Join the Trailblazing Team at SMEVentures - Empowering SME Growth in Asia Pacific

Are you a dynamic, multitasking wizard with a flair for communication and an eagerness to wear multiple hats in a fast-paced, innovative environment? SMEVentures is on a mission to bridge the generational gap in SME ownership across the Asia Pacific, and we're looking for a Multifaceted Administrative Specialist & Receptionist to be the heartbeat of our daily operations.

Your Role:

As the first point of contact for the aspiring entrepreneurs and retiring business owners we serve, you'll embody the voice and ethos of SMEVentures. Stationed at the forefront, your warm, professional demeanor will ensure every caller feels valued and supported. Beyond the calls, your playground will be our CRM system, where you'll streamline administrative processes, and even dabble in podcast editing.

Key Responsibilities:

• Serve as the primary receptionist, handling incoming calls with a blend of professionalism and warmth.
• Manage administrative tasks using our CRM system and other software tools to keep our operations running smoothly.
• Support marketing activities using LinkedIn and other channels.
• Assist in scheduling appointments and managing email and chat communications.
• Support team members with administrative tasks as needed.
• Contribute to the success and development of new initiatives over time.

If you're ready to be a part of something truly transformative and lend your skills to fostering the next generation of SME leaders in the Asia Pacific, we'd love to hear from you. Apply now to join the SMEVentures family and help us build the future of business legacy preservation and growth!

• Native-level English proficiency, with impeccable communication skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced setting.
• A can-do attitude towards taking on a variety of tasks, from administrative to creative.
• Previous experience in an administrative role preferred, with proficiency in CRM systems.
• A commitment to work M-F during Sydney business hours is a must.

Who You Are:

• A multitasker at heart, ready to jump from phone calls to social media posts without missing a beat.
• Someone who thrives in early-stage, dynamic environments and loves the idea of having a tangible impact.
• Eager to support and grow with a team that values legacy, innovation, and the power of SMEs.

• A pivotal role in a pioneering company focused on the sustainability of SMEs in the Asia Pacific.
• A chance to work with a diverse, passionate team dedicated to making a real difference.
• Opportunities to grow and wear multiple hats in a supportive, dynamic environment.

1.   To deliver the most complete and personalized service as may be required in all areas of Guest Service Operations.
2.  To assist hotel guest efficiently, courteously and professionally at all times.
3.  To perform all Guest Service Tasks described under:

• Concierge
• Cashier
•  Telephone Operator
   

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position purpose:

You will partner the principal(s) to develop the business strategies, objectives and targets for your respective brands in the region. You will drive the brand awareness, expansion and penetration strategies to strengthen the position of the business in the market.

• Strategize, plan, manage and execute all marketing plans and activities to meet the goals and objectives of the brand/s and the company.

• Ongoing review and evaluation of brand/s business performance to ensure achievement of monthly and annual sales targets and to uphold the positioning/ranking of the brands in its distribution.
• Effectively communicate the unique selling propositions of the brands in all brand communications strategies to build brand desire and that will resonate with target markets. Innovate and spearhead creative marketing activities and initiate suitable co-marketing tie-ups to create more business opportunities for the brands
• Organize and plan all product launches, activities or events and prepare the relevant marketing tools and mechanics - to be in line with the brand image and strategy, as well as to achieve set sales targets.
• Manage and liaise with Editors/Beauty Editors, contractors and partners on the planning and execution of all communication and promotional campaigns.
• Create and ensure consistent and impactful visual merchandising displays at all brand point of sales i.e. department stores and all other appointed retailers

• Responsible for the overall P&L of the brand/s up to Product Contribution and relevant KPIs encompassing effective management of stock holding and set A&P budget.
• Compile and review competitors’ marketing activities periodically, as well as ongoing collection of market data, trends and information, for analysis of the brand/s competitive performance and decision making.
• Create and maintain strong working relationships with the principals of the brand/s and the retail stores management, representing the company in business negotiations and tie-ups
• Lead, coach and guide direct reports to develop strong brand knowledge, marketing and business capabilities and inculcate team working spirit.
• Initiate and coordinate ad-hoc corporate assignments, where required.

Key Success Factors:

• Net Turnover total brand/brand group in alignment with the company and principal
• Mix of channel in alignment
• Retail sales mix and growth in alignment according with or without launches
• Effective A&P

• Product Contribution level in alignment
• 5% (of Net Sales target) generated in PR value
• Inventory & forecast level in alignment

Requirements:

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
• Have at least three (3) years of distribution / brand management experience, preferably in luxury consumer goods / FMCG / Beauty industry in product management and / or product marketing experience.
• Have experience analyzing and reporting on marketing activities, in particular analyzing ROI from campaigns and lead nurturing.
• Have a good interpersonal, verbal and written communication skill to drive tasks to completion.
• Are positive and professional attitude and ability to thrive in a fast paced, growing business.

• Have experience with Ms. Excel required, familiarity with CSV files.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

 

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Empowering, fun and vibrant culture to grow professionally
• Strong learning ground for your career and opportunity to work with globally renowned brands
• Complimentary Goods and Flexi Benefits

1. Supervise, monitor day to day health and status of vehicles, parking spots and application.
2. Manage incidents relating to security of vehicles by escalating and coordinating manpower to ensure prevention, detection, containment and correction of security incidents via Slack (important alerts includes Vehicle left in collected mode or IOT disconnected alerts)
3. Coordinate collection, deployment and relocation of vehicles when necessary (eg. ad hoc guides on where to shift focus rebalance to, where to collect/deploy vehicles.)
4. Work with customer service team with issues and inquiries via email and zendesk
5. Gather feedback from marshalls and submit suggestions through Asana /bugs through JIRA

BAU Function

1. First point of contact to all marshall questions/issues by monitoring slack channels and DMs - Marshal still contact Aussie lead
2. To be able to properly assign marshall on shift to attend to alerts/issues we face and to write up end of day/weekly reports. - assign to alerts, but need to follow up on missing shift reports
3. Ensuring compliance of marshall (sending in start of shift plans, end shift reports, checking in and out of Homebase)
4. Respond to CS tickets(Email/Zendesk) based on each city’s customised template, working with the CS team with issues and inquiries.
5. Ad hoc tasks (eg. council required end trip photo audit)

Who are we looking for?

• Comfortable in conversing in English
• Computer and tech savvy [google sheets, documents, excels]
• Ability to solve a logical case study
• Good at documentation
• Knowledge of SQL/BQ is a plus

Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, smash through barriers and create a positive impact, we want to talk to you!

At Beam, here's what you can expect from us:

• Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.

• Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible and inspiring workplace with a team of competent, motivated and fun co-workers

This Commercial Assistant cum Office Manager will report to the Commercial Director, APAC.

The part you will play

• Commercial Support:
  • Assist the Commercial Director with various tasks, including scheduling meetings, preparing presentations, and coordinating travel arrangements.
  • Act as a point of contact between the Commercial Director and internal/external stakeholders, managing communication and follow-up as needed.
  • Support the commercial team with administrative tasks, such as data entry, file management, and document preparation.
  • Facilitate communication and collaboration within the commercial team and across departments, fostering a positive and productive work environment.
  • Prepare and distribute internal communications, announcements, and reports as needed.
  • Serve as a liaison between the Commercial Director and other departments, providing support and assistance as required.
• Office Management:
  • Oversee the smooth functioning of the office, including managing office supplies, facilities, and equipment.
  • Coordinate office maintenance and repairs, liaising with vendors and service providers as necessary.
  • Implement and maintain office policies and procedures to ensure efficient operations and compliance with company standards.
  • Maintain accurate records and files, both electronic and physical, and ensure data integrity and confidentiality.
  • Assist with organizing company events, meetings, and conferences, including scheduling, logistics, and coordination.
  • Implement, and maintain EHS policies, procedures, and programs to ensure compliance with local regulations and Group standards.
  • Coordinate EHS training and support to employees on EHS policies, procedures, and best practices.
  • Serve as the primary point of contact for EHS-related inquiries, reporting, and compliance matters.

Job Summary:

As an Asst Shop Manager, you will be assisting the Shop Manager in overall operations and performance of the shop. These may include managing staff, stock, shop, sales, service and system and other shop business related matters.

Responsibilities :                              

• Assist to lead, train, motivate and manage outlet team in delivering best services in all departments.
• Assist to ensure all team members observe and practice company’s policies and rules & regulations.
• Assist to lead and work with the team to achieve monthly sales target of the shop.
• Assist to monitor stock delivering & processing.
• To ensure all Operational and Customer Service SOPs are followed within the shop.
• Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager.
• To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
• Manage and supervise all team members in the shop and attend to customer enquiries.
• Handle the overall shop operations and ensure consistency in the standard of retail operations in the absent of the Shop Manager.
• Assist to monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
• Assist in stock take (routine, ad-hoc & annual) as and when required.
• Working together with Shop Manager in reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
• Review and appraise staff performance to identify talents and retain staff.
• Assist to ensure accurate tills report and cash collection.
• Implement/execute sales & promotion plans as and when required.
• Support Shop Manager to act on suspicious activities within the premises.
• Any other legal assignments requested by management from time to time.

Position Summary

1. Set and implement in-store strategy in link to product and marketing strategies.
2. Increase the in-store purchase rate through differentiated in-store display and customer experience solutions.
3. Carry out in-store total solution consulting and improvement efforts for retail store conditions.

Role and Responsibilities

New Product Launch Strategy

• Develop Local Launch Plan for NPD ensure 4R (Right Store, Product, Display) retail strategy and action plans are well defined and communicated clearly to Sales and trade
• Retail KPI by channel and store in related to each product proposition
• Align with stakeholders to review and track flooring and display progress

Promotion Campaigns

• Develop all BTL POSM in related to in store sell out promotion and ensure all CI and brand identity are aligned with Corporate Marketing
• Engage with Field force to ensure the execution is implemented timely and flawlessly
• Propose customize sell out mechanics based with PM and Sales for selected account / regions

In-store Communication & Display

• Work closely with innovation team & creative agency to ensure the display segmentation & guideline deliver the appropriate visibility strategy
• Lead the Develop and adapt all POSM for all products (Generic POSM & Promotion POSM) by store type and range
• Be the category display and design gatekeeper with HQ to ensure right adaptation of category/range display.
• Develop Merchandising and Display guidelines (generic and new store planograms)

RIS & SKU - Flooring and Range Optimization

• Analyze and execute right model mix for selected Strategic and Growth accounts with well define SKU focus and prioritization.
• Track ant Monitor the New Launches Flooring Progress, review the Flooring / Sell Out performance with PM, Sales and FF team & develop action plans.

Channel Mapping/ Store Grading

• Work closely with retail planning team to analyze mapping information by store/segment and develop relevant channel strategy
• Identify stores and develop action plans for Store Segmentation/ Upgradation/ Resources planning as the total RM resources

Project Scheduling, Budget and Planning

• Work closely with PM team for MDF Short and Mid term Budget Planning  in related to Strategic Reno and POSM activities with full overview of Marketing Activities calendar
• Provide Monthly Budget Planning for the respective category in charge to division budget Planning Team, ensure adhere budgeting submission and approval

#LI-Midsenior #LI-SME

Skills and Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Marketing, and Business Studies/Administration/Management, Economics or equivalent.
• At least 4 -6 year(s) of marketing / trade marketing experience in consumer / FMCG industry
• Good knowledge in Microsoft Excel and Power Point
• Strong analytical and good negotiation skill
• Project/Programs Management Experience
• Highly adaptable and able to work independently

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

• Work as an internal SAP Cash Management (CM) and Bank Communication Management (BCM) consultant.
• Provide group IT solutions to finance operations team to support regulatory changes and transformation needs.

Unleash your potential and join us now!

Roles and Responsibilities

• Provide system solution in the field of liquidity management to meet business need (mainly but not limited to SAP CM and BCM)
• Evaluate change impact of a system solution
• Support of RFP or vendor/ product evaluation process
• Conduct end to end project implementation from design, configuration, testing, to cutover.
• Provide hyper-care support and knowledge transfer to the support team
• Manage small to medium size system improvement.
• Prepare/ maintain training manuals or user guides.
• Review existing process and identify solution to improve existing user experience
• Work as the escalation point of the daily support issue

Attractive benefits provided :-

Medical insurance

Work life balance

Hybrid working arrangement

Learning & development 

#LI-DNI 
#LI-DNP  

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.