How you'll role
As an Agentforce Developer, you will be pivotal in designing, developing, and optimizing intelligent agent solutions within the Agentforce ecosystem. Your role will support business automation, AI-driven workflows, and conversational experiences by leveraging Salesforce Agentforce, Einstein, Data Cloud, and related AI development capabilities. Ideal candidates will have a strong understanding of connecting business processes with AI models, building secure and scalable automations, and ensuring seamless integration across enterprise systems.
What you'll do
- Develop, configure, and maintain Agentforce AI agents for internal or customer-facing workflows
- Build prompts, guardrails, skills, and routines that define agent behavior and conversational flows
- Use Salesforce Einstein and Agentforce tools to build intelligent, context-aware interactions
- Develop integrations between Agentforce and external systems using APIs, MuleSoft, or Data Cloud
- Configure automations using Flow, Apex, and declarative Salesforce tools
- Conduct agent testing across multiple channels and manage deployments using DevOps Centre or CI/CD tools
- Work with Salesforce Data Cloud to unify, segment, and prepare data for agent consumption
- Collaborate with business users, product owners, and architects to refine agent use cases
What you'll need
- Strong understanding of AI agent design and prompt engineering principles
- Experience in integrating AI agents with enterprise systems
- Skills in Apex, SOQL/SOSL, API development (REST, GraphQL), and CI/CD tools
- Proficiency in Salesforce Agentforce, Salesforce Einstein, Salesforce CRM, and Salesforce Data Cloud
- Experience in using JSON/YAML, JIRA/Azure DevOps, and Confluence for technical documentation
- Ability to build conversational logic and context handling
- Excellent documentation, reporting, and communication capabilities
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