Job Description:
-Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment.
-Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation.
-Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures.
-Follow up pending cases according to our internal SLA.
-Investigating or screening customers against sanctions, PEP, and adverse media.
-Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed.
-Product or system enhancement for our CDD function and procedures.
Job Requirements:
-Proficient English abilities with college degree or above.
-Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities.
-Strong team player who can get used to the fast-paced industry easily.
-This is a 5 working day rotational shift role as we are serving Europe.
Job Benefits:
-Excellent growth and advancement opportunities.
-Employee engagement, recognition, and appreciation programmes.
-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
-Comprehensive insurance coverage
-Festival gifts, Wedding gifts, birthday vouchers, etc.
-Team Building
