2026-105556
Designs, supports and maintains all system interfaces at Northside Hospital. Maintains a thorough knowledge of all interfaced applications; ensures all interfaces are of sound technical design and meet all user requirements.
- Maintains comprehensive knowledge of all aspects of HBOC’s Interface Manager (IM) system.
- Ensures Interface Manager software is maintained and updated appropriately.
- Supervises and motivates the Interface Analyst(s). Ensures staff is well trained, efficient, and productive. Manages, prioritizes, and tracks all interface issues and activities.
- Acts as primary point-of-contact with users to perform interface design and ensure all application and user requirements are being met. Ensures outstanding levels of customer service are achieved by all Interface personnel.
- Works closely with system analysts, users, and vendors to design, develop, and support all interfaces. Acts as primary point-of-contact in resolution of all critical interface issues.
- Ensures all issues are properly addressed and evaluated to determine whether to design an interface as a point-to-point interface or to utilize the Interface Manager.
- Maintains comprehensive understanding of HL7; reviews current literature and integrates information into optimal interface designs. Maintains knowledge / awareness of other interface products in the market.
- Maintains a working knowledge of UNIX; Internet protocols such as TCP/IP or FTP; SQL; other technologies as appropriate.
- Maintains thorough, complete, accurate, and up-to-date documentation for all Northside Hospital interfaces; includes documentation on all interface gateway hardware and software configurations.
- Trains operations staff on routine monitoring and support of IM and all point-to-point interfaces.
- Practices proper safety techniques in accordance with hospital policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee / patient / visitor injury-accident to the manager.
Knowledge Skills And Abilities/License Or Certification Required
- B.S. Degree in Information Systems, Engineering, or related technical field.
- Three (3) years experience with healthcare applications and interfaces.
- One year programming experience.
- Experience with UNIX, HL7, and TCP/IP Networking protocol.
- Experience working in a team environment.
- Ability to communicate effectively and provide outstanding customer service.
Knowledge Skills And Abilities/License Or Certification Preferred
- Cloverleaf interface engine certification (Level I or II)
- Four (4) or more years experience with interface development and support
- Excellent supervisory and project coordination skills
- Excellent communications and customer service skills
- Experience with basic computer technology such as PCs, software installs, Windows, Office, and network protocols
- Experience with core McKesson applications (Star, Pathways) and Interface Manager
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