Sales Development Representative

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

About The Sales Development Representative:

MarketStar currently has an opportunity available for a Sales Development Representative to join us in our Ogden, UT location. Sales Development Representatives are responsible for engaging and qualifying new accounts. They will contact and build influential relationships with customers, sales reps, and partner contacts via phone and email interactions.

Location: Ogden, UT - Hybrid

What Will You Do?

• Self-Prospect, research, generate, and develop semi-warm and cold leads, in addition to working leads sent by marketing (MQL’s) in the SMB segment
• Attempt reactivation of cold leads marketing leads in the SMB segment
• Provide exceptional customer interaction through product knowledge expertise and excitement
• Maintain strong pipeline hygiene by tracking activities and updating records in a CRM
• Manage a healthy pipeline and lead funnel via program tool stack and systems
• Execute clear communication with potential customers via outbound phone calls and email
• Create clear communication and expectation(s) with customers on next steps in the sales funnel, according to specified qualification standards and sales process to increase opportunity closure probability
• Execute lead qualification process and framework. Strong ability to effectively qualify leads and move them through the sales funnel.
• Achieve individual targets and contribute to team and client’s overall KPIs
• Manage a healthy pipeline and lead funnel via program systems and tools
• Provide actionable insights to market trends, lead sources, product feedback, customer insights, and learnings based on customer conversations.
• Proactively look for problems that can be solved creatively and present recommended solutions

What Will You Need to Succeed?

• Proven time management and organizational skills in a strictly outbound sales development motion
• Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills.
• Must be determined to learn and open to coaching, with a positive attitude.
• Adaptable in mindset and practice with a fast-paced, changing environment.
• Ability to work within a group and be a collaborative team player.
• Proficient in basic computer skills, Microsoft Office, G-Suite, and general sales tools such as CRMs.
• Ability to professionally communicate and conduct presentations and product demos through both phone and email.

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.