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#Preferable mandarin speaker, Sabahan and Sarawakian are welcome
Customer Service
Cashier
General
Perks & Benefits
We are an established Company involved in trading of gaming machines and its parts. In line with our exuberant growth, we are on the lookout for suitably qualified individuals to join and grow with the Company.
Why join us?
A dynamic Company which offers growth prospects as well as quality on the job training throughout your career Good platform to develop skill and knowledge High degree of independence at work.
Responsibilities:
Requirements:
Perks & Benefits
Established in December 2003, S & J Bar Code Sdn Bhd has transformed into a preferred bar code solutions provider for a wide range of customers from SMIs to MNCs in Northern & Southern Malaysia (Penang, Kedah, Perak, Kelantan & Johor)
We are the Official Platinum Business Partner for Sato Auto-ID Malaysia Sdn Bhd and Premier Solutions Partner for Zebra Technologies, we work hand-in-hand with our Principals to provide the right solutions with professional and comprehensive consultation, guidance, technical supports and after-sale services in the industry.
At the same time, we are also the official Authorized Partners for many global brands such as Honeywell, OKI, Epson, Avery-Dennison(RFID).
With the strong & continuous support from both Principals & our long-term customers, we are poised to rapidly expand our business outreach for the decade.
Responsibilities:
Requirements:
Perks & Benefits
Established in December 2003, S & J Bar Code Sdn Bhd has transformed into a preferred bar code solutions provider for a wide range of customers from SMIs to MNCs in Northern & Southern Malaysia (Penang, Kedah, Perak, Kelantan & Johor)
We are the Official Platinum Business Partner for Sato Auto-ID Malaysia Sdn Bhd and Premier Solutions Partner for Zebra Technologies, we work hand-in-hand with our Principals to provide the right solutions with professional and comprehensive consultation, guidance, technical supports and after-sale services in the industry.
At the same time, we are also the official Authorized Partners for many global brands such as Honeywell, OKI, Epson, Avery-Dennison(RFID).
With the strong & continuous support from both Principals & our long-term customers, we are poised to rapidly expand our business outreach for the decade.
Responsibilities:
Requirements:
Perks & Benefits
Established in December 2003, S & J Bar Code Sdn Bhd has transformed into a preferred bar code solutions provider for a wide range of customers from SMIs to MNCs in Northern & Southern Malaysia (Penang, Kedah, Perak, Kelantan & Johor)
We are the Official Platinum Business Partner for Sato Auto-ID Malaysia Sdn Bhd and Premier Solutions Partner for Zebra Technologies, we work hand-in-hand with our Principals to provide the right solutions with professional and comprehensive consultation, guidance, technical supports and after-sale services in the industry.
At the same time, we are also the official Authorized Partners for many global brands such as Honeywell, OKI, Epson, Avery-Dennison(RFID).
With the strong & continuous support from both Principals & our long-term customers, we are poised to rapidly expand our business outreach for the decade.
Responsibilities:
Requirements:
Perks & Benefits
Established in December 2003, S & J Bar Code Sdn Bhd has transformed into a preferred bar code solutions provider for a wide range of customers from SMIs to MNCs in Northern & Southern Malaysia (Penang, Kedah, Perak, Kelantan & Johor)
We are the Official Platinum Business Partner for Sato Auto-ID Malaysia Sdn Bhd and Premier Solutions Partner for Zebra Technologies, we work hand-in-hand with our Principals to provide the right solutions with professional and comprehensive consultation, guidance, technical supports and after-sale services in the industry.
At the same time, we are also the official Authorized Partners for many global brands such as Honeywell, OKI, Epson, Avery-Dennison(RFID).
With the strong & continuous support from both Principals & our long-term customers, we are poised to rapidly expand our business outreach for the decade.
1. Generating appointment booking report and ageing report.
2. Check for Console Report
3. Tally check for console orders against report generated and console the orders
accordingly.
4. Call customer for delivery appointment.
5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
6. Follow up on emails with Credit Finance and Operation team.
7. Coordinate with Transport Department on the timing of delivery.
8. Follow up with Transport Department on the status of delivery.
9. Handling customers complaint and escalations.
10. Follow up on emails with Sales / Logistics Department.
11. Updating and send weekly Report to Finance for Billing.
12. Prepare documentation for delivery to FTZ areas.
Perks & Benefits
YCH Group is one of Asia's leading supply chain and logistics conglomerates and partners some of the world’s largest companies and brands in more than 100 cities across Asia Pacific. As a renowned 7PLᴛᴍ supply chain and logistics provider, our team of supply chain specialists, logisticians, technology disruptors, planners and other specialists, work together to achieve the common goal to be the partner of choice for integrated end-to-end supply chain management. Together with our affiliated companies, we remain steadfast in our mission to integrate data flows in the supply chain with unique analytics capabilities, coupled with domain expertise and innovation to transform and provide end-to-end supply chain enablement to connect ASEAN and beyond.
1. Generating appointment booking report and ageing report.
2. Check for Console Report
3. Tally check for console orders against report generated and console the orders
accordingly.
4. Call customer for delivery appointment.
5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
6. Follow up on emails with Credit Finance and Operation team.
7. Coordinate with Transport Department on the timing of delivery.
8. Follow up with Transport Department on the status of delivery.
9. Handling customers complaint and escalations.
10. Follow up on emails with Sales / Logistics Department.
11. Updating and send weekly Report to Finance for Billing.
12. Prepare documentation for delivery to FTZ areas.
Perks & Benefits
YCH Group is one of Asia's leading supply chain and logistics conglomerates and partners some of the world’s largest companies and brands in more than 100 cities across Asia Pacific. As a renowned 7PLᴛᴍ supply chain and logistics provider, our team of supply chain specialists, logisticians, technology disruptors, planners and other specialists, work together to achieve the common goal to be the partner of choice for integrated end-to-end supply chain management. Together with our affiliated companies, we remain steadfast in our mission to integrate data flows in the supply chain with unique analytics capabilities, coupled with domain expertise and innovation to transform and provide end-to-end supply chain enablement to connect ASEAN and beyond.
1. Generating appointment booking report and ageing report.
2. Check for Console Report
3. Tally check for console orders against report generated and console the orders
accordingly.
4. Call customer for delivery appointment.
5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
6. Follow up on emails with Credit Finance and Operation team.
7. Coordinate with Transport Department on the timing of delivery.
8. Follow up with Transport Department on the status of delivery.
9. Handling customers complaint and escalations.
10. Follow up on emails with Sales / Logistics Department.
11. Updating and send weekly Report to Finance for Billing.
12. Prepare documentation for delivery to FTZ areas.
Perks & Benefits
YCH Group is one of Asia's leading supply chain and logistics conglomerates and partners some of the world’s largest companies and brands in more than 100 cities across Asia Pacific. As a renowned 7PLᴛᴍ supply chain and logistics provider, our team of supply chain specialists, logisticians, technology disruptors, planners and other specialists, work together to achieve the common goal to be the partner of choice for integrated end-to-end supply chain management. Together with our affiliated companies, we remain steadfast in our mission to integrate data flows in the supply chain with unique analytics capabilities, coupled with domain expertise and innovation to transform and provide end-to-end supply chain enablement to connect ASEAN and beyond.
#優先會說普通話,歡迎沙巴人和砂拉越人
客戶服務
出納員
一般的
津貼和福利
We are an established Company involved in trading of gaming machines and its parts. In line with our exuberant growth, we are on the lookout for suitably qualified individuals to join and grow with the Company.
Why join us?
A dynamic Company which offers growth prospects as well as quality on the job training throughout your career Good platform to develop skill and knowledge High degree of independence at work.
Hiring immediately @ Location : Georgetown, Penang
Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English
* We welcome applications from freshers.
Working Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future)
Salary: Basic salary of RM 3800 + Fixed Language allowance of RM 300
Responsibilities
● Delivering exceptional customer interactions, evaluated through client call quality reports, call audits, and customer satisfaction surveys.
● Offering pre-sales consultative solutions to articulate the features and advantages of the client's products to customers contacting the Retail Contact Centre Sales and Service.
● Accurately recording valid orders and documenting all Saved For Later ("SFL") opportunities.
● Actively selling and providing sales support for products to boost incremental revenue, all while ensuring the highest levels of customer satisfaction survey scores.
● Demonstrating a proficient understanding of all client-supported products, both current and future, evidenced by client call quality reports, call audits, and customer satisfaction survey scores.
● Ensuring innovation and quality in every customer interaction.
● Entering all necessary data elements into the internal Online Store and other record-keeping systems following client training and operational procedures.
● Maintaining a comprehensive awareness of the client's strengths in the industry.
● Demonstrated business language fluency in Bahasa Melayu and fluency for all Advisors in business English
● Professional working experience dealing with face-to-face or virtual interactions with customers preferred.
● Demonstrated telephone skills, including the ability to use the phone system and to control call direction and duration
● Excellent understanding and knowledge on high technology products and computers and operating systems
● Effective time management strategy including ability to multi-task, prioritize, organize and balance workload
● Excellent judgment and decision-making skills
Language allowance 300RM Per month
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