Total 11 Telemarketing Executive job vacancies in Kuching

Job Highlight: 

• Multiple location available : Kuala Lumpur, Johor Bahru, Penang, Kuching
• Competitive incentive schemes and fixed allowances.
• Group Insurance, Medical, dental/optical benefit.
• 16% of employer’s contribution to EPF upon joining.
• Extensive training and development.
• Flexible working hours and family-like working environment.

Responsibilities:

• To market industrial hire purchase product to existing customers and new prospects.
• To conduct site visit and Know Your Customer (KYC) on new applications and
  make recommendations with sound credit judgement to credit department.
• To ensure assigned cases are followed up timely and ensure completion within
  stipulated time frame.
• To develop and maintain good business relationship with existing and prospective
  customers and suppliers.
• To conduct ongoing review on existing customers and assist in collections whenever required.
• Plan and carry out more marketing activities to achieve the target in term of volume amount and number of clients.
• Achieve sales and profit target.
   

Requirements:

• Bachelor's Degree in Business Studies, Marketing, Commerce or any discipline.
• At least 2 years of working experience in marketing of hire purchase products or any other related financial products.
• Knowledge of current hire purchase market trend will be an added advantage.
• Strong initiative and desire to exceed sales target.
• Excellent communications and interpersonal skills.
• Good marketing, sales management and analytical skills.
• Possess own transport.
• Strong competence in Mandarin language would be an added advantage as the position role require to liaise with Mandarin speaking clients and counterparts.
• Fresh graduates with drive and keen interest in a marketing career may be considered.

Our employees’ satisfaction and well-being is of paramount importance to us.

We offer competitive annual performance-based salary, performance bonus, attractive benefits and perks:-

Perks & Benefits

• Competitive incentive schemes and fixed allowances.
• Medical, dental/optical benefit.
• Group Insurance Coverage inclusive of GHS, GTL & GPA.
• 16% of employer’s contribution to EPF upon joining.
• Company annual oversea trip, team building and employee engagement activities.
• Employee referral program.
• Extensive training and development.
• Flexible working hours and family-like working environment.

Job Responsibilities:

Handle full set of accounts, include accounts payable, receivable, fixed assets and ledger functions 
Ensure timely closing of accounts during month end/year end
Monitor and verify cash management includes collections, payment issue and cash flow
Liaise with bankers, tax agents and auditors on regulatory matters
Handle sales tax  submission of payment to Customs
Preparation bank reconciliations, journal voucher and other related matters
Perform any other ad hoc duties assigned by the HOD

Requirement:
Degree in Accounting/Finance
Full sets of accounts with Min 5 years experience in Construction/ property Development industry
Good knowledge in Taxation, Budgeting
Eye for details and accuracy with able to work in minimum supervision
Mature and able to meet tight deadlines
Good command of spoken/written English, Bahasa Malaysia, and Mandarin.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Medical benefits
• Personal leave
• Personal development opportunities
• Parking Space provided
• Personal Accident Insurance

Job Description

Account Executive:

* Prepare and maintain accounting ledgers, statements and accounting documents and records; 
* Enter and key in data of financial transactions and reconcile accounts on time; 
* Compile and maintain records of business transactions and office activities of all/assigned companies; 
* Ensure collections are banked in on a timely basis, issue official receipts, accounts reconciliation, issue invoices;
* Monitor and manage payments of invoices and all assigned payables;
* Preparation and submissions of reports requested for the company purposes and accounts consolidation; preparations of bank reconciliation;
* Ensure all accounting processes improvements and related projects;
* Address any inquiries and questions related to accounting processes;
* Ad hoc tasks; any relevant assigned tasks.

Perks & Benefits

• Employee equity
• Casual dress code
• Monthly company activities

職位描述

業務經理：

* 準備和維護會計分類帳、報表以及會計文件和記錄；
* 按時輸入財務交易資料並進行對帳；
* 編制和維護所有/指定公司的業務交易和辦公室活動記錄；
* 確保收款及時入庫、開立正式收據、對帳、開立發票；
* 監控和管理發票付款和所有分配的應付帳款；
* 準備和提交公司目的和帳戶合併所需的報告；銀行往來調節表的準備工作；
* 確保所有會計流程的改進和相關項目；
* 解決與會計流程相關的任何詢問和問題；
*臨時任務；任何相關分配的任務。

津貼和福利

• 員工股權
• 休閒著裝要求
• 每月公司活動

職責

· 協助處理全套帳目，並確保及時準備每月管理帳目和年終審計的財務報表。

· 協助處理審計、稅務和法定事務，包括與外部審計師、稅務代理人和秘書公司聯絡。

· 協助預算、現金預測、收入和支出差異分析等。

· 協助資金運作，例如現金管理、存款、提取和償還貸款以及銀行帳戶管理。

· 負責及時完成日常和每月的會計活動，如付款、發票、收貨憑證、日記帳憑證、對帳和其他會計憑證。

· 確保會計政策和標準作業程序的文件系統到位。

履行 HOD 指派的任何其他臨時職責

要求：

· 至少擁有會計、金融學位或澳洲註冊會計師、ACCA 或 CIMA 專業認證，並且是馬來西亞會計師協會 (MIA) 會員

· 至少2年相關領域工作經驗。

· 了解電算化會計軟體，精通ACC Track 21會計系統及ERP系統者優先

· 具有處理進度索賠和付款憑證的經驗

· 良好的溝通和人際交往能力，能夠與各級員工溝通

· 較強的分析能力及獨立工作能力。

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 醫療福利
• 事假
• 個人發展機會
• 提供停車位
• 人身意外傷害保險

Duties and Responsibilities

• Assist the Operations Manager in coordinating day-to-day operational activities to maintain efficiency and productivity.
• Collaborate with cross-functional teams including kitchen, front-of-house, and management to streamline operational workflow.
• Monitor inventory levels of ingredients, supplies, and equipment to ensure timely procurement and optimal stock availability, while minimizing waste and shortages.
• Support the development and implementation of standard operating procedures (SOPs) to enhance operational efficiency and maintain consistent quality.
• Troubleshoot and resolve issues with the POS system if it malfunctions or encounters any technical difficulties.
• Analyze and monitor key operational metrics (i.e. gross profit margin, food & labour cost percentage, inventory turnover) to identify trends and areas for continuous improvement, providing valuable insights to Operations Manager.
• Maintain accurate records and documentation related to operations, including reports, inventory records, and standard operating procedures (SOPs).
• Support in conducting regular audits and inspections to assess operational performance, ensure consistency in procedures and identify areas for improvement.
• Liaise with vendors, suppliers, and external partners to manage procurement processes, negotiate contracts, and maintain positive working relationships.
• Address and resolve operational issues promptly and efficiently with a focus on customer satisfaction.

Position Requirement

• Diploma or Degree in Business Administration, Management or a related field.
• Fresh Graduate are encouraged to apply or at least 1 year working experience in related field is an added advantage.
• Skills / Competencies
    1. Good organizational and multitasking skills.
    2. Good communication and interpersonal skills.
    3. Detail-oriented and result driven.
    4. Able to work independently with minimal supervision
• Proficient in speaking and writing English, Bahasa Malaysia, and Mandarin.

Perks & Benefits

• Casual dress code
• Medical benefits & insurance
• Open culture
• Personal development opportunities
• Yearly bonus & increment

義務和責任

• 協助營運經理協調日常營運活動，以維持效率和生產力。
• 與跨職能團隊（包括廚房、前台和管理階層）合作，以簡化營運工作流程。
• 監控原料、供應品和設備的庫存水平，以確保及時採購和最佳庫存可用性，同時最大限度地減少浪費和短缺。
• 支援標準作業程序 (SOP) 的製定和實施，以提高營運效率並保持一致的品質。
• 如果 POS 系統發生故障或遇到任何技術困難，則對其進行故障排除和解決。
• 分析和監控關鍵營運指標（即毛利率、食品和勞動力成本百分比、庫存週轉率），以確定持續改善的趨勢和領域，為營運經理提供有價值的見解。
• 維護與操作相關的準確記錄和文檔，包括報告、庫存記錄和標準作業程序 (SOP)。
• 支援進行定期審計和檢查，以評估營運績效，確保程序的一致性並確定需要改進的領域。
• 與供應商、供應商和外部合作夥伴聯絡，管理採購流程、談判合約並維持積極的工作關係。
• 及時有效地處理和解決營運問題，並專注於客戶滿意度。

職位要求

1. 工商管理、管理或相關領域的文憑或學位。

2.鼓勵應屆畢業生申請，或至少1年相關領域工作經驗者優先。

3. 技能/能力：

A。良好的組織能力和多任務處理能力。

b.良好的溝通和人際交往能力。

C。注重細節，以結果為導向。

d.能夠在最少的監督下獨立工作

4. 精通英語、馬來語和華語的聽說讀寫。

津貼和福利

• 休閒著裝要求
• 醫療福利和保險
• 開放文化
• 個人發展機會
• 年度獎金及加薪

• To increase the number of specifications of Sika products in tender documents produced by engineers, architects and other Specifiers through professional specifications and Value Selling of Sika products and systems.
• To expand Market Share
• To build a strong foundation and relation with specifiers.
• To systematically approach all consulting engineers, architects, quantity surveyors and statutory boards to successfully sell technical specifications of the Company’s product lines.
• Responsible in preparing the technical documentation and drawings (specifier guide, general specification, proposal and specification drawing) for submission and technical consultation purpose.
• Generation of specifications of Company’s products lines for inclusion in tender documents produced by Architects, Engineers, and other Specifiers
• To maintain and increase the Company’s profile, and to promote our competitive advantage to Architects, Engineers, and other Specifiers.
• Collect and pass on appropriate market information (upcoming projects, activities of the competition, project references, trends, etc)
• To develop business opportunities and nurture relationship with specifiers

• Assist to maintain consistent contact and provide Sales and Marketing for the stipulated Region.  
• Coordinate and support for tender preparation and submission. 
• Prepare report on Sales.
• Assist in marketing business within the stipulated Region. 
• Handle all incoming mail or issues that related with Sales/Marketing.
• Make regularly scheduled sales calls on all major customers within the region.
• Attend trade shows as required to benefit the business
• Assist the Sales/Marketing Manager to identify New Business Opportunities for development.
• Identify the New Trend of Services needed by the Client
• Analyze Market Segments
• Educate Sales Force to convey company objectives, and set up sales programs
• Develop effective presentations to create awareness for current market conditions, market trends and client’s needs.
• Ensure that all sales are conducted within clients and recognised industry health and safety regulations.
• Maintain close contact with SGS affiliates on transnational operations.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

If you are looking to excel and make a difference, take a closer look at us…

Key Responsibilities and Accountabilities

Functional (job responsibilities)

Sales & Revenue

• Aggressively source and book new loans for the bank;
• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, roadshows and any other sales activities to achieve sales targets;
• Complete action of all leads assigned via LMS and strive to deliver high conversion rate of these leads to sales;

Customer Relationship & Marketing

• Develop and maintain strong relationship with current and new customer;
• Attend road shows and/or any branch/off-site activities when required;
• To actively promote Unsecured Personal Loan products;
• Cross selling other banking products as and when opportunity arises to increase customers’ stickiness with HLB;

Compliance & Regulatory

• Exhibit high professionalism and competency when selling;
• Ensure bank’s interest is protected at all times;
• Comply with bank’s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance;
• To maintain and uphold service standards set by the Bank at all times.

Managerial (team/group responsibilities)

• To collaborate with peers and colleagues in creating a positive customer experience;
• To contribute to an achievement oriented working environment.

Organizational (organizational responsibilities)

• Represent HLB in relationship building with the community;
• Continuous effort to improve business in support of building brand awareness and improving customer experience.

Jobholder Requirements

• Malaysian Citizen

Education/Qualification

• Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred

Experience

• Min 3 years in sales experience;
• Experience in banking products, process and policies.

Realise your full potential at Hong Leong Bank by applying now.

If you are looking to excel and make a difference, take a closer look at us…

Key Responsibilities and Accountabilities

Sales & Service

• Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

• Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; 

• Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;

• Assist in calling up customers for service / sales interactions;

Operations

• Carry out Branch RCSA through sample checking and effective rectification as applicable;

• Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;

• Over-ride transactions as per Bank defined transaction limits;

• Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);

• Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;

• Observe and comply with the Bank’s Code of Conduct & Ethics;

Other Responsibilities

• Maintain confidentiality of customers and Bank’s information in a responsible manner;

• Keep a clean, organized work area and maintain a professional appearance;

• Attend all trainings as applicable including e-learning/Workday;

• Filing of reports;.

• Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;

• Carry out other duties as assigned periodically.

Requirements

Education/Qualification

• Malaysian citizen

• Fresh graduates or candidates with relevant work experience are welcome to apply

Experience

• Related working experience in financial institution or related field

• Possess customer interaction / cash handling / transaction processing / sales experience

Special Skills

• Basic banking knowledge

• High level of integrity and accountability

• Excellent service mindset and communication skills and cross selling skills

• Professional appearance and courtesy

Certification/Licensing Requirements (optional)

• FIMM / UT license

• PCE & TBE license

Realise your full potential at Hong Leong Bank by applying now.