Total 19 Admin job vacancies in Shah Alam

Job Description

As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement, follow-up, and after-sales support. You will be the liaison between our sales personnel and our valued customers, ensuring a seamless and positive customer experience.

Key Responsibilities:
*Sales Support:
Collaborate with sales representatives to manage and prioritize leads, ensuring efficient follow-up. Maintain accurate records of customer interactions and sales activities using CRM software. Prepare and process sales orders, and invoices as needed.

*After-Sales Support:
Proactively reach out to customers after a sale to ensure their satisfaction and address any concerns or issues. Assist with product returns, replacements, and warranty claims, resolving customer concerns efficiently.

*Documentation and Reporting:
Maintain organized and up-to-date customer and sales records. Generate reports and analyze sales data to identify trends and opportunities for improvement.

*Team Collaboration:
Collaborate closely with the sales team to provide them with the necessary support and information. Work in tandem with other departments such as marketing and product development to ensure a unified customer experience.

Additional Information
Career Level: Junior Executive
Qualification: Higher Secondary/STPM/'A' Level/Pre-U

Job Highlights

• We will guide you to become an excellent sales coordinator.
• We have sister companies in SEA,chance to experience globally.
• We are at the growing stage,join us now to become pioneer.
   

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Your duties and responsibilities include but not limited to:

• Handle, administer and execute all office admin duties & operation tasks which include paperwork such as issuance of Invoices, Delivery Order, Credit Note, Debit Note and others related paperwork to ensure smooth operations.
• To attend phone calls, email reply & postage.
• Assist and co-ordinate in preparation of daily schedule & logistics with Sales and Operation Department.
• Ensure all the project(s) photos to be updated and kept onto the respective folder in the server.
• Undertake the tasks of receiving calls, take and conveying messages and routing all correspondence to respective personnel.
• Resolve and handle administrative issues and queries appropriately. Dealing with client(s) complaint such as on CN, invoicing, shortage of delivery, delay of delivery, etc.
• Follow up and liaises with respective department and assist on overdue payment collection and reports. Issuance of Reminder letter and CTOS letter to all Outstanding Payment Client(s) as well as co-ordinate with Lawyer for the Issuance of Demand letter.
• Coordinating with clients applying the work permit & attending the site safety briefing class as require for the respective projects.
• Support the sales research and analysis which may include preparation of reports and presentation on sales performance to provide analytical support and data to contribute to increasing profitability and continuous improvement.
• Maintain databases, utilizing appropriate software, systems and metrics to provide accurate and timely data to inform decision making and contribute to respective personnel and department.
• Organize and carry out an efficient documentation/records, files, reports are properly filed and kept daily.
• Compiling of monthly/ad-hoc reports for review and tracking purposes that require by the Management.
• Manage and monitor office supplies and bills, reorder when required.
• Perform ad-hoc duties as when assigned and required by the Management from time to time.
• Knowledge of SQL system would be an added advantage.
• Proficient in using Microsoft Excel, Microsoft Word and Microsoft Powerpoint.
• Able to write and speak clearly in Chinese, English and Malay.
• Good interpersonal skills and able to build good working relationships at all levels.
• Must possess own vehicle.

Perks & Benefits

• Annual Leave
• Medical Leave
• EPF & Socso Provided
• Year End Bonus base on performance.

ROLES & RESPONSIBILITIES 

• Perform sales activities by replying customer queries and close sales 
• Check stock availability. 
• Update the e-commerce platforms setting from time to time. 
• Handle delivery for urgent customer inquiry or special case. 
• Check the platforms transactions with the communication inter departments. 
• Coordinate and prepare daily e-commerce (Shopee and Lazada) sales & operational administration functions including all types of reporting submission, filing, documentations and data maintenance. 
• Perform and generate weekly, month end, quarterly & yearend promotion, campaigns, sales, financial closing & reporting. 
• Support and create records for database on financial and other data. 
• Help packing ecommerce orders when necessary.
• Any additional tasks and supports role as requested. 
• Provide support in company marketing events.
• Research and build new products for the e-commerce platform. 

JOB REQUIREMENT 

• Bachelor's degree in Marketing, Business Administration, or its equivalent field. 
• Minimum 1-2 years' experience in related field is required for this position. 
• Proven track record in digital marketing and e-commerce, ideally in a dynamic and fast-paced environment. 
• Deep understanding of e-commerce platforms, digital marketing channels, and customer journey optimization. 
• Exceptional communication skills with a knack for building strong relationships. 
• Collaborative mindset with the ability to thrive in a high-energy team environment. 
• Analytical prowess, using data-driven insights to inform strategic decision-making. 
• Proficiency in essential software and tools, such as Google Analytics, social media management platforms, and email marketing software, such as MailChimp. 

Job description

- Accident reporting and investigation procedures

- Gove rnment and company laws and regulations relating to transportation

- Vehicle care, maintenance, pre-trip & post-trip inspections

- Coach and counsel drivers in case of violation on PPE compliance or as per findings of on road observations ( speeding)

- Driver Management (drivers training, driver summon with JPJ, GPS monitoring, checklist verification)

- Vehicle management (traffic summon, breakdown, repair and service, etc.)

- Record management (all relevant records/documents)

- Risk Management (emergency response plan, HIRARC, etc.)

- To liaise with authority’s agency such PDRM, SPAD and JPJ during any accident.

- Support logistic admin job

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

Day shift

Experience:

Admin: 1 year (Required)
Knowledge in safety

Language:

Bahasa and English (Required)

Perks & Benefits

• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal development opportunities

Job Specification - Required Qualification & Competency
1. Knowledge or experience Kastam matters.
2. A SPM or Diploma holder.
3. Strong computer skills in Microsoft Work and Excel.
4. Good Communication.

Job Specification - Scope of Responsibility
1. Manage monthly Custom report.
2. Liaise with Customs officer for any related matter.
3. Prepare Data Attendance weekly.
4. Support salary preparation - to assist Superior to check staff attendance leave and update into the system.
5. Perform general administration duties such as prepare Purchase Request for stationery stock , safety boots.
6. Organizing and filing documents and records

您的職責和責任包括但不限於：

• 處理、管理和執行所有辦公室管理職責和營運任務，包括開立發票、交貨單、貸項通知單、借項通知單和其他相關文書工作，以確保順利運作。
• 參加電話、電子郵件回覆和郵寄。
• 協助和協調銷售和營運部門準備日常日程和物流。
• 確保所有項目照片均已更新並保存在伺服器中的相應資料夾中。
• 承擔接聽電話、接收和傳達訊息以及將所有信件轉發給相應人員的任務。
• 適當解決和處理行政問題和疑問。處理客戶投訴，如CN、發票、交貨短缺、交貨延遲等。
• 跟進並與相關部門聯絡，協助處理逾期付款催收和報告。向所有未付款客戶發出提醒函和 CTOS 函，並與律師協調發出要求函。
• 與客戶協調申請工作許可證並根據各自專案的要求參加現場安全簡報課程。
• 支援銷售研究和分析，其中可能包括準備報告和銷售業績演示，以提供分析支援和數據，有助於提高盈利能力和持續改進。
• 維護資料庫，利用適當的軟體、系統和指標提供準確、及時的數據，為決策提供資訊並為相應的人員和部門做出貢獻。
• 組織和執行有效的文件/記錄，文件，報告每天正確歸檔和保存。
• 編制月度/臨時報告，以供管理層要求的審查和追蹤目的。
• 管理和監控辦公用品和帳單，並在需要時重新訂購。
• 根據管理層不時分配和要求的情況履行臨時職責。
• 了解 SQL 系統將是一個額外的優勢。
• 熟練使用 Microsoft Excel、Microsoft Word 和 Microsoft Powerpoint。
• 能夠清晰地用華語、英語和馬來語書寫和說話。
• 良好的人際溝通能力，能夠在各個層面建立良好的工作關係。
• 必須擁有自己的車輛。

津貼和福利

• 年假
• 病假
• 提供公積金及社會保險
• 年終獎金根據表現而定。

職位描述

- 事故報告和調查程序

- 與運輸有關的政府和公司法律法規

- 車輛保養、維修、出行前及出行後檢查

- 在違反個人防護裝備合規性或根據道路觀察結果（超速）的情況下對駕駛員進行指導和建議

- 駕駛員管理（駕駛員訓練、JPJ 召喚駕駛員、GPS 監控、檢查表驗證）

- 車輛管理（交通召集、故障、維修和服務等）

- 記錄管理（所有相關記錄/文件）

- 風險管理（緊急應變計畫、HIRARC等）

- 在發生任何事故時與馬來西亞皇家警察、SPAD 和 JPJ 等當局機構聯絡。

- 支援後勤管理工作

工作類型：全職

薪資：每月 RM2,000.00 - RM3,000.00

日程：

日班

經驗：

管理員：1年（必填）
安全知識

語言：

印尼語和英語（必填）

津貼和福利

• 彈性的工作時間
• 免費小吃/歡樂時光
• 醫療保險
• 個人發展機會

工作規範 - 所需的資格和能力
1. Kastam 的知識或經驗很重要。
2. SPM或文憑持有者。
3. 較強的Microsoft Work和Excel計算機技能。
4.良好的溝通。

工作規格 - 職責範圍
1. 管理每月自訂報告。
2. 就任何相關事宜與海關官員聯絡。
3. 每週準備資料考勤。
4.支援薪資準備-協助上級檢查員工考勤休假狀況並更新到系統中。
5. 履行一般管理職責，例如準備文具庫存、安全靴的採購申請。
6. 文件和記錄的整理和歸檔

Job Descriptions

Responsible for administrative tasks:

• Issue DO, invoice, quotation and others
• Screen incoming phone calls and deal with customers’ enquiries
• Perform data entry and update the database system
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Performs other related duties as assigned

Requirement:

• Proficient in MS Office
• Preferably with work experience
• Attention to detail and problem-solving skills
• 5.5 Working Days, Immediate Hiring

Contact Person : Christine 

(Tel : 03-7846 9330 / HP: 012-3211 902 )

E-mail : finance@lubetrans.com

工作介紹

負責行政事務：

• 簽發DO、發票、報價等
• 篩選來電並處理客戶的詢問
• 執行資料輸入並更新資料庫系統
• 履行歸檔、打字、影印、裝訂、掃描等行政職務。
• 履行指定的其他相關職責

要求：

• 精通MS Office
• 最好有工作經驗
• 注重細節和解決問題的能力
• 5.5個工作天，立即聘用

聯絡人： 克里斯汀

（電話：03-7846 9330 / 電話：012-3211 902）

電子郵件：finance@lubetrans.com

Job Responsibilities:

• Provide general administrative support including manage and coordinate administrative tasks, including scheduling, travel arrangements, and document preparation.
• Oversee office supplies and inventory, ensuring stock levels are maintained.
• Serve as the point of contact for IT-related issues, liaising with the IT department for troubleshooting and support.
• Review and verify utility bills for accuracy and process them for payment.
• Maintain a comprehensive record of company fixed assets, including furniture, equipment, and vehicles.
• Coordinate insurance and maintenance for company cars and lorries, ensuring they are roadworthy and adequately insured.
• Assist in planning and coordinating company events, meetings, and conferences.
• Arrange travel itineraries, accommodation, and transportation for the Director and other team members as needed.
• Assist in project management tasks, including tracking progress, preparing reports, and organizing meetings.
• Oversee and renew insurance coverage for fixed assets, equipment, and other company assets. 

Job Requirement:

• Possess a Bachelor Degree and above in any industry.
• At least 1 year of working experience in the related field is required.
• Able to work independently with minimal supervision.
• Eye for details & produce work with accuracy and able to meet deadlines.
• Mature and able to handle confidential information.
• Possess car license
• Willing to work in Eco Businesss Park V Puncak Alam
• Able to work 5.5 days
• Prefer the candidate who can start work immediately.
• Experience in using Autocount is an advantage.

Our Office Address: 

Selangor Branch:

No. 10, Jalan Eco Perindustrian 1/5B, Eco Perindustrian 5, 42300 Bandar

Puncak Alam, Selangor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Open culture
• Personal development opportunities
• Annual increment

工作職責：

• 提供一般行政支持，包括管理和協調行政任務，包括日程安排、旅行安排和文件準備。
• 監督辦公用品和庫存，確保維持庫存水準。
• 作為 IT 相關問題的聯絡人，與 IT 部門聯絡以進行故障排除和支援。
• 檢查並驗證公用事業賬單的準確性並處理其付款。
• 維護公司固定資產的全面記錄，包括家具、設備和車輛。
• 協調公司汽車和卡車的保險和維護，確保它們適合道路行駛並投保充足。
• 協助規劃和協調公司活動、會議和會議。
• 根據需要為總監和其他團隊成員安排旅行行程、住宿和交通。
• 協助專案管理任務，包括追蹤進度、準備報告和組織會議。
• 監督和更新固定資產、設備和其他公司資產的保險範圍。

職位需要：

• 擁有任何行業的學士學位及以上學歷。
• 需要至少1年相關領域的工作經驗。
• 能夠在最少的監督下獨立工作。
• 注重細節並準確地完成工作並能夠按時完成任務。
• 成熟並能夠處理機密資訊。
• 擁有汽車駕照
• 願意在生態商業園區 V Puncak Alam 工作
• 能夠工作5.5天
• 優先考慮可以立即開始工作的候選人。
• 有使用自動計數經驗者優先。

我們的辦公地址：

雪蘭莪分行：

No. 10, Jalan Eco Perindustrian 1/5B, Eco Perindustrian 5, 42300 Bandar

雪蘭莪本哲阿南。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 公司旅行
• 開放文化
• 個人發展機會
• 年增量

Basic Job Purpose 

•  Provide sales coordination and order processing to support Sales & Marketing team. 
• Coordinate with warehouse and purchasing department as to ensure goods are delivered on time.
• Monitor inventory record and stock level to stock replenishment.

Duties and Responsibilities

• Generate Proforma Invoice, Sales Order (SO), Cash Sales Bill (CSB), Delivery Order (DO) and invoice.
•  Follow up pending orde
•  Handle customer’s enquiry.
• Verify outgoing goods against DO
• Liaise with transporters / forwarders for goods arrival status from BM.
• Handle stock order and spare parts order from BM and handle goods return to BM
• Handle stock adjustment on own use / return or exchange of goods / issue DO and Invoice for sample not returnable / product defects claims  
• Generate necessary documents and notify HQ (BM)
• Prepare transfer note and return note for sample returnable
• Follow up repair goods.
• Check all goods received.
•  Attend to walk-in-customer.
•  Monitor inventories and spare parts
• Advise sales team on arrival date of stocks.
• Handle stock take arrangement.
•  Maintain proper filing for easy retrieval.
• Handle price tag update for showroom versus system price.
• Handle customer payment status.
• Check and update company vehicle insurance and puspakom date, arrange with runner for inspection date.
• Monitor branches’ office equipments, computers and furnitures and fitting are in good condition.
•  Ensure cleanliness of branches include pantry & wash room as well as surrounding outside the building include car park. 
• Perform other related duties incidental to the work described herein

Perks & Benefits

• Life & Medical insurance
• Open culture
• Free Parking 
• Twice bonus in a year 

角色和職責

• 透過回覆客戶詢問並完成銷售來執行銷售活動
• 檢查庫存狀況。
• 不時更新電子商務平台設定。
• 處理緊急客戶詢問或特殊情況的交貨。
• 與部門間溝通檢查平台交易狀況。
• 協調和準備日常電子商務（Shopee 和 Lazada）銷售和營運管理職能，包括所有類型的報告提交、歸檔、文件和資料維護。
• 執行並產生每週、月末、季度和年終促銷、活動、銷售、財務結算和報告。
• 支援並建立財務和其他資料資料庫的記錄。
• 必要時協助打包電子商務訂單。
• 根據要求的任何其他任務和支援角色。
• 為公司行銷活動提供支援。
• 研究並打造電子商務平台新產品。

職位需要

• 行銷、工商管理或同等領域學士學位。
• 該職位需要至少 1-2 年相關領域的經驗。
• 在數位行銷和電子商務方面擁有良好的記錄，尤其適合在動態和快節奏的環境中。
• 對電子商務平台、數位行銷管道和客戶旅程優化有深入的了解。
• 出色的溝通技巧以及建立牢固關係的技巧。
• 具有協作心態，能夠在高活力的團隊環境中茁壯成長。
• 分析能力，利用數據驅動的見解為策略決策提供資訊。
• 熟練基本軟體和工具，例如 Google Analytics、社群媒體管理平台和電子郵件行銷軟體，例如 MailChimp。

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
• Contract for 3 months convertible to Permanent based on performance

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .