued principle across the business
• Where significant success is achieved in any aspect of customer management, share this practice and experience with senior management, so as to facilitate the transfer of best practice across the business
• Supports in reducing the CVC complaint call related top 3 KPI by agreed target & managing to meet customer retention performance target

Administration

• Supports in ensuring all required returns and reports to the Head Office are prepared accurately and dispatched promptly
• Supports in ensuring the administration staff are fully supporting both the Customer Contact Strategies agreed for the branch, along with full support for the Customer and Service Teams in the execution of outstanding customer service

People Management

• To select and recruit the agreed numbers of Service staff to fulfill the current and planned future contractual obligations of the Branch
• To maintain a high level of oral amongst the staffs under the reporting lines
• Ensure that staffs have a full understanding of the Company's objectives and policies
• To consult periodic progress reviews of all staff and to make recommendations to the Branch Manager for promotion
• To ensure a high level of competence in the required skills amongst customer development, service and clerical staff by providing continuing training and practical assistance & guidance in the field
• Conduct regular meetings with team members to cascade and discuss corporate plans and strategies and agree the tactical implementation of the branch team to fulfill those plans
• To be accountable to the number of people as resources budgeted
• Maintain friendly and co-operative relations with managers within the Division and those of other divisions within the Company
• Recognise the need for and to take action, to improve your own competence in Management by way of private study, membership of suitable associations and attendance at courses

Lead Team Performance

• Manage communication between team, share best practice (inter-dependency)
• Maintain team spirit and motivation – use healthy competition
• Set, monitor and achieve branch target
• Use training tool initiative corrective actions

Develop Performance

• Recruit and induct the right people
• Coach and develop the Operations team (OJT and class room)
• Drive and reward superior performance
• Improve productivity, create feedback and learning culture
• Be accountable for training and development needs

Risk Management

• Supports to manage the risk of fraud and to assist the Group in the prevention, detection and investigation of fraud. It is your duty to raise the level of fraud awareness in your daily business function and to obtain management's support in addressing key issues identified. Advise your immediate superiors of any changes in the Branch which may significantly affect the Company’s business in any way, or result in litigation either with customers or within the business
• Develop and put forward ideas to your immediate superiors which may improve the conduct of our business
• Applies RI Code of Business Principal internally & externally when representing Rentokil Initial

Reporting & Controls

• To ensure accuracy of reporting and forecasting
• To ensure proper control of reporting in the branch
• To ensure transparency in the reporting and control

Cost Control

• To support in ensuring profitability measurement in the branch budget
• To support in ensuring financial accountability

KPI Management

• SOS
• Roll out of service tracker and conduct performance review weekly, bi-weekly or monthly AOP priorities using service tracker and branch KPI report
• Customer Retention
• Portfolio growth
• Implementation of segmentation
• APBITA
• DSO
• Net Gain

Store and Stock Management

• To support in ensuring the store are tidy and clean at all time
• To support in ensuring accuracy of stocks in the branch
• To support in ensuring all Used EFR properly maintain, stored and refurbish for next installation use
• To support in ensuring 5S standard in place
• To support in reducing inventory aging and total stock value (total cost) as set in AOP

Merger and Acquisition

• To be part of the project team to integrate the acquired business with a smooth transition into Rentokil Initial business

The ideal candidate will possess:

• Diploma or Degree in Business Admin / Engineering / Social Science or related discipline
• Minimum 5 year working experience in managing service, operations and customer management experience, prior Branch Operations Manager experience
• Excellent in both spoken and written English and BM, as well as Mandarin will be an added advantage
• Excellent interpersonal and leadership skills
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Plan, manage, coach and develop team members
• Ability to achieve job KPI
• Versatility to build rapport with people at all levels
• Commercially focused acumen

• Able to handle timelines without affecting quality of work
• Strong analytical and problem solving skills
• Strong in Microsoft Office, particularly Word, Powerpoint and Excel
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Plan, manage, coach and develop team members
• Ability to achieve job KPI
• Versatility to build rapport with people at all levels
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Service Team.

So, what are you waiting for? Come, let’s join our team by APPLYING NOW

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Address:

Rentokil Initial Malacca,  No.13, Jalan IKS-M4, Taman IKS Merdeka, 75350 Batu Berendam, Melaka