Customer Service Specialist (Manufacturing)
7 months ago
Responsibilities:
Under direct supervision, acts as primary contact with affiliates, field PSL, and sales personnel
Ensures accurate and timely p.....
Responsibilities:
- Under direct supervision, acts as primary contact with affiliates, field PSL, and sales personnel
- Ensures accurate and timely processing of orders. May create invoices and shipping documentation
- Facilitates movements of materials to support PSL operations
- Utilizes knowledge of products and processes to service customer needs
- Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements
- Coordinates cross- center and vendor supplied orders as required and monitors those shipments
Requirements:
- Diploma/Degree and a minimum of 2-4 years’ customer service experience in a manufacturing industry
- Additional experience in areas such as procurement, materials, or logistics is preferred.
- Must have led improvement projects in the past
- Advance MS excel skill, knowledge on power BI is a plus
- SAP knowledge
- Excellent communication skills
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