Total 3 Program Director job vacancies in The United States of America

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Director, Sales - Leisure & Luxury (Singapore) to join our team!

As a Director, Sales - Leisure & Luxury (Singapore), we rely on you to:

• Oversee the day to day sales efforts of the Leisure sales team with specific responsibilities for the development and implementation of successful solicitation strategies for all ravel trade accounts, including offline wholesalers and travel agency networks, cruise companies and approved tour operator
• Manages the Singapore hotels annual contracting process for travel trade accounts, including working with Revenue Optimization teams on pricing strategies to appropriately position the hotels.
• Implements all sales action plans related to respective market(s) and account portfolio in order to solicit and drive transient and leisure group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Proactively partners with BD and BC team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Assist with and attends in-house marketing activities, familiarization trips, client hospitality evenings, presentations, site inspections and other promotional activities.
• Carries out sales trips and attends trade shows as required both domestically and internationally.

Job Description:

• To be a role model and align guest service values within the division.
• To establish productive working connections by constantly communicating and providing support with other departments and divisions through an authentic, enthusiastic, and service-focused leadership style.
• To exhibit management and leadership of a productive and successful firm where all employees are held responsible for their work and are aware of the main business drivers.
• To promptly enable, educate, and mentor colleagues to enhance their operational and service capacities.
• To monitor productivity of the division and implement corrective strategies.
• To utilize performance management processes to identify and celebrate consistently high performance and actively manage sub-standard performance.
• To identify and guarantee the execution of talent management and succession planning procedures.
• To actively take part in the division's associate recruiting process.
• To carry out the division's business plan. To apply commercial acumen and a business understanding to drive for results.
• To strive to achieve the agreed financial and non-financial key performance objectives.

Requirements:

• Is self-driven, goal-oriented, willing to challenge the status quo
• Upholds professional values, ethics and integrity at all times
• Enjoys working as part of a team
• Demonstrates leadership competencies
• Communicates and writes with fluency in English (as well as the local language)
• Possesses excellent communication and interpersonal skills.
• Stong problem-solving and analytical abilities.
• Motivated by business and service excellence.

At Shangri-La Singapore, we invite you to embark on an extraordinary culinary journey that welcomes you to a truly inspiring dining experience. Our renowned establishment showcases the finest culinary artistry from around the world at our celebrated gourmet destinations. Featuring a collection of international cuisines, including European, Italian, Chinese, and Japanese, we are committed to delivering epicurean excellence in settings as refined and elegant as the menus.

Job Description:

We are in search of an exceptional Assistant Director of Food & Beverage (F&B) to join our prestigious team at Shangri-La Singapore. As the Assistant Director of F&B, you will play a pivotal role in shaping the culinary experiences that define our hotel.

Key Responsibilities:

• Provide visionary leadership to the F&B team, fostering a culture of excellence, teamwork, and guest-centric service.
• Oversee all F&B outlets, ensuring seamless daily operations, maintaining the highest standards of service, and exceeding guest expectations.
• Collaborate with our culinary team to curate innovative menus, featuring diverse and enticing culinary offerings.
• Uphold and elevate our commitment to delivering the finest dining experiences, consistently seeking ways to enhance guest satisfaction.
• Manage the F&B budget, control costs, and optimize revenue through strategic pricing and menu development.
• Recruit, train, and mentor F&B staff, fostering a highly skilled and motivated team.

Qualifications:

• Proven track record in F&B leadership within a luxury hotel or upscale hospitality setting.
• Extensive knowledge of F&B operations, including menu curation and beverage programs.
• Exceptional leadership, communication, and interpersonal skills.
• Strong financial acumen with experience in budget management.
• A steadfast commitment to delivering exceptional guest experiences.
• Flexibility to work evenings, weekends, and holidays.
• A bachelor's degree in Hospitality Management or a related field (preferred).

Join our team at Shangri-La Singapore and be part of a dedicated group committed to delivering moments of joy and hospitality. To apply, please submit your resume and a cover letter showcasing your relevant experience and your enthusiasm for the Assistant Director of F&B role.