Total 3 management trainee job vacancies in Malaysia

Environmental Resources Management (ERM) is a leading global provider of environmental, health, safety, risk, and social consulting services.  ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients.

The business of “sustainability" reflects what we do to support our clients as they strive to attain their business goals. Sustainability and business are now inextricably linked and as an expert in sustainability, we play a role in helping companies achieve their objectives with an understanding of how this impacts wider society and the environment. All staff in ERM at all levels are passionate about the environment and delivering sustainable solutions for the world’s leading organisations and this leads to a great working environment that is both challenging and rewarding.

ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients. Over the past five years we have worked for more than 50 percent of the Global Fortune 500 delivering innovative solutions for business and selected government clients helping them understand and manage the sustainability challenges that the world is increasingly facing.

Our EMEA region is hiring a 1st line Support Technician to meet the demand of growth within the organisation.  They will provide support to our Global workforce encompassing 40 Countries with 160 offices and over 7,500 staff members covering the entire spectrum of consulting services offered by ERM.  This role is based in ERM’s KL office.

The culture at ERM is hardworking and very team-oriented.  Most of the projects undertaken by ERM consultants are deadline driven so the Service Desk queries need to be resolved within a tight timescale and therefore, the position requires someone who is good at prioritizing, multitasking, and passionate about providing service and support. Our aim is to respond and resolve queries with a high degree of customer service as quickly as possible.

The role coordinates fulfilment of requests to maintain high levels of satisfaction with IT services. Technicians are responsible for all activities to respond to Complexity 1 requests and incidents.
Providing a single point of contact and end-to-end responsibility to ensure submitted requests have been processed via ticketing system and via Phone calls.

Providing initial triage, resolve or determine which IT resources should be engaged to fulfil them. Escalating service requests in line with established service level targets ensuring tickets are appropriately logged.

This position will utilize IT Service Management (ITSM) best practices such as ITIL to ensure new and existing services offered by IT are thoroughly understood, and operating successfully towards OLA and SLA targets 

Main Duties:

• Provide support on all Complexity 1 requests via Ticketing System and Telephone
• Manage and maintain Request lifecycle through to resolution
• Provide outstanding customer service both written and verbal
• Provide support for both Incident and Service Requests
• Create and manage user accounts
• Imaging, personalisation and support of ERM’s estate of Endpoints
• Installing, updating and supporting ERM’s suite of applications
• Create solutions in Knowledge Database to aid with faster access to knowledge and resolutions
• Providing onsite and remote support to all functions and areas of the business
• Organise a prioritise ticket backlog and new incoming requests

ERM Malaysia is looking for Interns who are inquisitive, inspired, and keen to challenge the status quo to address the sustainability challenges facing businesses around the world. If you are looking to work in a company that is leading the change, this is the right place for you!

ERM is in “the business of sustainability” – enabling global sustainability through business consulting. We offer a career path and training that supports both your technical and consulting development. Our clients operate in complex sectors such as Oil & Gas, Mining, Chemicals, Power and Technology, Manufacturing and Construction amongst many others and many faces challenging issues such as sustainability and climate change, managing environmental and social impacts, human rights and increasingly how to digitize their EHS data to drive more robust business decision making.

If you are motivated and up for the challenge, we have vacancies in our Malaysia office. Apply to us now!

An internship at ERM will provide you with:

• A company with core values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.

• An entrepreneurial and performance driven culture; allowing you the ability to craft your future career.

• Immediate opportunities to work on large, complex, long-term projects which make impacts at the local, national and global levels.

• Engagement with a strong global technical network enabling you to work and learn alongside leading industry professionals.

• A company with a solid reputation and strong client focus, working with clients in emerging and established markets creating sustainable plans to deliver growth.

Who you are:

• An under-graduate undertaking a final year of studies in the field of Environmental Science, Environmental Engineering, Chemical Engineering, Civil Engineering, Marine Biology, Ecology, or similar (Air, Noise etc) from a reputable university

• Those seeking a 3-6 months of internship

• Exceptional verbal and written communication skills

• A proven ability to multi-task

• Exceptional organizational skills

• A “can do” attitude

• Ability to use Microsoft applications (e.g. Word, Excel, PowerPoint)

• Strong report writing skills

• Ability to take direction and to work as part of multi-disciplinary teams

• Solid oral communication skills (including the ability to deliver presentations)

• Excellent analytical and critical thinking skills

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

ERM Malaysia is looking to add an Environmental Air and Noise Consultant to the team.

RESPONSIBILITIES:

• Provide technical assistance and support to ERM Kuala Lumpur team in environmental technical due diligence projects.
• Assess environmental air quality / noise impact, local regulatory compliance and perform regulatory applicability evaluations for technical due diligence projects.
• Assist clients in liaison with Authority Have Jurisdictions (AHJs) relates to technical inquiries environmental air quality and noise.
• Assist in quantifying air pollutant emissions and impacts.
• Evaluate air pollution control technologies, including technical and economic feasibility of air pollution control equipment.
• Prepare recommendations and reporting of results.
• Perform multiple tasks within scope/budget/schedule expectations and ensure quality standards on project deliverables.
• Interact and maintain successful relationships with clients, ERM employees, and subcontractors.
• Collaborate with other ERM subject matter experts (SMEs) to execute due diligence, impact assessment and risk assessment.

REQUIREMENTS:

• Degree in environmental science / environmental engineering or equivalent.
• At least 4-6 years of direct consulting or industry experience involving environmental permitting and compliance. Experience with environmental air and noise modelling is a plus.
• Demonstrated understanding local regulatory requirement in environmental air and noise emission.
• Strong hands-on spreadsheet and database comprehension.
• Fluent in English and Malay; capable of excellent report writing in English.
• Ability to succeed in a fast-paced consulting environment, handling multiple project assignments, meeting strict deadlines, and traveling to client facilities as needed.
• Strong team and communication skills.
• Initiative, sense of responsibility, flexibility

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.