Total 4 Support Analyst job vacancies in F&B / Tourism / Hospitality category in Kuala Lumpur

• Must have: As400- Silverlake / l2 support (minimum), to work in shifts as400,RPG, unix/linux, oracle or sql / shell scripting. Core banking or card (Credit card / debit card) exp
• Bachelor’s degree of Computer Science or Engineering
• Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry
• Sound Understanding of ITIL, SDLC
• Good and assertive communicator in speaking & writing
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekends or off business hours
• Experience in L2 or L3 production support
• Business knowledge background of either Core Banking or Cards
• Technology knowledge background of AS400 - Silverlake (core banking or cards module)
• Willing to work on Shifts

Good to Have:

• Knowledge on enterprise tools, i.e. MQ, Connect Direct, Control M etc
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc   

As Implementation Consultant for our hotel PMS solutions, you'll improve the adoption and usage of the company’s product services and maintain revenue growth targets by providing excellent customer care and maintaining healthy relationships with our current and future customers in an environment where every staff member is passionate about going the extra mile.

·         Take care of the overall installation and updates of hotel Property Management

           Systems (PMS)

·         Install and configure PMS interfaces for third party vendors

·         Troubleshooting PMS network related issues

·         Installation of PMS backup solutions

·         Perform health checks on PMS systems

·         Provide detailed reports and create documentation on new installation processes

·         Provide suggestions or make modifications to existing documentation to improve

          quality installations

·         Provide high quality customer care while performing installation services and support

          of customers’ systems

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Custody Operations supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Custody Securities & Derivatives  Analyst ( Hybrid ),  (Internal Job Title: Securities & Derivatives Analyst 1 - C09) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The role is part of the high-level review of the types of work performed. Other job-related duties may be assigned as required. Management may decide to add/change additional roles as and when deemed necessary for the continuity of business.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred for Custody or funds Billing Operations, Custody Operations, Settlement Operations areas.
• Fundamental understanding of Custody and Funds products, basic accounting principles.
• Proven ability to perform various concurrent activities and contribute to projects or process improvement in a high-risk environment.
• Demonstrated knowledge of excel based reconciliation, use of various smart tools of excel.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

• Administers and handles the Agency Contest R&Rs, Agency Compensation Handbook and other policy management related documents/publications to support the business requirements.
• Handles the fulfillment of the Agency Contest’s monetary (Payment Advise) and non-monetary fulfillment to ensure contest fulfilment is delivered to the qualifiers.
• Performs data analysis for all scopes relating but not limited to contest, competitor launches, agency office projects, workstream projects and any other projects in accordance to the business needs.
• Improve and administers reporting and/or analysis to better support Agency Related Expenses (ARE) efficiency.

Agency Related Expenses (ARE) Management:

Budget

• Collaborates with executives, Finance and Management to develop ARE budget.
• Provide analysis and strategic input to facilitate high level decision making by Management.

ARE Reporting & Monitoring

• Monitor spending to ensure it support the financial and sales target set by Management.
• Conduct analysis, initiate, or recommend appropriate actions to ARE stakeholders, aiming to:
• identify financial or operating risks associated with the ARE.
• provide projection, cost benefit analysis, reports to Management as required or requested.
• Ensure all BAU reporting are submitted timely and accurately.
• Conduct regular validation on the forecast based on latest position, facilitate Management in re-channeling the budget to optimize the business strategy/goals.

Cross Charging

• Formulate cross-charging mechanism to APTB and other business units for ARE related charges.
• Communicate with other business unit stakeholders on issue related to cross charging.

Ad-hoc and regulators

• Provide support to ARE queries raised by auditor, regulators, Management or other stakeholders.

Data Analytics:

• Support in analysis work to close any business gap and help to drive the business further.
• Connect with business stakeholders on the analysis findings.
• Using both quantitative and qualitative data to support the Team to formulate initiatives to drive the business further.

Job Requirements:

• Tertiary qualification from an accredited university in Finance/ Accounting/ Actuarial or equivalent.
• Minimum 2 years of working experience in Financial Services or Insurance Industry / Campaign Design is preferred.
• Good working knowledge in handling figures/ numbers.
• Good business acumen and analytical.
• Meticulous approach to work.
• Resourcefulness and ability to devise creative solutions to problems.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.