As an Inside Sales Account Manager, you will help craft and execute strategies to drive our customers’ adoption and use of Cloud Security software solutions. You will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. Your technical acumen and customer-facing skills will enable you to effectively represent our client within a customer’s environment, and drive discussions with senior leadership.
You will be in charge of helping businesses work better together, move fast and innovate. As an Account Managerof the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and direct them on the most appropriate Sales path.
You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.
Responsibilities
● Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
● Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
● Execute outbound prospecting to source, contact, and engage prospective customers
● Educate customers on what we have to offer
● Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
● Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
● Update and maintain prospect and customer data inSalesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
● Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
● Create quotes and close smaller value deals.
● Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.
● Native level of Japanese.
● Proficient in Business English
● Minimum 6 years B2B Sales or Business development experience in outbound sales and minimum 2 years in the IT industry
● Direct experience working in the Japanese market on a local and enterprise level.
● Understanding of cloud computing concepts, in particular Google Cloud Platform
● Ability to connect business needs with adequate solutions, strong business acumen
● Strong interpersonal skills, team player and a high level of integrity and professionalism
● Comfortable working against an assigned quota in a phone based environment
● Thrive in a fast-paced, high-growth, rapidly changing environment
● Mandatory knowledge of CRM system Salesforce
● Experience utilizing LinkedIn Sales Navigator
● Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
● Organized and has pipeline management, time management skills and prioritization skills
● IT skills: essential computer skills to navigate efficiently a computer based job
Desirable
● Cloud certification or Cyber Security certification
● B2B sales experience within Cyber Security
● Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious